Today’s episode of The Retail Tea Break Podcast is sponsored by Salesforce, who bring companies and customers together. I’m joined by an incredibly experienced businessman, who’s company provides the backbone to the retail industry. Niall Rock is Managing Director of Storage Systems Limited, one of Ireland’s largest commercial fit out companies. Founded in 1979, the business has grown to be the leading provider of storage solutions that make the maximum use of space. 

Over the years, Niall has met the customer at every touchpoint from design through to implementation and he firmly believes in customer centricity. He describes how storage solutions are normally an afterthought for retailers and brands and how he can guide them to solutions that ensure retail staff are more customer facing, which leads to a greater ROI and increase in sales. This is a fascinating episode, so grab your cup of tea, sit back and listen in!

Topics: 

• Bringing the stock room to the shop floor 
• Solutions that enhance the customer experience
• The explosion of ecommerce and click and collect. 
•  Inefficient stock rooms- top tips for saving time and delivering a return on investment.

For more information visit: https://www.storagesystems.ie/commercial/

Transcription and show notes available at: https://theretailadvisor.ie/