The Future of Convenience

The world’s number one 7-Eleven store is in Copenhagen Central Station in Denmark. Operated by Reitan Retail, Danish 7-Eleen stores sell an average of 600 food products, per day, per store. Only 7-Eleven stores in Japan and Hawaii sell more food products than Denmark. So, how did Jesper Østergaard and the Reitan team transform 7-Eleven Denmark into one of the top performing ‘foodvenience’ operators worldwide? Jesper talks frankly about his career, what drives his love of retail, and where he gets his inspiration.

With special guest:

Jesper Østergaard, Managing Director of Reitan Retail

Hosted by:

Carolyn Schnare and Nick Scherzer

Dive into the evolving world of foodservice with Dan, Carolyn and Harry Milloff, CEO of The Moseley Group. Hear more about the synergies between convenience foodservice and top restaurant chains from someone who has worked with the best in the business.

Related links:

‘The Best Foodvenience Store in the World’ 2024 Competition: https://www.globalconveniencestorefocus.co.uk/best/foodvenience

With special guest:

Harry Milloff, CEO, The Moseley Group

Hosted by:

Dan Munford and Carolyn Schnare

Join Darren Schulte from NATSO (National Association of Truck Stop Operators), Nick, and Carolyn as we explore evolving trends in foodservice and customer experience at truck stops and travel centers. Discover how global insights and modern conveniences are reshaping the industry around the globe.

Related Links:

For more NATSO research on truck stop trends, check out NATSO's Answers to the Top 18 Questions About the Travel Center Industry report.

Learn more about NATSO and Darren's journeys: https://www.natso.com

With special guest:

Darren Schulte, Vice President of Membership, NATSO

Hosted by:

Nick Scherzer and Carolyn Schnare

Join hosts Nick and Carolyn with Chris Hartman, vice president of fuels, advertising, and development at Rutter's, to hear about their robust foodservice offer, first-in-market gaming, and store design. Discover how Rutter's leverages technology and diversification to stay ahead in its highly competitive market.

With special guest:

Chris Hartman, Vice President of Fuels, Advertising, and Development, Rutter’s

Hosted by:

Carolyn Schnare and Nick Scherzer

Dive into the future of electric vehicle charging with Marcus Suvanto, VP of operations and business development at Kempower. Discover the pros and cons of partnering with charge point operators versus self-investment, and explore innovative solutions like dynamic power sharing.

With special guest:

Marcus Suvanto, VP Operations and Business Development, Kempower

Hosted by:

Carolyn Schnare and Nick Scherzer

Location, location, location! A great spot on the map can get a retailer` seen, but a good and accurate digital location presence can help them grow. In this episode, we dive into the importance of digital location management. Ensuring customers know a store is actually there and the full offer inside is possibly the most important kind of marketing needed.

Related links:

Check out a great article about Local Knowledge and digital location: https://www.globalconveniencestorefocus.co.uk/features/local-knowledge-puts-convenience-stores-on-the-digital-map-and-they-do-it-for-you/

Attend the Insight Market Focus USA: https://www.globalconveniencestorefocus.co.uk/events/market-focus-usa-2024/

With special guest:

Trevor Nadeau, Founder and Managing Director, Local Knowledge

Hosted by:

Nick Scherzer and Carolyn Schnare

Discover how gamification and advanced training techniques are revolutionizing employee engagement and driving business success at Circle K Europe with Jens Rye, Director for People Development.

Read more about this exciting project at https://www.globalconveniencestorefocus.co.uk/features/circle-k-wins-customers-with-gamified-training-program.

With special guest:

Jens Rye, Director of People Development, Circle K Europe

Hosted by:

Dan Munford and Carolyn Schnare

Special guest Anthony Wysome and hosts Dan and Carolyn rehash London's vibrant retail landscape after a recent Insight Market Focus Tour of the city. Anthony shares his extensive experience working with major UK retailers, offering insights into the evolution of convenience stores and emerging retail trends. Discover how London's breakfast and coffee spots and innovative retail formats are shaping the future of shopping and eating.

With special guest:

Anthony Wysome, Senior Consultant, Insight Research

Hosted by:

Dan Munford and Carolyn Schnare

Related Links:

Insight Market Focus USA (Pennsylvania) October 3-4: https://www.globalconveniencestorefocus.co.uk/events/market-focus-usa-2024/

Insight Market Focus, Madrid October 14-15: https://www.globalconveniencestorefocus.co.uk/events/insight-market-focus-madrid/

London Store Photos: https://www.globalconveniencestorefocus.co.uk/features/London-2024-market-focus-podcast

Join Nick and Dan as they unveil the winners of the Best EV Hub in the World competition and tease the launch of an exciting new competition for the Best Foodvenience Store in the World. With insights from industry expert Frank Gleeson, the episode dives into the intricacies of convenience innovation and celebrates excellence.

Learn more about both competitions at https://www.globalconveniencestorefocus.co.uk.

With special guest:

Frank Gleeson

Hosted by:

Nick Scherzer and Dan Munford

In this episode, we dive into the world of Ireland’s Applegreen with Fiona Matthews, the managing director of ROI, to explore the spectacular food offer and the new Braeburn coffee concept. From their coffee to their strategic partnerships with renowned food brands like Marks and Spencer's, Fiona shares insights into the development of their offerings and their commitment to delivering exceptional customer experiences.

With special guest:

Fiona Matthews, Managing Director of ROI, Applegreen

Hosted by:

Dan Munford and Carolyn Schnare