The Good Apple Effect

What does bullying and misuse of power really cost a hospitality business?

Beyond the impact on individuals, poor workplace culture can affect staff retention, productivity, performance and profitability.

Fairness Pays explores the business case for treating people well and reducing harmful workplace behaviour.

Drawing on the thinking behind The Good Apple Effect, it invites hospitality leaders to consider how better leadership, fairness and respect can benefit both their people and their businesses.

Because better culture is not just the right thing to pursue. It makes good business sense too.

Narrated by Darryl Morris.

Discover more at https://thegoodappleeffect.co.uk

Nikka was brought into a hospitality business as General Manager to improve performance. She delivered results, but instead of receiving recognition and support, she found herself increasingly undermined by those above her.

What happens when you are doing everything expected of you, yet the behaviour of senior leaders makes it increasingly difficult to succeed?

In this real life story from The Good Apple Effect, Nikka shares her experience of workplace behaviour that undermined her position and explores the impact of leadership on confidence, performance and workplace culture.

Names and some identifying details have been changed to protect those involved.

Narrated by Darryl Morris.

Discover more at https://thegoodappleeffect.co.uk

Chris worked his way up through the ranks of hospitality kitchens, believing that shouting, humiliation and relentless pressure were simply part of being a strong leader.

But a conversation with a new boss made him question everything he had come to accept about leadership and the way people should be treated at work.

In this real life story from The Good Apple Effect, Chris reflects on the behaviour he had come to regard as normal and how a different approach to leadership changed his perspective.

Names and some identifying details have been changed to protect those involved.

Narrated by Darryl Morris 

Discover more at https://thegoodappleeffect.co.uk

Allison was a successful Head of Marketing in a hospitality business. But when senior leadership changed, so did the culture.

What began as small put-downs developed into bullying, undermining behaviour and gaslighting. Her confidence gradually disappeared, until she reached breaking point and walked away.

In this real life story from The Good Apple Effect, Allison describes what happened, the impact it had on her and how she began rebuilding her confidence.

Names and some identifying details have been changed to protect those involved.

Narrated by Darryl Morris

Discover more at https://thegoodappleeffect.co.uk