In this special New Year's Day episode, we're thinking about HFMA's upcoming Annual Conference in San Antonio and looking back at HFMA's 2019 Annual Conference with four never-before-heard interviews. Kyle Hicok of Revint Solutions talks about change management; Michael Mercurio of the Partners Professional billing office discusses the opportunities and challenges of AI in the revenue cycle; and Trenor Williams of Socially Determined shares insights about the social determinants of health.

Learn more about the 2020 Annual Conference at annual.hfma.org.