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The Future of Digital Lending: Alternative Data, Embedded Finance, and Inclusivity
Is the digital lending experience broken?While trying to find a proper balance of human interaction and self-service, many financial brands continue to miss opportunities to improve these transactions.
Jeff Keltner , Senior Vice President of Business Development at Upstart , tells us how banks and credit unions can streamline their customers’ friction points in the digital lending experience.
Join us as we discuss:
- Balancing human interaction with self-service (2:40)
Check out these resources we mentioned during the podcast:
- Jeff Keltner
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts , on Spotify , or here .
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
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By James Robert Lay
5
2828 ratings
Is the digital lending experience broken?While trying to find a proper balance of human interaction and self-service, many financial brands continue to miss opportunities to improve these transactions.
Jeff Keltner , Senior Vice President of Business Development at Upstart , tells us how banks and credit unions can streamline their customers’ friction points in the digital lending experience.
Join us as we discuss:
- Balancing human interaction with self-service (2:40)
Check out these resources we mentioned during the podcast:
- Jeff Keltner
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts , on Spotify , or here .
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.