This episode is led by Solution Architect, Gary Blower. Gary is highly knowledgeable on Atlassian products and software as a whole and in this recording he covers all there is to know about Jira Service Management — the new and improved version of Jira Service Desk.

The Future of Service Management — Jira Service Management covers:

• The evolution of the application.
• New and enhanced features, such as asset management and alert handling with an on-call rota.
• Benefits to ITSM and DevOps teams.
• What to expect in 2021.