The travel industry is experiencing unprecedented disruption. What does the current situation teach us about how complex networks respond to unexpected challenges? In the second episode of this two-part series, David Womack, Cognizant’s Head of Experience Strategy, talks to members of KLM Mainport and TU Delft Hyperloop about building resilient networks. We specifically discuss the future of multi-modal transportation and how industry giants, like KLM and innovators such as Hyperloop are finding common ground through enabling a seamless travel experience.