DESCRIPTION:

John Hayes hosts Jack and Jill Johnson from Franchise Insiders on the Franchise Hot 

Seat Podcast. The Johnsons' franchising journey began with Jack's father founding 

Home Care Assistance after a franchise rejection, which evolved into a successful 

family business. As franchise consultants, they guide others through the complex 

franchising world. Key topics include the necessity of thoroughly evaluating 

franchises, consulting with current franchise owners, and understanding the 

commitment needed for franchise success. They highlight home services and 

healthcare franchises as solid choices, while food and retail franchises may present 

greater risks and expenses. The Johnsons recount their experience owning and 

subsequently selling a Pink's franchise, underscoring the importance of an initial exit 

strategy. They urge younger individuals to enter franchising early and highlight the 

significance of active ownership. The podcast's objective is to offer valuable insights 

for potential franchise investors.

- With Jack and Jill Johnson.

TIMESTAMPS:

00:00 Intro

00:31 How did you discover franchising?

01:56 How to evaluate franchise opportunities?

04:21 Why become a FranServe consultant?

08:10 Why are home services franchises valuable?

10:43 Is semi-absentee ownership realistic?

18:18 How to avoid common franchise pitfalls?

26:33 Why is exit planning crucial?

32:00 How to choose the right franchise?

42:46 Are young entrepreneurs good for franchising?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, in the Franchise Hot Seat Podcast, underscores the significance of 

matching employees with roles that complement their strengths to enhance 

productivity and avoid disengagement. He references studies from Gallup and the 

Society for Human Resource Management (SHRM) that reveal a large number of 

employees feeling underutilized and the substantial economic impact of 

disengaged workers. Monica Feid, COO of Thunderly Marketing, is featured in this 

episode, where she presents a case study on repositioning a discontented employee 

to a role more compatible with her DISC profile, leading to increased performance 

and satisfaction. The discussion stresses the use of DISC profiles for recruitment and 

employee positioning to avert disengagement and underperformance, especially in 

the franchising sector. The dialogue highlights the criticality of correct role 

alignment and its advantages for both employees and companies.

- With Monica Feid.

TIMESTAMPS:

00:00 Intro

00:27 Why is employee engagement critical?

01:06 Key employee engagement statistics?

03:39 Best solutions for engagement?

05:28 Monica's employee misalignment story?

10:57 What is the DISC profile?

18:01 How DISC helps franchising?

24:03 Final engagement advice?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Kristopher Stuart, Chief Information Officer of Blooming 

Blinds, on the Franchise Hot Seat Podcast. Stuart shares his accidental entry into 

franchising while seeking improved business opportunities. He traces the growth of 

Blooming Blinds from a family-owned retail business to a thriving franchise with 86 

franchisees across 158 territories. Stuart discusses the pros and cons of running a 

family business, the critical role of selecting the right franchisees, and the 

continuous learning process that has helped refine their business model. He 

emphasizes the need for franchisees to engage in self-reflection, describes their 

comprehensive training and support program, and underscores the significant 

impact of technology, including AI, in enhancing operations and efficiency. The 

discussion also covers company culture, the benefits of collaborating with Franchise 

Fastlane for accelerated growth, and the typical day-to-day activities of successful 

franchisees. The podcast offers valuable perspectives for those interested in 

franchising or contemplating a Blooming Blinds franchise.

- With Kristopher Stuart.

TIMESTAMP

00:00 Intro

00:18 How did you discover franchising?

02:19 Managing family business dynamics?

03:43 Best franchise growth strategies?

13:35 Franchisee training best practices?

21:18 Tech innovations helping franchising?

26:46 Building strong franchise culture?

35:34 Day in successful franchisee life?

37:34 Final franchising advice

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Mary Thompson, CEO of BNI and chair of the International 

Franchise Association's Board of Directors, who shares her journey from the Marine 

Corps to franchising via a company called Cookies by Design. Thompson highlights 

the importance of franchising in developing her business skills and its 

transformative impact on her career. She discusses her career progression, including 

roles at Mr. Rooter and the Dwyer Group, and emphasizes the importance of value 

alignment in franchising. Thompson provides insights into the importance of 

networking, her experiences with private equity, and the operations at BNI. She also 

discusses the wider goals of franchising, its impact on local communities, and 

ongoing efforts to educate the public and lawmakers about the benefits of 

franchising. Thompson's commitment to service, both in business and through her 

role at the IFA, is also discussed.

- With Mary (Kennedy) Thompson.

TIMESTAMPS:

00:00 Intro

00:52 How did you discover franchising?

01:52 What is the Cookie Bouquet story?

04:40 Why transition to Mr. Rooter?

10:57 What is franchising's biggest value?

19:30 How does BNI work?

24:50 What is the BNI investment?

26:42 What is BNI's core competency?

30:44 What is "Givers Gain"?

43:03 Biggest franchising challenge and opportunity?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcas

DESCRIPTION:

John Hayes, host of the Franchise Hot Seat Podcast, interviews Jack Monson, Chief 

Growth Officer at Thunder Lee Marketing and host of the Social Geek podcast. They 

delve into Monson's marketing and client acquisition roles, his franchising journey, 

and the significance of fostering enduring relationships in the franchise sector. The 

discussion encompasses effective marketing tactics, the use of social media 

platforms like LinkedIn, and the importance of content creation for franchise growth. 

Monson provides insights into the difficulties of generating and nurturing franchise 

leads, and the necessity of maintaining consistency in digital marketing initiatives. 

He later underscores the value of training franchise sales teams, acknowledging the 

contributions of the Titus Center. The episode concludes with conversations about 

the Social Geek podcast and the importance of tenacity in content creation.

- With Jack Monson.

TIMESTAMPS:

00:00 Intro

00:22 What does a CGO do?

01:07 Why relationships matter in franchising?

03:03 How did you discover franchising?

08:30 How has franchise marketing evolved?

12:02 Attracting next-gen franchisees how?

17:18 Best social media for franchising?

22:35 Most inspiring franchise success story?

26:14 Biggest franchise sales challenges?

40:46 LinkedIn lead generation tips?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, engages in a detailed discussion with Alaina 

B. Karsten from McDonald Hopkins, a professional with significant experience in 

advising franchisors and franchisees and handling litigation. The conversation 

revolves around the intricacies and potential risks associated with franchising, 

underlining the necessity of carefully examining franchise agreements and fully 

comprehending the long-term commitments and responsibilities they entail. Alaina 

underscores the importance of franchisees performing due diligence, seeking legal 

counsel, and fully understanding their contracts, particularly in relation to 

termination, renewal, and the use of advertising funds. She provides insights into 

frequent legal issues such as curable and non-curable defaults, franchisor price 

control, and the rights of franchisees in the event of disputes. The discussion also 

covers the challenges and possible advantages of franchise investment, highlighting 

the benefits of economies of scale and the significance of comprehensive franchisor 

support and training.

- With Alaina B. Karsten.

TIMESTAMPS:

00:00 Intro

00:22 Franchising realities vs expectations?

03:07 Does franchising offer advantages?

04:26 Biggest franchising risks/costs?

07:12 Key franchise agreement clauses?

12:14 Curable vs non-curable defaults?

17:00 Franchisee due diligence checklist?

21:04 Trademark requirements for franchisors?

23:28 Resolving franchise disputes how?

33:45 Advertising fund obligations fair?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, interviews former TV news reporter John 

Brice, who transitioned into a successful franchisee and is now preparing to become 

a franchisor. Brice's introduction to franchising came through a family friend who 

owned a McDonald's franchise. This sparked his interest and led him to owning eight 

McDonald's restaurants. He later became an area developer for Firehouse Subs and 

the largest U.S. franchisee of Pro Shred Security. Brice discusses the challenges and 

rewards of franchise ownership, including financial risks and the necessity of 

comprehensive training programs. He is currently preparing to become a franchisor 

with his wife's business, Ana's Killer Empanadas, with plans to expand the gourmet 

empanada chain. Brice stresses the importance of adhering to established systems 

and maintaining a hands-on approach in the business. He also shares his 

involvement with the Titus Center for Franchising, highlighting the value of shared 

knowledge and the promising prospects for students interested in the franchising 

industry.

- With John Brice.

TIMESTAMPS:

00:00: Intro

00:17 How did John discover franchising?

01:38 McDonald's franchise lessons learned?

03:49 Managing multiple franchises how?

05:54 Biggest franchise ownership challenges?

08:05 Best advice for new franchisees?

20:32 Most inspiring franchise success stories?

25:19 Ideal franchisee traits?

27:30 Why empanadas for franchising?

30:28 Expansion plans for Killer Empanadas?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, interviews Shay Kleinschmidt, Vice President 

of Funding at Fran Fund, a company based in Fort Worth, Texas, that provides 

funding solutions to franchisees nationwide. Kleinschmidt discusses the changing 

franchising landscape, stressing the importance of early and tailored funding 

strategies. She also highlights the role of AI in enhancing lending processes, 

including a lender match system that matches client profiles with appropriate 

lenders. The discussion encompasses various funding products such as SBA loans, 

the rollover 401k program (ROBS), and traditional non-SBA loans. Kleinschmidt 

outlines the process of obtaining an SBA loan, indicating that approval typically 

takes between 30 and 120 days depending on the type of business. She emphasizes 

the need for potential investors to understand the franchise disclosure document 

(FDD) and supports calls with existing franchisees. The episode highlights Fran 

Fund's role in helping clients navigate the complexities of securing franchise 

funding.

- With Shay Kleinschmidt.

TIMESTAMPS:

00:59 How tech changed franchise lending?

01:59 When to start funding talks?

03:02 Most popular loan products?

05:35 Best alternative lending options?

12:33 Typical borrowing costs/fees?

15:47 How economy impacts franchising?

20:51 SBA franchise approval process?

24:41 Hottest franchise categories now?

30:35 Best advice for new franchisees?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Alesia Visconti on Franchise Hot Seat, where she discusses 

her transition from corporate America to franchising, a move sparked by 

disillusionment. Visconti, owner of Fran Serve and author of 'The Pink Tsunami: 

Women's Rise in Franchising', highlights the lack of awareness about franchising 

opportunities, especially for women. She underscores the variety of roles within 

franchising, not limited to being a franchisee, but also including franchise 

consultants and suppliers. The conversation covers the changing franchising 

landscape, the significance of integrity and growth, and the growing international 

opportunities. Visconti expresses her support for the Titus Center for Franchising and 

her dedication to aiding young individuals in finding fulfilling franchising careers. 

The discussion provides valuable insights into how franchising can offer rewarding 

careers, particularly for women looking for alternatives to traditional corporate roles.

- With Alesia Visconti.

TIMESTAMPS:

01:42 How did you discover franchising?

02:50 Why leave corporate America?

04:04 Becoming franchise consultant how?

06:57 Franchising challenges vs opportunities?

21:40 Women's role in franchising?

25:58 Best franchising paths for women?

28:09 What do franchise consultants do?

33:43 Non-food franchise opportunities?

39:21 International franchising strategies?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

Anthony Bambino, the founder and CEO of 3Natives, shares his journey from a 

traveling salesman to the owner of a successful acai cafe franchise in Florida on the 

Franchise Hot Seat. He discusses the transformation of 3Natives from a single juice 

bar to a rapidly expanding franchise with 48 stores and more under development. 

Bambino talks about his experiences with franchising, the initial struggles, the 

significance of company culture, and the importance of finding the right franchisee 

fit. He also emphasizes the value of mentorship and collaboration with institutions 

like the Titus Center for Franchising to promote growth and success. Bambino 

underscores the importance of adaptability, passion, and strong leadership in 

building a successful franchise business.

- With Anthony Bambino

TIMESTAMPS:

00:23 How a salesman became an entrepreneur?

02:02 What inspired Three Natives?

04:18 Biggest early business lessons?

07:11 First franchising challenges faced?

11:43 Building franchise culture how?

23:41 Reinventing franchise inspections why?

25:57 Hardest part of franchising?

29:40 Expanding beyond Florida when?

40:47 Why does the Titus Center matter?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast