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The Unbreakable Profession Session 7:

Ensuring Quality Service

In this exclusive interview with Wendy Myers, she discusses ways your team can land, serve, and retain quality clients. Wendy is the leading expert in the veterinary field on customer service; if you implement even just a few of her tips, you’ll see a difference almost immediately. 

Speaker:

Wendy Myers - Communication Solutions for Veterinarians

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The Unbreakable Profession Session 5:

Improving Communications With Clients and Staff

Communication with clients and staff can be a challenge. We’ve compiled tips to improve communication without compromising the client relationship. 

Speakers:

• Dr. Adam Christman - DVM360
• Harley Orion - GeniusVets
• Dr. Michele Drake - The Drake Center for Veterinary Care
• Terry O'Neil - Katz, Sapper & Miller

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The Unbreakable Profession Session 4:

The Adoption of Telehealth

As veterinarians are trying to be accessible to clients, they are also trying to keep the veterinary standard of quality medicine. Listen to how Mark Cushing and Dr. Heather Loenser approach this admittedly hot topic.

Speakers:

• Mark Cushing - Animal Policy Group
• Dr. Heather Loenser - AAHA

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The Unbreakable Profession Session 3:

Hiring, Training, & Retention in Veterinary Practices Today

Employees of veterinary practices who are struggling to hire and retain skilled staff—know you are not alone. Hiring, training, and retention are an uphill battle for many in this field. Learn how industry leaders have coached practices to overcome this challenge and what you can do to hire, retain, and strengthen to your team’s advantage.

Speakers:

• Dr. John Tait - John Tait Veterinary Consulting
• Dr. Peter Weinstein - SCVMA
• Mark Cushing - Animal Policy Group
• Dr. Dana Varble - NAVC
• Dr. Adam Christman - DVM360
• Dr. Anthony Pease - Viticus Group
• Harley Orion - GeniusVets
• Dr. Michele Drake - The Drake Center for Veterinary Care
• Wendy Myers - Communication Solutions for Veterinarians
• Dr. Heather Loenser - AAHA

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The Unbreakable Profession Session 2:

The Impacts of COVID on Veterinary Practices and Tips to Regain Efficiency

Veterinary practices are adjusting to all the changes in 2020; here are tips that have been tested and are proven to work for successful busy practices. Don’t miss Dr. Adam Christmans’s and Dr. Michele Drake’s tips on regaining efficiency. 

Speakers:

• Dr. Peter Weinstein - SCVMA
• Dr. Adam Christman - DVM360
• Terry O'Neil - Katz, Sapper & Miller
• Dr. Michele Drake - The Drake Center for Veterinary Care
• Harley Orion - GeniusVets

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The Unbreakable Profession Session 1:

Industry Leaders Share Secrets to Success

Listen to how 10 of the busiest industry leaders start their day to leverage their organizational skills and maximize their time to help the veterinary community. Take advantage of their tips for success! 

 Speakers:

• Mark Cushing - Animal Policy Group
• Dr. Adam Christman - DVM360
• Dr. Peter Weinstein - SCVMA
• Terry O'Neil - Katz, Sapper & Miller
• Wendy Myers - Communication Solutions for Veterinarians
• Dr.Vana Varble - NAVC
• Dr. Heather Loenser - AAHA
• Andrea Davis - Viticus Group
• Dr. Anthony Pease- Viticus Group
• Dr. John Tait - John Tait Veterinary Consulting

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GeniusVets' last podcast in the inaugural season comes to a climactic end with an interview with Andrea Davis, CEO, and Dr. Anthony Pease, Chief Veterinary Medical Officer, from Viticus Group - formerly known as WVC. Tens of thousands of veterinary professionals attend their annual conference in Las Vegas, featuring the largest exhibit hall West of the Mississippi! The name and dates have changed - join GeniusVets Co-founder and host, David Hall, to find out what else is new. 

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GeniusVets Co-founder and host, David Hall, interviews VSG Inc.'s Chief Operations Officer, Steve Curvey. Steve is leading a team responsible for VSG central services, which supports the successful operation of every one of the individual Veterinary Management Groups. He will discuss the benefits of being a VSG member, the inevitable turmoil the virus has caused, and how to address these challenges. David will find out more about their transitions program, a topic that was also top of mind for previous guest Dr. John Tait. This is information you don't want to miss!

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While most veterinary conferences are virtual these days, NAVC is working on a hybrid version for VMX. Dr. Dana Varble speaks to GeniusVets about what they are doing to make it a first-rate educational experience while keeping everyone safe. Host David Hall will get to the bottom of all the events, publications, certifications, and education changes that are happening at NAVC to help support the veterinary community. He'll also hone in on the NAVC's stance on some current hot topics, such as staffing, compassion fatigue, telehealth, and what NAVC will focus on in these surely challenging next few months. This is information you don't want to miss!

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Mark Cushing has been specializing in animal health and welfare, policy, veterinary educational issues, and accreditation for many years. He also is an author with a new book titled Pet Nation: The Love Affair That Changed America. The book tells the inside story of how our pets have gone from (literally!) sleeping in dog houses to becoming treasured members of the family. Listen as David and Mark talk about his unique perspective on the veterinary industry taken from his time in strategic consulting and government policy work.