"You have the grand gift of silence, Watson. It makes you invaluable as a companion." So said Sherlock Holmes said in "The Adventure of the Man with the Twisted Lip." The emotionally intelligent leader knows when to be silent as well. Yet we often forget that, in the heat of the moment.

Abraham Lincoln, Theodore Roosevelt, Lyndon Johnson and FDR were all tested by adversity, which informed their empathy, self-awareness, humility, and ability to reflect. Leaders of all stripes should heed the same advice as those leaders, and also recall some wise words from Cicero and John Calvin.

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