Understanding the intended result of teamwork is crucial to creating team alignment.

It won’t matter much why your team is struggling to anyone other than your team. That’s why coaching and developing your team is your first priority as a leader.

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As I’ve discussed previously, employees become self-reliant when they can hold their own - these employees need little supervision, the manager views them as an asset and they’re viewed as a leader by their co-workers. But that doesn’t mean they are ready to go to the next level.

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I spent my first years running a shop doing it all. I didn't realize that I had the key to developing and training a staff in front of me all along.

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Let's face it, you can get a lot done as a manager when you are directly involved. Sometimes, that’s the only way it will get done. The problem is, you can't get stuck doing everything.

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The key to sustained growth in your company or store is to bring new people up to speed…fast! You’re going to lose them if you don’t.

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Looking for the silver bullet for hiring, training, and keeping employees?

Something I learned about hiring early on is that most of the qualities of great hires are attitudes, such as being committed, helpful, trustworthy, hardworking, a team player. And I couldn’t train attitude. At least not consistently.

As I honed my own management-style, I realized that rather than enforce policies handed down by the folks at corporate, I would share values with my team.