The right team can take your business further than you ever imagined.

In this episode of Garage Door Heroes, Robb Leishman sits down with his good friend Jody Underhill, founder of Talent on Tap and one of the most respected voices in home service recruiting and marketing. With a career that started on the floor of a power company warehouse and grew to executive leadership before launching multiple agencies, Jody has spent the last four years helping over 400 companies successfully place more than 6,000 hires.

Jody shares how recruiting is really just marketing for employees, why culture is more than words on a wall, and how branding, reputation, pay, and values all play into attracting the right people. You’ll hear how to avoid “staph infections” on your team, the role of reviews in hiring and growth, and why core values like “give a shift” can transform a company from the inside out.

What you’ll learn in this episode:

• Why recruiting is marketing, not just job postings

• How branding and reputation drive not only customers, but also new hires

• Why culture is how employees feel on Sunday night before Monday morning

• How to make your company the “best known” choice in your market

• Four criteria every company must nail to attract top talent

• How to use reviews and customer experience to build a reputation that lasts

• The EOS (Entrepreneurial Operating System) framework and why it works

Click here to schedule a Leadflow Acceleration Session with Robb: https://go.legit5.com/schedule

If this episode helps you, hit subscribe and share it with another garage door hero. Keep growing, keep leading, and keep winning.

America’s Service Sales Coach and creator of Service MVP. Joe opens up about his journey from struggling contractor to trusted mentor, and shares how garage door pros can thrive in any market with the right mindset, pricing, and process. You will hear real stories, simple frameworks, and a first look at Joe’s AI option builder that helps techs create premium, mid-range, and economy menus in seconds.

What you will learn:

• How to win in any economy by refusing to participate in negativity

• The Pure Motive Service approach that builds trust and bigger tickets

• Tiered pricing that turns “just a tune up” into long term solutions

• How to diagnose the whole system and present options that customers love

• Ways AI can speed up options, improve consistency, and boost close rate

• The leadership mindset that keeps your team focused on value and service

If this episode helps you, hit subscribe and share it with another garage door hero. Keep growing, keep leading, and keep winning.

Schedule a Leadflow Acceleration Session with Robb: https://go.legit5.com/schedule

Success in this industry starts with people. Stay with us to the end and unlock a gift that can give your business a real boost.

In this episode of Garage Door Heroes, host Robb Leishman sits down with Alisa Imperial-Lindsey, a powerhouse leader in the garage door world who has played pivotal roles at A1 Garage Door, Garage Door Freedom, and beyond. From her beginnings in hospitality and tribal casinos to building world-class training programs, guiding acquisitions, and mentoring shop owners, Alisa’s story is packed with lessons on leadership, culture, and collaboration.

She shares why relationships are the real currency of business, how shop tours and knowledge-sharing can elevate the entire industry, and why she believes in challenging people to dream bigger than they thought possible. You’ll also hear about the growth of Garage Door Freedom, the importance of professionalizing the trades, and how events like Vertical Track are reshaping the future for independently owned companies.

What you’ll learn in this episode:

✅ Why culture and leadership are the backbone of lasting success

✅ How shop tours and collaboration can transform your business

✅ The role of training in building careers, not just jobs

✅ Why professionalizing the industry benefits every dealer

✅ The importance of community, accountability, and continuous learning

Click here to schedule a Leadflow Acceleration Session with Robb: https://go.legit5.com/schedule

If this episode helps you, hit subscribe and share it with another garage door hero. Keep growing, keep leading, and keep winning.

In this episode of Garage Door Heroes, Robb Leishman sits down with Matt Kuehlhorn, the founder of Cooler Garage Doors, to talk about resilience, focus, and what it takes to build a thriving business from the ground up.

Matt’s story is one of grit and determination—he went bankrupt, started over with painting jobs, and eventually grew Cooler into a trusted garage door brand. From navigating tiny mountain markets to leading in larger hubs, Matt shares how he used smart branding, intentional marketing, and relentless focus to turn challenges into opportunities.

In this episode, you’ll discover:

• How Matt rebuilt after bankruptcy and turned a small-town startup into a growth-driven company

• Why focusing on residential service and repair is the key to long-term profitability

• The power of branding and marketing—tailoring your message for TV, social media, and community trust

• How to overcome “shiny object syndrome” and double down on what truly works

• Matt’s mindset strategies: daily visualization, intentional habits, and crafting a life beyond business

• Practical advice for defining your sales process so you can stand out, build trust, and charge premium prices
  

Matt also dives into his Cooler Lifestyle Podcast—where he highlights health, community, and stories that go beyond garage doors—showing how business success can ripple out into every part of life.

If you’re ready to be inspired and pick up strategies you can apply right away, this is the episode you won’t want to miss.

In this episode of Garage Door Heroes, Robb Leishman sits down with the one and only Tommy Mello for a real, down-to-earth conversation about business, leadership, and the future of home services.

Tommy shares stories from his early days of struggle, the lessons that shaped him, and how he built a culture where people want to work and grow. He opens up about why giving customers choices builds trust, why profit matters more than revenue, and how investing in people creates unstoppable teams.

In this episode, you’ll discover:

• Why presenting options, not ultimatums, creates happier customers

• How to build a winning culture that attracts and keeps great people

• The role of training and systems in scaling a business the right way

• How embracing technology (and avoiding shiny distractions) keeps you ahead

• Why asking for help and learning from others is a strength, not a weakness

• And the mindset shift that turns competition into collaboration

If you’re looking for fresh perspective, honest wisdom, and a boost of motivation, this is the episode for you. Tune in, take notes, and get inspired to lead with purpose.

In this episode of Garage Door Heroes, Robb Leishman sits down with the legendary Roy Bardowell, a true scholar of the garage door industry with over 50 years of hands-on experience. From his start as an 11-year-old assembling opener parts to becoming one of the industry’s most trusted voices, Roy’s journey is nothing short of inspiring.

He shares incredible stories of building companies from the ground up, navigating international markets, and mastering every part of the trade—from springs and tracks to full commercial systems. But beyond the technical, Roy opens up about the importance of tech support, safety standards, and continuous learning as cornerstones of long-term success.

In this episode, you’ll discover:

• How Roy helped expand U.S. garage door operations into Canada

• Why tech support can make or break a product, no matter how good it is

• The evolution of UL 325 safety standards and what they mean for installers

• Lessons on resilience—from surviving lightning strikes to overcoming a life-changing stroke

• How writing and mentoring have allowed Roy to continue giving back to the industry
  

Roy’s story is a mix of grit, technical brilliance, and personal resilience. Whether you’re new to the industry or a seasoned pro, this conversation will leave you with knowledge, perspective, and motivation to keep learning and leading.

Episode 17: Five-Star Reputation Tools and Strategies with Mandeep Bhalla

Today’s episode of the Garage Door Heroes Podcast features industry leader and longtime friend of the show, Mandeep Bhalla. Host Robb Leishman sits down with Mandeep to dive into a powerful topic for 2025: How contractors can build a five-star reputation that drives real leads.

In this episode, you’ll discover:

• Why online reputation is the most powerful referral system today

• How to collect and showcase reviews that actually generate new business

• The rising importance of video reviews and why Google is prioritizing them

• Practical strategies you can use right now to stay ahead of your competition
  

Mandeep also shares his inspiring journey of growing up in the trades and introduces his new tool, Grow Reviews, which is changing the way contractors capture trust online through text and video reviews.

This episode is packed with insights for garage door dealers, contractors, and home service pros who want to win more customers without overspending on ads.

In this inspiring episode, Robb Leishman sits down with industry veteran and longtime friend Mike Batoff—Chief Operations Officer at Howell Door in West Chester, PA—to talk shop, strategy, and what it really takes to thrive in the garage door industry.

Mike’s story is a masterclass in hustle, heart, and high standards. From getting dropped off at service calls by his mom at age 13 to closing high-profit commercial contracts as a seasoned leader, his journey is packed with insight for both new and experienced garage door dealers.

You’ll hear:

• How Mike launched his first business before he had a driver’s license

• The power of listening to customers—and building trust from minute one

• What happened when a major phone number disappeared after a business acquisition

• Why Howell Door teamed up with Legit5—and how they’re winning, even without the original phone line

• Tips on delivering consistent, relationship-first service that turns one-time callers into loyal brand advocates

Mike and Robb also explore the deeper side of the business:
What happens when things go wrong? How do you recover from mistakes? And how do you turn setbacks into defining moments for growth?

Plus, you’ll hear the story of how a single sales call became a high-ticket win—not through pressure tactics, but by building trust, listening carefully, and delivering exactly what the customer wanted (even helping bring her trash cans in!).

This episode is a real look at what it means to be a Garage Door Hero—the grit, the growth, the wins, and the heart that makes this industry more than just about doors.

Whether you're in year one or year twenty, this is one you don’t want to miss.

🎙️ Garage Door Heroes Podcast – Episode: From Struggle to Scale with Nathan Woodard

In this episode, Robb Leishman sits down with Nathan Woodard—owner of Pro Garage Doors in Northern California—for a raw, inspiring look at what it takes to build and rebuild in the garage door industry.

Nathan opens up about how he got started in the trade, from college summers working with his uncle to launching and selling his first business in Colorado, and eventually founding Pro Garage Doors in a completely new market. He shares the story of how brain surgery led to a new approach in business—one focused on systems, scale, and sustainability.

We dive into what it’s like to start over in a town where no one knows your name, how to gain traction without referrals, and the importance of Google presence, community involvement, and online marketing.

Nathan and Robb also discuss:

• The painful reality of laying off team members during slow seasons

• How Pro Garage Doors went from three down months to record-breaking sales

• What it takes to turn a $49 tune-up into a multi-thousand-dollar service ticket—ethically

• The role of weekly training, lead generation, and ongoing optimization

• The marketing strategies (like Nextdoor and GBP) that helped fuel growth

• How their partnership turned into friendship—and why that matters in business

Plus, Nathan shares how he took his company from 1% profit in 2023 to a projected 12–13% net net in 2025—all while growing revenue by 75% year over year.

If you're a garage door business owner—or any home service entrepreneur—this episode is packed with real talk, practical tips, and the kind of honest insights you don’t hear every day.

Don’t miss it.

Join Robb Leishman, owner of Legit5 Garage Door Marketing, in this insightful episode of the Garage Door Heroes Podcast as he unveils the ultimate 2025 Garage Door Digital Marketing Plan! 💡

In this episode, Robb will walk you through essential topics that will drive your garage door business forward in the new year, including:

As the owner of Legit5 Garage Door Marketing, Robb knows that the garage door industry has unique digital marketing challenges—from Google Advanced Verification to driving sales. His focus is on not just generating leads, but also helping garage door companies build lasting local authority.

This episode is packed with valuable insights to help you elevate your marketing game in 2025. Tune in now to get ahead of the competition and start planning for success! 🚀

Stay tuned and don’t forget to subscribe for more expert tips on growing your garage door business! 🎙️