Cognizant Podcasts

Cognizant Podcasts

By CognizantTechnology
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Cognizant Podcasts episodes

  • Charting the course: Navigating the Complexities of CX Transformation
    Cognizant’s team of customer experience experts sit down to explore the findings of the recently published Forrester Consulting study, “Enable Intelligent Orchestration to Drive Differentiation and Growth,” commissioned by Cognizant. The study underscores how intelligent orchestration – a powerful strategy that leverages technology, data and AI – can revolutionize customer experience delivery. Navigating evolving customer expectations, organizational demands and challenging markets all pose a threat for major corporations looking to implement large scale transformations. Cognizant’s experts weigh in on how organizations can address these challenges, build a robust CX strategy and leverage intelligent orchestration to optimize their delivery and accelerate their growth. Read the full study here: cognizant.com/intelligentorchestration.
    14 min
  • Understanding the Foundation of Intelligent Orchestration & Gains of Building a Robust CX Strategy
    Cognizant’s team of customer experience experts sit down to explore the findings of the recently published Forrester Consulting study, “Enable Intelligent Orchestration to Drive Differentiation and Growth,” commissioned by Cognizant. The study underscores how intelligent orchestration – a powerful strategy that leverages technology, data and AI – can revolutionize customer experience delivery. Navigating evolving customer expectations, organizational demands and challenging markets all pose a threat for major corporations looking to implement large scale transformations. Cognizant’s experts weigh in on how organizations can address these challenges, build a robust CX strategy and leverage intelligent orchestration to optimize their delivery and accelerate their growth. Read the full study here: cognizant.com/intelligentorchestration.
    14 min
  • Recognizing Outstanding Female Leaders in Manufacturing – Part 1
    This podcast is the first in a 3-part series highlighting outstanding female leaders among Cognizant's manufacturing clients. In this episode, we interview Audrey Sherman of 3M. Audrey has an inspiring multi-decade career in which 150+ patents have been granted to her name. In the interview, she shares her unique path to manufacturing, her thoughts on the role of diversity in manufacturing, and the issues she feels the next generation of manufacturers will solve.
    27 min
  • The creator economy - unleashing brand potential through authentic partnerships
    The Creator Economy is changing the way brands and consumers interact, forging new avenues for more authentic and impactful partnerships. In the second installment of this series, we delve deeper into the perspective of creators and what they're looking for when collaborating with brands. Jenna is excited to welcome special guest Casey Bennett, a CrossFit expert, fitness coach, and brand ambassador. Casey's transition from an intern to a personal trainer, and now to a successful content creator, provides an inspiring and insightful narrative. She's committed to empowering people to become healthier, happier versions of themselves, both face-to-face and digitally. Casey emphasizes the importance of authenticity, relatability, and sustainability in her work. Adhering to a mantra of "creating content that seeks to educate and be relatable," her unique viewpoint offers valuable insights for brands on effective collaboration and partnership with creators.
    16 min
  • Next in retail: a deep-dive into Generative AI (part 2)
    Join us in this insightful episode as our host David Fearne, Cognizant’s Global Director for Generative AI, converses with Emily Fridman, a strategy and design maven known for her contributions to top brands like Coca-Cola, Walt Disney, Lululemon, and others. Together, they'll dive into the realm of generative AI and its transformative impact on the retail industry. Expect an in-depth exploration of AI's potential to revolutionize retail, from creating personalized experiences to fueling sustainable practices. Whether you're an AI enthusiast, retail professional, or a keen learner, this conversation is packed with enlightening perspectives.
    13 min
  • Next in retail: a deep-dive into Generative AI (part 1)
    Join us in this insightful episode as our host David Fearne, Cognizant’s Global Director for Generative AI, converses with Emily Fridman, a strategy and design maven known for her contributions to top brands like Coca-Cola, Walt Disney, Lululemon, and others. Together, they'll dive into the realm of generative AI and its transformative impact on the retail industry. Expect an in-depth exploration of AI's potential to revolutionize retail, from creating personalized experiences to fueling sustainable practices. Whether you're an AI enthusiast, retail professional, or a keen learner, this conversation is packed with enlightening perspectives.
    13 min
  • The often-missing link in the sustainability equation
    Most companies fail to recognize the importance of building a solid data foundation to understand their impact on environmental issues and manage them effectively. Companies must augment their sustainability strategy with a data strategy to reduce overhead costs. In this episode, we explore how brands can leverage technology to operationalize sustainability goals and develop a sustainable business model. Delve deeper into the world of sustainable business practices with Dana Vannen Anderson, Industry Plus North America Advisory Services Practice Lead at Cognizant, and learn how companies can make a positive impact on the environment while achieving long-term success.
    15 min

About Cognizant Podcasts

From the publisher's feed

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world.…

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