How can businesses create exceptional customer experiences while driving growth in an AI-driven world? Ben Wiener, Global Head of Cognizant Moment, shares how his team helps clients transform their digital strategies to attract, engage, and retain customers.

In this episode, Ben discusses how Cognizant Moment partners with businesses to unlock new revenue streams, enhance customer loyalty, and reimagine growth strategies. We take a look at Cognizant Moment’s approach, including personalized marketing, seamless commerce, and AI-driven innovations. Ben highlights groundbreaking projects, such as a Gen AI-powered marketing tool developed for Google, and explores the importance of blending design thinking with technology expertise. From transforming industries like retail, healthcare, and banking to preparing for the next generation of user experiences, Ben provides a compelling vision of the future of customer experience.
Key Discussion Points:

• How Cognizant Moment drives top-line growth through AI, design, and digital platforms.
• Real-world examples, including an AI-powered marketing solution for Google.
• The evolving role of design, empathy, and liberal arts in technology transformation.
• Industry challenges and opportunities in retail, banking, healthcare, and more.
• Why conversational and AR-driven interfaces are the next frontier of user experience.

Can a skilling program address workforce disruptions caused by the rapid advancements of AI?

According to Tobi Young, SVP for Legal and Chief Corporate Affairs Officer at Cognizant, the answer is "Yes." In this episode of Stay Cognizant, Tobi talks about Synapse, Cognizant's ambitious initiative to upskill 1 million people over three years. Through community-centered skilling programs, partnerships with NGOs, and client-oriented solutions, Cognizant is supporting continuous learning and workforce readiness.

In this episode:

• The vision behind Synapse and how it’s equipping communities with essential skills for the AI-driven future.
• How Cognizant is using partnerships to expand opportunities worldwide.
• Advice for organizations looking to launch initiatives that close skills gaps and foster community impact.

Tune in to the latest episode of Powering Product Innovation as Nimish Shrivastava, Senior Director of Product Management for Qualcomm, joins Cognizant’s Deb Eastman, VP & head of Platforms and SaaS, for a lively discussion about Qualcomm's Car-to-Cloud platform.

Take a deep dive into product development’s role in transforming Microsoft into an AI-led, experience-centric organization. Nathalie D’Hers, corporate vice president of Microsoft Digital, takes a deep dive into Microsoft’s evolution to an AI-led, experience-centric organization.

Join us for part 2 of our series highlighting outstanding female leaders among Cognizant's manufacturing clients. In this episode, we interview Kelly Aronson, Chief Digital Officer at Andersen Corporation. Kelly is life-long technologist, time guru, and producer of executive leadership content. Hear her unique path to manufacturing, her thoughts on how "values in action" can shape a career, and the issues she feels the next generation of manufacturers will solve.

Cognizant’s team of customer experience experts sit down to explore the findings of the recently published Forrester Consulting study, “Enable Intelligent Orchestration to Drive Differentiation and Growth,” commissioned by Cognizant. The study underscores how intelligent orchestration – a powerful strategy that leverages technology, data and AI – can revolutionize customer experience delivery. Navigating evolving customer expectations, organizational demands and challenging markets all pose a threat for major corporations looking to implement large scale transformations. Cognizant’s experts weigh in on how organizations can address these challenges, build a robust CX strategy and leverage intelligent orchestration to optimize their delivery and accelerate their growth. Read the full study here: cognizant.com/intelligentorchestration.

Cognizant’s team of customer experience experts sit down to explore the findings of the recently published Forrester Consulting study, “Enable Intelligent Orchestration to Drive Differentiation and Growth,” commissioned by Cognizant. The study underscores how intelligent orchestration – a powerful strategy that leverages technology, data and AI – can revolutionize customer experience delivery. Navigating evolving customer expectations, organizational demands and challenging markets all pose a threat for major corporations looking to implement large scale transformations. Cognizant’s experts weigh in on how organizations can address these challenges, build a robust CX strategy and leverage intelligent orchestration to optimize their delivery and accelerate their growth. Read the full study here: cognizant.com/intelligentorchestration.

Cognizant’s team of customer experience experts sit down to explore the findings of the recently published Forrester Consulting study, “Enable Intelligent Orchestration to Drive Differentiation and Growth,” commissioned by Cognizant. The study underscores how intelligent orchestration – a powerful strategy that leverages technology, data and AI – can revolutionize customer experience delivery. Navigating evolving customer expectations, organizational demands and challenging markets all pose a threat for major corporations looking to implement large scale transformations. Cognizant’s experts weigh in on how organizations can address these challenges, build a robust CX strategy and leverage intelligent orchestration to optimize their delivery and accelerate their growth. Read the full study here: cognizant.com/intelligentorchestration.

Learn how cloud, AI, and automation are elevating the innovation game. Prasad Sankaran, EVP, Software and Platform Engineering, discusses the importance of software product engineering in today's business environment.

Explore what happens to the product lifecycle when gen AI is brought into the workflow. Naveen Sharma, SVP & Global Practice Head of AI & Analytics at Cognizant discusses the transformative power of AI in the business world.