Marketing majors at business schools are declining and boardrooms are dropping marketing’s seat. Even marketing professionals are failing to effectively market themselves. In this episode, Ron and guests Derik Sutton (CMO, Autobooks) and Mary Anne Keegan (CEO, Etch Advisors) discuss these challenges. They also explore the changing landscape of marketing and the need for a balance between short-term results and long-term attention.

In this episode, Ron Shevlin interviews Nigel Morris, co-founder and managing partner of QED Investors, about the current state of fintech. They discuss JPMorgan Chase CEO Jamie Dimon’s annual shareholder letter, the impact of AI on financial institutions (and what to watch out for), what U.S.-based banks and fintech companies can learn from emerging markets, the underserved small business lending space, and much more.

On this episode, Ron examines how and why consumers are shaking up their banking habits with Liz Wolverton, the executive vice president and head of consumer banking and brand experience at Synovus. Together, they explore how next-gen digital bankers are – get ready – baby boomers and how younger consumers are downgrading their financial institution by moving some of their money elsewhere. Liz calls this trend “silent attrition.” They also explore what people want from a bank account, including features for adult children who are managing their aging parents' money, at a time when banks and credit unions remain in hot pursuit of deposits.

In this episode, Ron Shevlin and Steve Williams discuss some of the hottest findings of the 2024 What's Going On in Banking report. Come for the data. Leave with ideas on successful deposit strategies, faster payment prospects, and other ways to combat growing competitive threats. Also, hear some comments penned from your peers on the thorniest challenges and biggest opportunities they see in the months to come.

Download the full report now!

On this episode, Ron dives into PayPal's groundbreaking announcement to launch its own dollar-pegged cryptocurrency with special guest Todd Baker. Together they examine how PayPal's bold move into crypto could revolutionize payments.Learn why PayPal is betting big on stablecoins becoming the next generation of digital money, discover how decentralized finance may reshape transactions, and find out what risks challengers like PayPal pose to traditional banks and payment networks.Will privately-issued cryptocurrencies replace your credit card? Can they challenge the dominance of Visa and Mastercard? What could this mean for the future of how we pay?Tune in to hear insights on PayPal's crypto play, the coming payments revolution, and what it all might mean for your wallet.Subscribe to What's Going On In Banking for the latest in banking, fintech, and more!

The Credit Card Competition Act of 2023 aims to shake up the payments industry, but would its intended consequences actually happen? Let's dive into the proposed legislation that would let merchants route transactions through networks beyond just Visa and Mastercard.On this episode, Ron talks with Michele Alt (Co-Founder of the Klaros Group and former OCC Official), to explore whether this act would truly increase competition and lower costs for consumers and merchants alike. Or might it have unintended consequences that could negatively impact smaller banks, enable fraud, reduce tax revenue, and more?Get the insider take as we debate the merits and potential pitfalls of this bid to transform the credit card processing business. The hosts draw on decades of combined experience to pick apart the proposal and foresee its ripple effects.Whether you're a policy wonk or just pay with plastic, this episode breaks down the ambitious Credit Card Competition Act from every angle. Tune in to help shape your own informed opinion.Subscribe to What's Going On In Banking for the latest in Fintech, financial services, and everything banking!

On this episode, Ron Shevlin sits down with fintech analyst Alex Johnson to deep dive on why fintechs like Chime and Square captured nearly half of all new checking accounts in 2023. They explore the generational shifts towards fintech, whether niche players will survive, and if rate hikes can win back younger consumers. Unpacking the future of the checking account, they analyze the challenges digital upstarts face to retain and expand customer relationships over time. Get the data-driven insights on the tectonic shifts in consumer finance reshaping banking.Subscribe to What's Going On In Banking and stay informed on the latest in fintech and banking breaking news.

On today's episode, Ron and Peter Davey discuss the upcoming FedNow real-time payment service, its impact on banks and credit unions, and the technology behind it. Tune in for an insightful chat on how FedNow and RTP will transform the banking industry, promoting resilience, efficiency, and customer focus.

On this episode, Ron talks with Barb MacLean, SVP and Head of Technology Operations and Implementation at Coastal Bank. They discuss a recent report from the US Department of Treasury regarding cloud adoption in the financial services industry. The report criticizes the big tech providers Google, Amazon, and Microsoft for their lack of information sharing, user-unfriendly tools, and vulnerability to operational incidents. It also raises concerns about the concentration of power in the hands of the three major players, which could expose many financial services clients to physical or cyber risks.

On this episode, Ron talks with Chris Nichols, Director of Capital Markets at SouthState Bank, about how banks and financial institutions can adapt to the growing utilization of ChatGPT and AI in the industry.