In this interview, you'll learn about the core foundation of developing SOPs and processes so you can streamline your team and company. I was interviewed by a student, and at first, I thought it was a fun interview and that I would never share it. But then, as I listened to it, I realized that it's important to share the foundation of SOPs and processes. We don't talk enough about creating standards in a company and how to remove friction to get better results.