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In this episode we team up with Arrested DevOps to talk about our experiences working for vendors and being on the customer side of the table. We discuss how modern software sales have changed, especially with the advent of open source, and how vendors are being challenged to provide credible help not just steak dinners & golf games.
This was a special co-production with Arrested DevOps. Don’t forget to subscribe to their Enterprise DevOps podcast on iTunes or via RSS!
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Show notes:
Matt Stratton is a solutions architect at Chef, where he demonstrates how Chef’s automation platform provides speed and flexibility to clients’ infrastructure. He is devoted to concepts like Continuous Delivery and Infrastructure as Code, and his license plate actually says “DevOps”. He lives in Chicago and has an unhealthy obsession with Doctor Who, Firefly, and Game of Thrones. And whiskey.
Adding his bio late enough for it to be a cutout stuffed in the playbill, Trevor Hess is a Software Consultant at 10th Magnitude. Usually writing .NET applications on Azure, he always appreciates new challenges. Between exceedingly nerdy anecdotes and useless facts lay some opinions and thoughts about how we build software and teams. Trevor has been seen previously in such shows as “The Fantasticks” and “Joseph And the Amazing Technicolor Computer Screen”.
Bridget Kromhout is a Principal Technologist for Cloud Foundry at Pivotal. Her CS degree emphasis was in theory, but she now deals with the concrete (if ‘cloud’ can be considered tangible). After years in site reliability operations (most recently at DramaFever), she traded in oncall for more travel. A frequent speaker at tech conferences, she helps organize the AWS and devops meetups at home in Minneapolis, serves on the program committee for Velocity, and acts as a global core organizer for devopsdays. She podcasts at Arrested DevOps, occasionally blogs at bridgetkromhout.com, and is active in a Twitterverse near you.
How does IBM manage to run web sites for some the World’s largest sporting and television events? With the practices of DevOps of course! In this episode, Ross and Michael talk to Brian O’Connell of IBM.
Brian tells us of his journey to DevOps practices through stumbling onto the ideas of Chef and Infrastructure as Code. We talk about the cultural shift required when it comes to who owns delivery of changes and ownership of those changes. Brian also tells us how they leverage the “build, measure, learn” product development loop.
The sites Brian and team help run are some of the more high profile, and highly visited sites in the world. Brian talks about the challenges when trying to introduce DevOps to such high profile sites, and mistakes that were made along the way. We also talk about some of the tooling Brian and team use, and how they effectively deploy enterprise software packages.
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Show notes:
Brian O’Connell – Twitter – LinkedIn
Brian O’Connell is a Senior Technical Staff Member at IBM that leads a team focused on DevOps, predictive analytics, big data, and cloud technologies.
Brian joined IBM in 2001, starting as a software engineer. He built many software systems to support the continuous availability and events infrastructure. His expertise includes architecting and developing scalable server applications, concurrency, advanced visualizations, and big data.
From 2007 until 2011 Brian was the lead infrastructure technology advocate and designer for the World Wide Sponsorship Marketing (WWSM) client. His role included strategic technical direction, evaluating technology pilots and the end to end delivery of highly visible web events. In that role, he successfully delivered all IBM sponsorship web sites including The Masters, Wimbledon, Roland Garros (French Open), US Open Tennis, US Open Golf, Australian Open, and The Tony Awards. Brian designed systems to manage the infrastructure and applications used by the client including a focus on defining plans, strategies and architectures for the installation, operation, migration and management of complex information systems.
In this episode we talk to the famous (or infamous) Adrian Cockcroft of Battery Ventures. Adrian is known for his work at Netflix and his work to migrate them to a Cloud first strategy, then before that for his book on Sun performance tuning.
Adrian has been doing a lot of work talking to CIOs of large enterprises and helping them understand where ideas such as DevOps, microservices, Cloud are taking the industry. He allows tells us how he is helping CIOs realize how their IT organizations must transform to adopt these new ideas. This episode is all about how the horses are growing horns to become the unicorns.
(Editor’s note: We are really sorry about the audio on this episode. Adrian was in Portland, Michael was in Amsterdam, and Ross was in Minneapolis. While we could have cut a bunch of the bad audio, the content was so good we didn’t want to drop anything. Apologies.)
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Show Notes
Adrian Cockcroft – LinkedIn – Twitter
Adrian Cockcroft has had a long career working at the leading edge of technology. He’s always been fascinated by what comes next, and he writes and speaks extensively on a range of subjects. At Battery, he advises the firm and its portfolio companies about technology issues and also assists with deal sourcing and due diligence.
Before joining Battery, Adrian helped lead Netflix’s migration to a large scale, highly available public-cloud architecture and the open sourcing of the cloud-native NetflixOSS platform. Prior to that at Netflix he managed a team working on personalization algorithms and service-oriented refactoring.
Adrian was a founding member of eBay Research Labs, developing advanced mobile applications and even building his own homebrew phone, years before iPhone and Android launched. As a distinguished engineer at Sun Microsystems he wrote the best-selling “Sun Performance and Tuning” book and was chief architect for High Performance Technical Computing.
We are back with a great episode. Ross and I talk to Courtney Kissler and Jason Josephy about Nordstrom’s Continuous Improvements practices. We touch on ideas such as DevOps and Mainframes, Lean principles, the envelope game, and incremental vs disruptive change.
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Links from the show:
Guest Info:
Courtney Kissler – @ladyhock – Courtney has been with Nordstrom since 2002, when she joined the company as a security engineer. By 2004, she had moved into a leadership role supporting the direct operations team, and went on to additional leadership positions in infrastructure/operations, supporting the integration competency center, corporate center delivery teams, and e-commerce program management. In 2012, Courtney assumed her current role supporting program management, delivery, and support for the store and digital technology teams, and continuous improvement program. Courtney graduated with a B.S. in Computer Information Systems from Eastern Washington University. Post graduation, Courtney worked for two startup companies, CyberSafe and WorldStream Communications, in helpdesk, sysadmin, and networking positions.
Jason Josephy – @jjosephy – I have been working in software for the last 18 years. While still attending the University of Washington, where I was studying Computer Science, I started doing web development building web pages and light weight ASP applications. right after college I joined Microsoft where I stayed for 16 years. While there I was exposed to many different Software Engineering Methodologies, primarily agile, and worked on a number of Products and Services from Web to Desktop and built a broad base of experience across stacks. In 2005, I began my evolution with agile, receiving my certification as a Scrum Master and went on to run and facilitate a number of agile Teams. My passions are in Services and Distributed Systems as well as Mathematics.
I have lived in the Pacific Northwest my entire life, growing up in Idaho and moving to Seattle in 1993 where I have been ever since. I love the outdoors and really enjoy skiing and fly fishing. Most of my time these days is spent with my two young boys Aven and Micah who are 4 and 2 respectively.
It’s been awhile since the last episode, but we are back with a bang! In this episode we talk to Standard Bank, the largest bank in Africa, about the challenges they faced in taking a DevOps approach in their organization.
We recorded this episode at ChefConf 2015 and we were happy to have Jason Walker of Target as our guest host. If you want to find out more about the topics we discussed, check out the links below.
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Guest Info:
Josef Langerman – LinkedIn – Twitter
Information Technology executive with experience across the Airline, Retail and Investment Banking Industries. My focus is on maximizing development throughput and large scale software development using DevOps and Agile approaches. I am also passionate about higher education and IT research. My teaching and research focus is on Project Management and Software Development.
Show Notes:
Jason Walker at ChefConf:
Rachel Chalmers at ChefConf:
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