In the mortgage world, there’s one thing I know for sure: success isn’t a solo act. Whether you’re a broker, loan officer, or processor, efficiency and expertise can make or break your business. That’s why I’m a huge advocate for working smarter, not harder.

Recently, I had the chance to sit down with Tyler Hancock, the founder and CEO of Hancock Processing—one of the fastest-growing third-party processing companies in the country. Tyler’s journey, insights, and approach to third-party processing shed light on how mortgage professionals can save time, increase profits, and scale without losing control.

Let’s get into it.

Tyler’s mortgage story begins like many: a loan officer at Quicken Loans. From there, he hustled through roles at Loan Depot, LoanPal, and eventually Handshake Home Loans. But Tyler didn’t just settle for being a loan officer—he saw a massive gap in the industry when it came to efficient processing.

“I started processing my own loans because, quite honestly, nobody else had time to do it,” Tyler told me. He taught himself everything—from ordering title and appraisals to working with underwriters and account executives. The payoff? Tyler went from closing 6 loans a month to 117 as a single processor.

Fast forward to today, Hancock Processing operates in 28 states, has over 82 processors, and processes loans for 800+ loan officers and 240+ mortgage brokers. Last month alone, they closed 495 loans, and they’re on pace to hit 500 this month.

This isn’t a fluke—it’s the result of grit, systems, and a relentless drive to “do better” (a motto that Tyler and his team literally wear on their sleeves).

If you’re unfamiliar, third-party processing is essentially outsourcing your loan processing to experts. Instead of paying in-house processors or managing inconsistent files, you partner with a team like Hancock Processing that handles everything for you—from disclosures to closing.

And here’s the kicker: you don’t pay out of pocket. Processing fees get paid through closing, much like appraisal fees, so there’s no upfront cost for brokers or loan officers.

Tyler puts it simply: “Loan officers can focus on selling more loans, and processors get paid more for doing what they already do.”

Tyler sees it all—hesitations, fears, and misconceptions. Here are the top three myths he busted during our conversation:

“You don’t talk to my clients.”

The Freedom of Choice: Empowering Processors and Brokers

Here’s what I love about Hancock Processing: it’s not just for brokers—it’s a game-changer for processors, too.

Historically, processors have been captive to their loan officers, relying entirely on the business that comes their way. Tyler flips that dynamic on its head. Processors working for Hancock can:

Processors can make up to $895 per file and earn residual income for bringing in new brokers. “If you bring in a brokerage that’s closing 20 loans a month, you’re making $1,000 a month in passive income—just for that referral,” Tyler explained.

This model transforms processors from employees into intrapreneurs—business owners within a business.

Why Third-Party Processing Makes Sense (Even for Small Shops)

Many small brokerages hesitate to outsource processing because they fear losing control. Tyler addressed this concern head-on:

“You get the lessons without the scars,” I told Tyler, and it’s true. Instead of fumbling through a loan with a new lender, you tap into a team that’s already mastered it.

Processing Best Practices: Tyler’s Pro Tips

For all the processors out there, Tyler dropped some golden advice for speeding up files and reducing headaches:

It’s not rocket science—it’s just about taking action quickly and efficiently.

The Bottom Line

Tyler Hancock and his team aren’t just “processing loans”—they’re building a new way for the mortgage industry to operate. Third-party processing is no longer about cutting corners or saving a buck—it’s about providing expertise, consistency, and scalability to help brokers and processors thrive.

If you’re curious about whether third-party processing can help your business, I’d encourage you to reach out to me or check out Hancock Processing directly.

Tyler and his team are doing something special, and trust me—it’s worth a conversation.

Let’s work smarter and close more loans.

Want to chat more? Drop me a message, and I’ll happily talk you through it. Whether you’re scaling your brokerage or leveling up as a processor, there’s a better way to do business.

Check out Hancock Processing today! https://hancockprocessing.com/

Talk to you on the next episode.