We’re closing out 2025 with a real Founding AE conversation.In this episode of the Founding AE Podcast, Justin Dorfman sits down with Matthew Smith, a multi-time Founding AE and current early hire at Permit Rockstar—an AI-driven platform helping construction companies with permitting, inspections (including virtual), and plan review.Matthew shares what it actually looks like to build go-to-market from zero when you don’t inherit a polished playbook—no CRM, no scripts, no templates… just a product, a couple lead lists, and the pressure to create pipeline fast.We cover:Why Matthew keeps choosing the Founding AE seat (and what makes it worth it)How he learned a brand-new vertical by “getting dirty” (calls, questions, reps, real-world context)What existed when he joined (spoiler: not much) and what he had to build from scratchThe must-have early-stage stack (HubSpot, Dialpad, Instantly, Slack… and why simplicity wins early)What channels are working in construction tech (trade shows, local associations, cold calls, email, LinkedIn, paid, referrals)The trade show playbook that led to 20 meetings booked at the boothWhy “start local” can be a superpower (and when it’s not worth the ROI)Common objections in construction - and why the “wrong persona” kills deals fastHow they’re thinking about ROI (and why rounding down builds trust)Matthew’s advice to first-time Founding AEs: team evaluation, ownership, self-sufficiency, and knowing when to clock outIf you’re a Founding AE (or hiring one), this episode is packed with practical, boots-on-the-ground lessons you can steal immediately.Connect with Matthew / Permit Rockstar:LinkedIn: https://www.linkedin.com/in/matthew-smith-sales/Website: permitrockstar.com (book a meeting/demo with Matthew)👍 Like, subscribe, and drop a comment: What’s the scrappiest thing you’ve done to generate pipeline at a startup?💪 Try FollowUp for FreeBack-to-back demos and follow-ups piling up? FollowUp instantly generates personalized Digital Sales Rooms from your sales calls—built for Founding AEs to move deals forward and enable champions to sell internally. Try it for free: https://www.gofollowup.ai/

What does good founder-led sales actually look like in the AI era - and how do you successfully hand it off to a Founding AE without losing the magic?In this episode of The Founding AE Podcast, Justin Dorfman sits down with Tyler Pavlas, Founding AE at GrowthX, to unpack how GrowthX went from idea to ~$11M–$13M ARR in record time by combining:A ruthless focus on solving the #1 problem for CMOsA community- and content-first motion (before “selling”)A services-as-software model powered by AI workflowsAnd a very intentional founder → founding AE handoffTyler shares his journey from PwC strategy consulting to SDR, AE, and ultimately Founding AE at multiple startups - culminating in his role at GrowthX, where he’s closed millions in revenue and allowed CEO Marcel Santilli to spend just ~5% of his time on sales.You’ll hear how GrowthX helps companies show up in AI answers (AEO/GEO + SEO), why they’re drowning in inbound demand, and how Tyler thinks about qualification, ICP scoring, and picking the right customers when you can’t serve everyone.In this episode, you’ll learn:👷 Tyler’s path to Founding AE at GrowthXFrom PwC consulting to SDR outbounding to developersJoining early-stage startups like Rainforest, Segment, Air & CerosWhy his background in services + selling to marketers made him a perfect fit for GrowthX🚀 Inside the GrowthX rocketshipWhat GrowthX actually does for B2B companies investing in contentHow they help brands show up in ChatGPT / AI answers, not just GoogleWhy they call it “services as software” (AI workflows + human experts)🤝 The right way to hand off founder-led salesHow Marcel sold the early deals and built insane trust + demandWhat Tyler did in his first month (shadowing, learning the nuance, then scaling)How he closed ~$3M quickly without breaking what was already workingWhen he pulls the founder back into deals - and when he doesn’t✅ Qualification in a high-inbound worldWhy Tyler spends so much time on ICP definition and scoringThe 3-stage framework they use:Account DNA (domain authority, growth, funding, content volume)Engagement & excitement (urgency, trust, alignment, budget)Partnership fit (champions, approvals, expectations, “word babysitting”)How they say no (or “not yet”) without burning bridges🧰 Tools & AI workflows in Tyler’s sales processHow he uses AI (Claude, etc.) for: research, deal prep, and CS handoffWhy he rarely re-listens to full call recordings anymoreClay, SEMrush, Nooks, HeyReach, and how they fit into the motion🌐 The AI-Led Growth community & motionWhat members get inside AI-Led Growth (workshops, courses, community)How community + events create trust and long-term demandWhy “give value first, sell later” still wins - even in an AI-saturated worldWho this episode is for:Founders hiring (or thinking about hiring) their first AEFounding AEs figuring out how to step into a hot, inbound-heavy environmentCMOs & growth leaders trying to show up in AI + search resultsAnyone obsessed with the intersection of AI, content, and B2B revenue growth🔗 Connect with Tyler & GrowthX:Tyler on LinkedIn: search “Tyler Pavlas GrowthX” - https://www.linkedin.com/in/tyler-pavlas/Email: [email protected]: https://growthx.ai/AI-Led Growth community: https://ailedgrowth.com/If you got value from this episode, hit Like, Subscribe, and drop a comment with your favorite insight.And if you’re a Founding AE or founder in the trenches, tell us:👉 What’s been the hardest part of the founder → AE handoff for you?

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What happens when a writing & PR major becomes an early sales hire at a fractional back-office firm - and 3x’s inbound close rates in under two years?In this episode of The Founding AE Podcast, Justin Dorfman sits down with Will Oberndorfer, Business Development Representative at Milestone, to unpack what it’s really like selling fractional accounting, CFO, HR, and payroll services versus SaaS - and why understanding the customer deeply can beat a “logo-heavy” sales resume any day.You’ll hear how Stompbox (https://stompbox.io/) helped Will build a real sales foundation, why referrals and inbound are Milestone’s growth engine, and how he thinks about outbound, events, and qualifying the right clients in a trust-heavy services business.In this episode, we cover:🧩 Selling services vs. SaaSHow fractional back-office work (bookkeeping → controllership → CFO + HR/payroll) changes the sales motion compared to traditional software demos.🏗️ How Stompbox built Milestone’s sales foundationGoing from 15% to 35–37% inbound close rates by tightening discovery, running better meetings, and systematizing follow-up.👤 Why Will was chosen over a “proven” sellerThe upside of promoting someone who knows the product, team, and customers - and then teaching them sales the right way.🤝 Referrals as a pipeline engineHow Milestone works with lawyers, VCs, business coaches, and local networks to generate high-intent inbound and warm referrals.☕ Events that actually move pipelineWhy small, intimate coffees, chambers, and local CEO groups outperform the big, noisy conferences for services businesses.🧪 Outbound for trust-based servicesWhy classic “cold outbound at scale” underperforms for accounting & HR - and how Will reframes outbound as intentional networking.✅ Qualifying clients as hard as clients qualify youHow Will screens for fit so his internal team actually enjoys working with the customers he brings in.💙 Tthe entrepreneurial mindsetHow running a nonprofit since age 14 shaped Will’s respect for founders and influences how he shows up in sales conversations.Timestamps00:00 – Intro: Why Justin wanted Will on the show01:05 – From Purdue writing/PR major to Milestone03:40 – What Milestone actually does (fractional accounting, CFO, HR & payroll)05:50 – Partnering with Stompbox + becoming sales hire #308:00 – Tripling inbound close rate: what actually changed10:30 – Inbound + referrals vs classic outbound13:20 – How Milestone structures its referral engine & incentives16:00 – Events that work: small, local, and intentional over big conferences19:00 – Selling services without a “product demo”22:00 – Qualifying for people fit in a services business25:30 – Creating urgency in accounting without fake pressure31:50 – How to connect with Will & support the nonprofitConnect with Will👉 LinkedIn: Will Oberndorfer: https://www.linkedin.com/in/william-oberndorfer-389b6616a/👉 Milestone: https://milestone.inc/If you’re a founding AE, founder-led seller, or early sales hire trying to figure out services, referrals, and relationship-driven selling, this episode will hit home.🔔 Subscribe to The Founding AE Podcast for more real, tactical conversations with the people building sales from zero.

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Most founders massively underestimate how hard it is to make their first sales hire. The data says ~70% of first sales hires don’t make it to 12 months — and for early-stage startups, that mistake can be fatal.In this episode of The Founding AE podcast, Justin Dorfman sits down with Ian Illig, 3x Founding AE and Co-Founder of Stompbox, to break down exactly how to de-risk your first sales hire and set them up to win.Ian shares his journey from first employee at a dorm-room startup to multiple successful exits, and how that led him to helping founders build a repeatable sales system before they hand the baton to a Founding AE.You’ll learn:When you’re actually ready to hire your first AEThe 3-part readiness checklist: clear ICP, real paying customers, and a founder calendar that’s full of sellingWho to hire (and who to avoid)Why “big logo” reps from Salesforce/HubSpot often flame out in early-stage rolesWhy early-career, coachable reps with grit usually outperform “superstars” with RolodexesHow to think about industry experience the right wayHow to interview and evaluate a Founding AESimple live exercises to test coachability and humilityRed flags vs green flags for the first sales hire in a startupOnboarding that actually worksWhy overloading them on product knowledge kills momentumHow to structure a 30 / 60 / 90-day planThe scorecard system: inputs, outputs, and outcomes so you’re not flying blindSales mindset in 2025 and beyondWhy the “spray and pray” AI-powered outbound arms race actually makes high-integrity, relationship-driven sellers stand out even moreWhy the people who hate “icky sales” are often the ones who should absolutely be in salesIf you’re:A technical or non-sales founder about to make your first AE hireA founder who’s already 0-for-1, 0-for-2, or 0-for-3 on sales hiresOr an aspiring Founding AE who wants to understand what great looks like…this episode will give you a practical, honest playbook for getting it right.🔗 Resources mentioned:Stompbox's Sales Hiring Checklist: https://stompbox.io/before-you-hire-the-sales-checklist-for-founders-2/Stompbox's Sales Activity Scorecard: https://stompbox.io/free-weekly-scorecard-template/Connect with Ian on LinkedIn: https://www.linkedin.com/in/ian-illig-2326b139/👉 If you enjoyed this episode:Hit Subscribe for more deep dives on the Founding AE roleDrop a comment with your biggest takeaway or your first-sales-hire war storyShare this with a founder who’s about to hire their first AE (and needs to hear it before they do)💪 Try FollowUp for FreeBack-to-back demos and follow-ups piling up? FollowUp by AssetMule instantly generates personalized Digital Sales Rooms from your sales calls—built for Founding AEs to move deals forward and enable champions to sell internally. Try it for free: https://www.gofollowup.ai/

What does it really take to be the first sales hire at a startup?In this episode of The Founding AE Podcast, Justin Dorfman sits down with Anda Willett, a seasoned B2B SaaS seller with 15+ years experience selling into local government, higher education, and nonprofit markets — and most recently, a true Founding AE at an early-stage startup.Anda breaks down the reality of building GTM from zero: the chaos, the creativity, the red flags, the green flags — and why she fell in love with the founding AE role.If you're a founder hiring your first AE, or a seller thinking about becoming one, this episode is mandatory listening.⭐ What We Cover:🔥 The Founding AE Role — What Makes It DifferentWhy the first sales hire is NOT a traditional AEThe emotional highs, lows, and ownership mindsetWhy you must see your impact immediately (the good, bad, and ugly)🔥 Red Flags & Green Flags When Evaluating a StartupWhen NOT to take a founding AE jobHow to identify whether a founder is actually ready for salesWhy a handful of truly happy early customers matters more than anything🔥 30/60/90 Expectations for Founding AEsWhat realistic expectations look likeWhy you shouldn’t promise revenue in 30 daysHow to show traction early without closing deals🔥 Creative Prospecting That Cuts Through NoiseAnda shares her 3 favorite unconventional strategies:Handwritten letters that stand outHigh-impact 60-second Loom videosUsing podcasts + community to spark conversations🔥 The Must-Have Tools for Your First 90 DaysCRM or no CRM? (HubSpot vs. everything else)Core systems you need before anything fancyWhat tools can wait until later💬 Connect With Anda WillettLinkedIn: https://www.linkedin.com/in/awillettEmail: [email protected]🎙️ About The Founding AE PodcastEvery week, we go deep with early-stage sellers, founders, and GTM leaders who have built companies from zero — and learn how they did it. If you're the first seller at a startup (or want to be), you're in the right place.💪 Try FollowUp for FreeBack-to-back demos and follow-ups piling up? FollowUp by AssetMule instantly generates personalized Digital Sales Rooms from your sales calls—built for Founding AEs to move deals forward and enable champions to sell internally. Try it for free: https://www.gofollowup.ai/

On this episode of The Founding AE Podcast, host Justin Dorfman sits down with Richie Duignan (Founding AE, Magic, a global digital marketing agency) to unpack how he went from referral-driven sales to launching a repeatable outbound motion—and closing a six-figure deal within his first five months. From Dublin to Melbourne, Richie shares his playbook for identifying ICPs, picking the first tools, mastering permission-based cold opens, and balancing top/mid/bottom-funnel work as a true zero-to-one seller in services.What you’ll learnWhen a company is actually ready to hire a Founding AEHow to stand up outbound from scratch (ICP → sequences → “press go”)Why cold calling still wins—and Richie's permission-based openerSelling services vs. product without a demo (pitches that feel like “product”)Tool stack: HubSpot Sales Hub, LinkedIn Sales Navigator, RocketReach, digital sales roomsTime allocation that works (40% top-funnel / 40% mid-funnel / 20% late-stage)Weekly leadership “reflection” cadence to accelerate learningOne big win (6-figure outbound deal), one mistake (negotiating without the executive buyer), and advice for first-time Founding AEsChapters00:00 Intro & Richie’s path (Dublin → Melbourne → Founding AE)02:40 What Magic does & who they sell to04:50 Why bring on a Founding AE (referrals → outbound)06:30 Building the first 30-day outbound playbook08:15 Tooling: HubSpot, Sales Nav, RocketReach, DSRs09:50 Channels that work: LinkedIn vs cold calling11:45 How to open a cold call (permission-based, tonality)13:45 Selling services without a “demo” (custom pitches)16:20 Customization vs. slide swaps17:55 Hand-offs, AM/CS, and staying focused on pipeline18:45 Time blocking: 40/40/20 + weekly reflections21:10 Entrepreneurial Sales Institute takeaways24:50 Founder handoff & using executive credibility wisely26:55 Rapid fire: win, mistake, advice for new Founding AEs30:30 Where to find Richie & learn more about MagicGuestRichie Duignan — Founding AE, Magic https://www.linkedin.com/in/richie-duignan-a8b161139/HostJustin Dorfman — The Founding AE Podcast https://www.linkedin.com/in/justindorfman87/💪 Try FollowUp for FreeBack-to-back demos and follow-ups piling up? FollowUp by AssetMule instantly generates personalized Digital Sales Rooms from your sales calls—built for Founding AEs to move deals forward and enable champions to sell internally. Try it for free: https://www.gofollowup.ai/#sales

Sales isn’t “Wolf of Wall Street.” In this episode, Chris Taylor (Founding Sales Lead at New Charter Technologies) breaks down how he went from being skeptical about sales to leading zero-to-one teams—plus the big differences between selling IT/security services and pure SaaS. We dig into what replaces the “demo” in a services motion, how to know it’s time to hire, whether your first reps should be junior or senior, red flags for the early stage, and how to protect mental health while being a present parent and an effective operator.🎙 Host: Justin Dorfman https://www.linkedin.com/in/justindorfman87/👤 Guest: Chris Taylor https://www.linkedin.com/in/chris-taylor2What you’ll learnWhy services sales requires a deeper trust motion than SaaS—and how to earn itThe “no-demo” centerpiece: proofs, scope walkthroughs, and in-person trustA simple litmus test for when to build the sales team (repeatability over heroics)Hiring early reps: hunger + hands-on builders who can grow into leadersRed flags that scream “not a fit” for zero-to-onePractical boundaries for mental health, family, and performanceChapters00:00 Intro00:49 Chris’s path: Memphis to San Diego to startups & sales03:40 Flipping the script on sales (from apprehension to alignment)07:12 Services vs. SaaS: how the buyer’s mindset really differs10:38 The “No-Demo” Playbook: what you show when there’s no product demo14:55 When to build the team: repeatable process as the green light18:50 Who to hire first: junior vs. senior, and the true sweet spot21:27 Red flags for zero-to-one sellers23:12 Mental health, boundaries, and being a present parent27:45 Where to find Chris & wrap-up👍 If this helped, hit Like, Subscribe, and drop your biggest takeaway in the comments.🔔 New episodes weekly on founding sales, GTM, and leadership.💪 Try FollowUp for FreeBack-to-back demos and follow-ups piling up? FollowUp by AssetMule instantly generates personalized Digital Sales Rooms from your sales calls—built for Founding AEs to move deals forward and enable champions to sell internally. Try it for free: https://www.gofollowup.ai/#FoundingAE #SalesLeadership #SaaS #ProfessionalServices #B2BSales #StartupLife #MentalHealth #Sales

How do you break into an “unsexy” but massive category like HR—and win—when incumbents loom large? In this episode of The Founding AE, host Justin Dorfman sits down with Quentin Le Roy, Founding AE at Zelt, to unpack selling across the UK/EU & GCC, building the first repeatable playbook, and why People Ops is the real wedge into modern HR transformation.Quentin shares how he moved from SDR to AE to Founding AE, why London is the perfect European beachhead, how to spot buying signals (funding, M&A, new leaders) to time outreach, when to hire SDRs, and the art of qualifying out to protect focus. He closes with a rapid-fire set: his proudest outbound win (a 150-employee care group), a mistake he won’t repeat, and one piece of advice every first-time Founding AE needs to hear.What you’ll learnThe UK vs. US sales reality: product- & outcome-first buyers, slower adoption, and higher change resistanceUsing intent & trigger signals to open doors in saturated categoriesThe shift from “HR as cost center” to People Ops as efficiency engine (onboarding time, ramp, productivity)When and how to hire & ramp SDRs; dividing roles to scale with clarityBuilding confidence to qualify out and stay ruthlessly ICP-focusedCareer arcs for Founding AEs: leadership, PMM, or doing it again (and again)Chapters00:00 Intro00:36 Quentin’s path to Founding AE at Zelt02:12 London startup scene & hiring SDRs05:01 Selling HR tech in the UK/EU vs. US08:48 Markets & cultures: UK, EU, GCC11:01 HR to People Ops: the efficiency wedge16:32 Why now: hiring four SDRs & scaling the playbook18:48 Signals over spray & pray: timing your outreach20:22 Prescriptive sales & de-risking change22:22 Founding AE career paths24:08 Rapid fire: biggest win, mistake, advice27:42 Where to find QuentinConnect• Guest — Quentin Le Roy: https://www.linkedin.com/in/leroy-quentin/• Host — Justin Dorfman: https://www.linkedin.com/in/justindorfman87/Links & MentionsZelt — modern HR/IT/Payroll platform: https://zelt.app/Topics: People Operations, SDR Enablement, Buying Signals, ICP Focus, EU Go-to-MarketKey takeawaysFind the new role in the category (here: People Ops) and anchor on measurable outcomes.Stack buying signals to reach prospects at the exact moment change is possible.Scale with role clarity: SDRs generate; AEs measure close rate & cycle time.Protect focus: qualify out as aggressively as you qualify in.If this helped, hit Like, Subscribe, and drop your questions for Quentin in the comments. 🇬🇧🍻💪 Try FollowUp for FreeBack-to-back demos and follow-ups piling up? FollowUp by AssetMule instantly generates personalized Digital Sales Rooms from your sales calls—built for Founding AEs to move deals forward and enable champions to sell internally. Try it for free: https://www.gofollowup.ai/#FoundingAE #SalesPlaybook #HRTech #PeopleOps #GTM #SDR #UKStartups #SignalBasedProspecting #B2BSales #Zelt

UK-born, Spain-based David Jones went from guitarist and litigator to Founding AE. In this episode, David unpacks seven years riding Typeform’s PLG rocket (from ~$9M to ~$100M ARR), why he left to get “uncomfortable” again at Invopop, and the playbooks for layering sales on top of PLG—across Europe’s wildly different cultures and compliance regimes.What you’ll learnHow a legal + music background becomes a superpower in early-stage salesPLG → Sales-Assist: activating an installed base without heavy outboundBuilding enterprise structure inside a PLG-first org (pricing, forecasting, handoffs)Selling across Europe: trust, culture, and navigating country-by-country regsChoosing founders who trust sales—and how to document as you buildTraits of great Founding AEs: comfort with ambiguity, bias to build, crisp opsChapters00:00 Intro00:38 David’s path: musician → lawyer → sales05:37 Typeform hypergrowth & the PLG-to-enterprise shift08:54 Sales-assist motion: expanding use cases, feeding back to PMM12:25 Why leave a rocket ship to be a Founding AE14:44 Spain’s startup scene (Madrid/Barcelona), capital & talent16:56 Selling across Europe: culture, proof, and compliance21:28 InvoPop: developer-first, regulation-driven opportunities25:52 Advice for aspiring Founding AEs (pick your founders, document everything)27:41 Where to find DavidGuestDavid Jones — Founding AE at InvopopConnect on LinkedIn: https://www.linkedin.com/in/david-jones-031571127/HostJustin Dorfman — The Founding AE Podcast: https://www.linkedin.com/in/justindorfman87/LinksInvopop: https://www.invopop.com/Typeform: https://www.typeform.com/Key Takeaways / Quotes“I wanted to be uncomfortable again.”“PLG + sales-assist turns brand trust into multi-team expansion.”“In Europe, the product is the same problem—but how you earn trust changes.”For Founding AEs & BuildersIf you’re moving from scale-up to 0→1 (or from a non-sales background into sales), this is your playbook for process, mindset, and cross-continental selling.💪 Try FollowUp for FreeBack-to-back demos and follow-ups piling up? FollowUp by AssetMule instantly generates personalized Digital Sales Rooms from your sales calls—built for Founding AEs to move deals forward and enable champions to sell internally. Try it for free: https://www.gofollowup.ai/#foundingAE #startups #PLG #salesassist #Typeform #InvoPop #SaaS #salestips #EuropeanStartups #GTM

Space is hard. Selling it might be harder. 🚀
In this episode of The Founding AE, host Justin Dorfman sits down with Ben Kovacs (ex-Founding AE turned Product Marketer in SpaceTech) to compare go-to-market in SpaceTech vs. SaaS—from category creation and long sales cycles to building ROI-driven demos, partnering smart, and future-proofing GTM without forgetting the fundamentals.

• SpaceTech vs. SaaS GTM: Where they differ (physics, timelines, regulations) and where they rhyme (ICP, positioning, messaging).

• Early adopters & ICP: Patterns for commercial SpaceTech buyers (natural resources, large geo footprints, strong data infra).

• Push > Pull: Why SpaceTech is still market education and how to package value so it lands.

• Demo credibility: Partnering (data + analytics) to prove real business impact—not just features.

• PMM superpower: How a founding AE’s customer intimacy scales in product marketing (and builds market intelligence loops).

• Working with technical founders: Tight feedback loops, joint customer calls, and aligning execs early.

• Long sales cycles: Momentum tactics that keep champions engaged and deals moving.

• Future-proofing GTM: Master the basics (great PMM) before layering automation and AI.

CHAPTERS:

00:00 Intro
01:05 Ben’s path: technical background → SpaceTech → Founding AE
02:07 SaaS vs. SpaceTech: GTM similarities & big differences
03:39 Launch timelines, lag to commercialization, and capital intensity
05:30 Identifying ICP & early adopters in SpaceTech
06:54 Push vs. pull: educating a brand-new category
08:09 Category creation lessons that SaaS can steal
09:11 Founding AE → Product Marketer: skills that compound
14:21 Building credible demos & partner go-to-market
16:35 ROI > features: telling the business story
17:32 Collaborating with technical founders (and why it works)
18:59 Managing long sales cycles & executive alignment
22:51 Future-proofing GTM without skipping fundamentals
25:35 Automation’s risk when you ignore PMM basics
26:12 Advice for aspiring Founding AEs
28:29 Where to find Ben

• Ben Kovacs: LinkedIn (search “Ben Kovacs SpaceTech”)

• Justin Dorfman: LinkedIn (search “Justin Dorfman Founding AE”)

If this helped you think differently about GTM, hit Like, Subscribe, and drop your biggest takeaway or question in the comments. 👇

💪 Try FollowUp for FreeBack-to-back demos and follow-ups piling up? FollowUp by AssetMule instantly generates personalized Digital Sales Rooms from your sales calls—built for Founding AEs to move deals forward and enable champions to sell internally. Try it for free: https://www.gofollowup.ai/

#FoundingAE #ProductMarketing #SpaceTech #SaaS #GTM #StartupSales #B2BMarketing #CategoryCreation #PMM