Gig workers make up a major share of the U.S. workforce—but many still face volatile income, constant cash-flow pressure, and financial systems that weren’t built for them.

Jay Millard, chief revenue officer at Ualett, joins Mary to discuss what banks and credit unions can learn from “some of the hardest-working people you will ever meet.” They also cover rising gas prices, the strain on gig workers, and where traditional underwriting falls short.

Show notes:

• Ualett

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Chapters
[00:00] Intro + Final episode announcement
[01:07] Meet Jay Millard (Ualett)
[02:00] Gig workers feeling the financial pressure
[03:00] Stress, uncertainty & working more hours
[04:30] How gig workers find income opportunities
[06:00] Why fintech is missing the mark
[07:30] The size of the gig economy
[09:00] Building for underserved workers
[12:00] The reality of gig work today
[14:00] The banking system’s blind spot
[18:00] Rewards, cash flow & new solutions
[33:30] AI, tech, and the future of gig work

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