What happens when a title issue pops up before closing?

Title One Escrow Officer Sandi Shoell joins the GOAT Podcast to talk about why staying calm and communicating early can make all the difference in a real estate transaction.

Sandi shares how she helps agents and clients understand potential title issues before they become closing-day surprises, what happens when an old mortgage is still showing on a property, why buyers are understandably nervous about wiring money, and how even complicated family situations can still make it to the closing table.

CONNECT WITH SANDI

Title One Profile: https://www.title.one/team/sandi-shoell

Instagram: https://www.instagram.com/closingswithsandi/

Email: [email protected]

Phone: 801-748-2646

What can you do before closing day to make the whole transaction go smoother? Taisha Ostler has spent more than 25 years in title and escrow, and she’s seen just about everything. In this episode, Taisha shares how Title One uses ClosingLock to help keep sensitive information secure, what buyers and sellers should have ready before closing, and why communication can make all the difference when unexpected title issues come up.

Connect with Taisha Ostler

Instagram: https://www.instagram.com/closings_with_taisha/
Email: [email protected]
Direct Line: 801-748-2631

Most homeowners panic the moment they see a lien or judgment on a title commitment. In this episode, Escrow Officer Carla Luna-Fender breaks down what these items actually mean, why they appear, and how Realtors can confidently guide clients through them without fear or confusion. Carla shares real examples from the closing table, explains the difference between liens and judgments, and reveals the behind-the-scenes detective work title performs to clear issues before recording. The episode also highlights common homeowner mistakes—such as adding someone to title without realizing that person’s debts come with them—along with insights into divorce decrees, child-support judgments, and the importance of the final date-down search. This conversation gives real estate professionals the clarity needed for smoother transactions and fewer surprises at closing.

Connect with Carla:Phone: ⁠801-266-0606Email: [email protected]Instagram: https://www.instagram.com/closingwithcarla

In real estate, timing is everything and sometimes your buyers or sellers can’t make it to the closing table. That’s where Remote Online Notarization, or RON, comes in. It allows clients to sign securely from anywhere in the world, saving time and stress while keeping deals on track.In this episode, Taisha Ostler, an escrow officer at Title One, explains how Remote Online Notarization works, who it’s best for, and why it’s a powerful tool when timing or distance becomes an issue.

 She also shares how Title One ensures each RON signing is verified and secure, and reminds us that lender approval is required for refinance and purchase files.

Contact Taisha: https://www.title.one/team/taisha-ostler

If you work in real estate, there’s a major change coming that you’ll want to know about especially if your clients buy or sell with cash.

Beginning March 1, 2026, new federal reporting requirements from the U.S. Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN) are expected to take effect, impacting certain real estate transactions involving trusts, LLCs, and corporations.

In this episode, Brenda Johnson-Nicholson, an escrow officer at Title One, explains what these upcoming requirements could mean for Realtors, and their clients. While these updates are designed to increase transparency and prevent financial crimes, they may also change the documentation process for some cash purchases.

Brenda outlines what information may need to be collected, why the changes are being implemented, and how they could affect the flow and timing of a closing. She also shares practical advice for how agents can prepare their clients in advance especially those purchasing property through an entity.

This conversation is designed to help Realtors stay informed and proactive as regulations evolve.

Wire fraud is one of the biggest threats in real estate today and it’s only getting more sophisticated. A single letter changed in an email address or a fake set of wiring instructions can cost buyers their down payment, sellers their proceeds, and leave agents caught in the middle.

In this episode, Escrow Officer Brenda Johnson Nicholson joins us at Title One Studios to share how we’re fighting back with ClosingLock, a new platform designed to keep your clients’ money and information safe.

Connect with Brenda: https://www.title.one/team/brenda-johnson

ClosingLock: https://www.closinglock.com/

In this episode of our Why Title One is the GOAT mini-series, hosts Steph Shoell and the Silver Dollar Man (Scott Stephenson) dive into the real reviews from real clients who’ve closed with Title One.

With over 30 years of service, thousands of closings, and a reputation for turning what could be a boring appointment into a memorable milestone, Title One has built a legacy worth talking about. And today, it’s our clients doing the talking.

Here’s what people are saying:

“The best of the best. The team here is so knowledgeable, forward-thinking and kind. If you’re a first-time closing or you’ve closed hundreds of times, they’re going to make the process clear, simple, and perfect for you. I also appreciate that they’re so involved in the community.” — Lauren Havens

“My husband and I are first-time homeowners and the team here couldn't have been easier to work with. Signing paperwork is never a party, but the team made it an ACTUAL party — with cake, confetti, and a samurai sword. Each document was made crystal clear and they made sure we understood what we were signing. Great experience!” — Tamarina Wendt

“Fun, fun — because that’s usually not what you find in a title company. Fun, professional, and an all-around trouble-free, fabulous experience. I highly recommend Title One.” — Joel Huff

“I have always enjoyed working with the fine people of Title One. They are professional in their approach, always see things through, and manage to pull it off in a fun environment with very fast seamless closings.”— Johnny Cassell, 8 years ago

“This company is the number one title company. Period.”— Peter Riboldi,

To close things out, the Silver Dollar Man says it best:
“If you’re not doing business with us, you should be.”

Connect with Us:
Submit an Order: [email protected]
Call or Text: 801-946-1208
Website: http://www.title.one
Instagram: http://www.instagram.com/titleoneutah

In this episode of The GOAT (Greatest of All Title Companies), we sit down with the legendary Mickey Murphy, Title Department Manager at Title One Utah. Mickey has been with the company since 1999 and is the driving force behind one of the most efficient and trusted title departments in the state.

Whether you're brand new to real estate or a seasoned pro, this episode is a crash course in what title really is, why it matters, and how having an in-house title manager like Mickey can completely change the closing experience—for agents, loan officers, and clients alike.

In This Episode, You’ll Learn:

• What “title” actually means and why it’s essential to every real estate transaction

• How Mickey and his team research and resolve title issues before closing

• The advantages of having an in-house title department manager on-site

• Why quick turnaround times on title commitments matter—especially for cash buyers

• How strong relationships with underwriters speed up the process

• Why Mickey is considered one of the most respected professionals in Utah’s title industry

Connect & Do Business with Title One Utah:

• Mickey: https://www.title.one/team/mickey-murphy

• Submit an Order: [email protected]

• Call or Text The Silver Dollar Man: 801-946-1208

• Website: http://www.title.one

• Instagram: http://www.instagram.com/titleoneutah

When you walk into Title One, you’re not just walking into a title company—you’re stepping into 32+ years of leadership, heart, and hustle.

This week on The GOAT, we’re talking all about ownership—the kind that shows up early, stays late, solves problems, and never forgets that real estate is about people, not just paperwork.

Kevin Shoell isn’t just the owner & President-he’s the reason Title One feels like home. From creating confetti rooms to cutting cakes with samurai swords to mentoring every escrow officer who knocks on his door… this is what it looks like when your owner leads by example.

Connect with Us:

Kevin: https://www.title.one/team/kevin-shoell

Submit an Order: ⁠[email protected]

⁠Call or Text: 801-946-1208

Website: ⁠http://www.title.one⁠

Instagram: ⁠http://www.instagram.com/titleoneutah

f you’re a realtor or loan officer looking for a title partner who consistently delivers, this episode is for you.

We know awards aren’t everything but they do tell a story. A story of consistency. Of showing up. Of going above and beyond when it comes to serving both clients and industry professionals.

In this episode, we pull back the curtain and share why Title One has earned its place as one of the most trusted and recognized title companies in Utah.

Here’s what we cover:

• In 2023, Title One received the Best of State Award for Title & Escrow Services, a recognition of our leadership, integrity, and exceptional service to Utah’s real estate industry.

• In 2024 and 2025, we were nominated for Best of SLC, further proof that both industry professionals and the public recognize the value we bring to every transaction.

• We’ve also been honored by our underwriter, Stewart Title, with the Circle of Excellence Award and the Pace Setter Award, highlighting our continued performance at a national level.

• And perhaps most meaningful of all, we’ve earned the loyalty of clients and partners who’ve trusted us for over 30 years.

But here’s the truth: It’s not about the award.
It’s about what the awards represent years of steady commitment, real relationships, and a belief that closing shouldn’t just be a transaction, but a moment of trust, clarity, and celebration.

At Title One, we don’t just close deals. We grow with you. Whether you’re new to the industry or a top producer, our goal is simple: support your success and make every closing smooth, professional, and memorable.

As the Silver Dollar Man always say:
“If you’re not doing business with us, you should be.”

Connect with Us:
Submit an Order: [email protected]
Call or Text: 801-946-1208
Website: https://www.title.one
Instagram: https://www.instagram.com/titleoneutah