The Future of Retail Asia

Digital payments have seen unprecedented growth in the past years, entirely shifting consumer habits - most barely even still need a physical wallet when we leave the house these days! Along with this trend, we see the rise of a new form of digital payment - the Buy Now Pay Later (BNPL) service, which is taking retail by storm globally. In this episode of The Future Of Retail Asia Podcast, we get to hear from Jeremy Wong, Head of Strategic Partnerships at Atome, a leading BNPL provider. Jeremy discusses what BNPL is, and how the rise of BNPL will revolutionize the industry as well as consumers’ purchasing behavior.

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It is no secret that digital technologies have shaken up the entire retail industry since the pandemic, and retailers have had to scramble to adapt to these changing trends. In this episode of The Future Of Retail Asia Podcast, we invited Keith Chen, General Manager of Fave Singapore (and undoubtedly an expert on the topic of digital!) on the show to talk about the technologies that have penetrated the retail ecosystem. Keith shares his knowledge and experience of both running an offline business and also understanding retail O2O strategies and shares how merchants can rightly leverage on them to achieve sustainable growth in the new normal.

Download our whitepaper at Aimazing Whitepaper 2022

Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co

Find us on LinkedIn at Aimazing

Follow Jun, our host, and CEO, for deeper insights into the industry at Jun Ting

This week, we have a very special guest on The Future Of Retail Asia Podcast, and he is none other than Chris Fong, CEO of M2Cash, and a partner of Aimazing in the Philippines! Chris brings incredible insights from his rich experience working with multiple huge malls and retailers in the Philippines. In this episode, Chris expounds on the ways that consumer expectations have shifted as a result of Covid, and how malls and retailers can remain competitive and stay atop these expectations. Chris also brings in specific use cases and case studies that have seen massive success in the Philippines market, using them as an exemplar of how technology can truly supercharge a mall or retailer’s promotional strategies.

Aimazing is the trusted platform for retail analytics that enables mall management, brands, and retail businesses to complete the elusive retail data map for superior business insights.

Download our whitepaper at Aimazing Whitepaper 2022

Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co

Find us on LinkedIn at Aimazing

Follow Jun, our host, and CEO, for deeper insights into the industry at Jun Ting

In this episode of The Future Of Retail Asia Podcast, we are joined by Helen Lam,  Global Lead of Urbanisation Practice & Head of Innovation (Asia) at Lendlease, bringing her unique perspective from her wealth of experience managing retail developments in both Singapore and Australia. This episode with Helen goes deep into the discussions of how the retail future will look like, marrying the physical and digital space to create the most delightful customer experience for shoppers, and how retailers can leverage on the technologies available to enable this.  

Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. 

Download our whitepaper at aimazing.co

Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co

Find us on LinkedIn at Aimazing

Follow Jun, our host and CEO, for deeper insights into the industry at Jun Ting

As we step into 2022, we look back at our past episodes and draw out the nuggets of insights from our esteemed guests, compiling them into one special summary episode. This collection features the most memorable quotes from these guests, which combined offer a picture of the retail landscape in 2021 as a whole, as well as emerging retail trends to watch in 2022.

Download our whitepaper at aimazing.co
Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co
Find us on LinkedIn at Aimazing
Follow Jun, our host and CEO, for deeper insights into the industry at Jun Ting

April Koh, Director of TPM Outdoor and Managing Director of The Perfect Media Group, joins Jun and Imran on this episode of The Future of Retail Asia. She brings a different perspective to the retail industry, as a vendor outside the immediate physical marketplace. She shares how retailers and mall management teams can intercept the customers at the final stages, or last mile of the shopping journey, and brings about the opportunity that everybody in the mall, both the merchants and the mall management, can find a way to retain the customers in the mall, although they have a specific purpose in mind going there. She also touches on viral campaigns surrounding malls and what sort of data would help marketers in the retail industry better target their audiences.

Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. 

Download our whitepaper at aimazing.co
Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co
Find us on LinkedIn at Aimazing
Follow Jun, our host and CEO, for deeper insights into the industry at Jun Ting

In this episode of The Future of Retail Asia, Ethan Hsu, Head of Retail at Knight Frank Singapore, joins Jun and Imran in the studio to talk about some of the intricate details of making a mall future ready. With his experience in retail, property and even academics, Ethan shares that types of data that mall management teams and retailers should be looking at to not just attract customers to them, but also to grow the brand loyalty. 

Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. 

Download our whitepaper at aimazing.co

Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co

Find us on LinkedIn at Aimazing

Follow Jun, our host and CEO, for deeper insights into the industry at Jun Ting

Hailing from Malaysia, Loo Hoey Theen is the General Manager of Marketing and Business Innovation in Sunway Malls, one of the leading mall operators in Malaysia. In this episode of The Future of Retail Asia Podcast, she shares with Jun and Imran her experience in managing 7 physical malls and what they term their recently opened 8th mall, Sunway eMall. She discusses the reopening of malls in the country, steps taken to ensure people come back to the mall, with a focus on both safety concerns and phygital experiences. 

Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. 

Download our whitepaper at aimazing.co

Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co

Find us on LinkedIn at Aimazing

Follow Jun, our host and CEO, for deeper insights into the industry at Jun Ting

Siti Fairuz Mahfud is the Head of Digital Transformation Office at the Singapore Malay Chamber of Commerce and Industry (SMCCI). She shares with Jun and Imran on The Future of Retail Asia Podcast about her experiences with helping merchants and businesses going digital. She also touched on some of the campaigns she carried out with merchants in the Kampong Glam area, namely the Go Makan at Kampong Glam campaign and the recent Ramadan Online Bazaar. Jun, Imran, and Fai also bounced ideas surrounding how a digital precinct might look and what the Chamber might need to enable that.

Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. 

Download our whitepaper at aimazing.co

Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co

Find us on LinkedIn at Aimazing

Follow Jun, our host and CEO, for deeper insights into the industry at Jun Ting

In this episode of The Future of Retail Asia Podcast, Madalene See shares her insights with Jun and Imran, tapping on her nearly 20 years of experience working with retailers in the malls. She has worked with brands such as Adidas, Nokia, Motorola, HP, and most recently Bose. In this episode, she discusses the importance of sharing data insights between retailers and mall management to have better, customised campaigns with the consumer as the focus. This will eventually lead to better ROI for both retailers and malls, with consumers getting a better experience as well.

Aimazing is the trusted platform for retail analytics that enables mall management, brands and retail businesses to complete the elusive retail data map for superior business insights. 

Download our whitepaper at aimazing.co

Schedule a demo with us and see how you can unlock the full potential of your retail data at aimazing.co

Find us on LinkedIn at Aimazing

Follow Jun, our host and CEO, for deeper insights into the industry at Jun Ting