New York City isn't known for being bike friendly. The streets are busy, drivers are impatient, and pedestrians often clog the bike lanes. So if you're a cyclist, it often seems like raising your voice is the only way to get anywhere.

But last New Years, something happened on the Brooklyn Bridge that changed the way one New Yorker thinks about biking in the city. The man's name is Noam Osband, and on this episode, he shares his story. It's a story about how we communicate with strangers -- and about how to get what you want.