The Growth Business

Social Advocacy - Engaged Employees and Having Fun!

People listen to people and when your employees are singing your praises you are on to a winner! That's why we are talking all things  social advocacy in this edition of the podcast.

Sarah Goodall, is the founder of Tribal Impact, a social media consultancy which was celebrating its 5th birthday when she joined me for this chat.

She is such a great guest! We talked about how engaging employees and helping them find their purpose is vital to persuading people to  create great social media, as well as the importance of trust, having fun and parental guilt.

Yes - a wide ranging discussion! I hope you enjoy listening, I promise you it will be 20 minutes well spent!

You can find Sarah at Tribal Impact here.

Social Advocacy - Engaged Employees and Having Fun!

People listen to people and when your employees are singing your praises you are on to a winner! That's why we are talking all things  social advocacy in this edition of the podcast.

Sarah Goodall, is the founder of Tribal Impact, a social media consultancy which was celebrating its 5th birthday when she joined me for this chat.

She is such a great guest! We talked about how engaging employees and helping them find their purpose is vital to persuading people to  create great social media, as well as the importance of trust, having fun and parental guilt.

Yes - a wide ranging discussion! I hope you enjoy listening, I promise you it will be 20 minutes well spent!

You can find Sarah at Tribal Impact here.

Learning from customer mistakes

Many people are coming out of lockdown determined to streamline their business processes and make the move to cloud. But ERP implementation can be a worry and some customers get nervous.  I'm here to tell you that there is no need for concern if you follow a few simple pieces of advice.

For this episode of the podcast I've turned to the wisdom of our consultants.

They are such a great resource because they work on ERP projects all the time and are very familiar with the issues that can throw a project off course. They are a busy bunch and quite shy, so I've summarised the findings in just 10 minutes of chat from me today!

Give it a listen and be re-assured that your ERP project can be a huge success if you overcome the challenges and learn from common customer mistakes!

You can send any questions to me here [email protected]

Learning from customer mistakes

Many people are coming out of lockdown determined to streamline their business processes and make the move to cloud. But ERP implementation can be a worry and some customers get nervous.  I'm here to tell you that there is no need for concern if you follow a few simple pieces of advice.

For this episode of the podcast I've turned to the wisdom of our consultants.

They are such a great resource because they work on ERP projects all the time and are very familiar with the issues that can throw a project off course. They are a busy bunch and quite shy, so I've summarised the findings in just 10 minutes of chat from me today!

Give it a listen and be re-assured that your ERP project can be a huge success if you overcome the challenges and learn from common customer mistakes!

You can send any questions to me here [email protected]

Hi - great to talk to you again. It feels like a lot has changed since we last posted an episode of The Growth Business. Restrictions are easing and for a lot of us it has been a busy time getting ready to re-open closed offices, shops and trading spaces.

I'm going into the office briefly this week which will feel odd after months at my kitchen table. But I think we have proved beyond doubt that it is possible to connect with customers wherever you are - especially if you are set up to tap into your digital connections. Social media has been invaluable for keeping us connected as have the networking groups we belong to.

That's where my guest comes in. Maggie Berry is the European lead for the group WEConnect International who bring together women owned businesses with leading international companies to promote supplier diversity in procurement. Maggie is passionate about promoting opportunities for all which is timely.

PLUS as Maggie point out - it seems madness in the current climate for any supply chain to rely heavily on one big global supplier rather than several smaller ones.

I hope you enjoy our chat and if you want to connect with Maggie she can be found on Linkedin here and at WEConnect here  and here

Hi - great to talk to you again. It feels like a lot has changed since we last posted an episode of The Growth Business. Restrictions are easing and for a lot of us it has been a busy time getting ready to re-open closed offices, shops and trading spaces.

I'm going into the office briefly this week which will feel odd after months at my kitchen table. But I think we have proved beyond doubt that it is possible to connect with customers wherever you are - especially if you are set up to tap into your digital connections. Social media has been invaluable for keeping us connected as have the networking groups we belong to.

That's where my guest comes in. Maggie Berry is the European lead for the group WEConnect International who bring together women owned businesses with leading international companies to promote supplier diversity in procurement. Maggie is passionate about promoting opportunities for all which is timely.

PLUS as Maggie point out - it seems madness in the current climate for any supply chain to rely heavily on one big global supplier rather than several smaller ones.

I hope you enjoy our chat and if you want to connect with Maggie she can be found on Linkedin here and at WEConnect here  and here

Digital, Corona Virus & Business Change

"Don't be caught out like this again!" - that's the message from my guest Charles Bennett who speaks for everyone who did not have their digital ducks in a row when Corona virus hit. Anyone who had to scramble to get their home working set up may have wished they'd looked at digital sooner. Now what was merely a trend to digital has become an avalanche.

As a global cloud development expert for SAP and very knowledgeable business coach, Charles is well placed to talk about the speed of business change we are now witnessing and how best to do something about it. I loved talking to Charles about connecting with customers, necessity being the mother of invention and his superstar turns on YouTube with an interactive whiteboard.

He also introduced me to a fabulous quote from  Thomas Lah 

Helping sells. Selling doesn't help.

Please enjoy the podcast - it's short but full of really useful information! And if you feel that the time is now for digital - we can help!

Digital, Corona Virus & Business Change

"Don't be caught out like this again!" - that's the message from my guest Charles Bennett who speaks for everyone who did not have their digital ducks in a row when Corona virus hit. Anyone who had to scramble to get their home working set up may have wished they'd looked at digital sooner. Now what was merely a trend to digital has become an avalanche.

As a global cloud development expert for SAP and very knowledgeable business coach, Charles is well placed to talk about the speed of business change we are now witnessing and how best to do something about it. I loved talking to Charles about connecting with customers, necessity being the mother of invention and his superstar turns on YouTube with an interactive whiteboard.

He also introduced me to a fabulous quote from  Thomas Lah 

Helping sells. Selling doesn't help.

Please enjoy the podcast - it's short but full of really useful information! And if you feel that the time is now for digital - we can help!

Doing Business in Lockdown

Some are winning, many are losing as we continue to navigate the strangest trading conditions we have ever known. Lockdown has been going on for 6 weeks now and none have suffered more than retail with high streets and shopping malls closed. Yet many shops have done well and it's not just supermarkets. Retail organisations with strong e-commerce arms are weathering the storm and learning valuable lessons about themseleves.

In this epsiode e-commerce veteran David Kohn talks to Lucy about what's going on at high end furniture store Heals. What has surprised him about trading in lockdown and how do we get back to something that resembles normal?  Will high street shopping ever be the same again. In this wide ranging conversation we find out how a major retailer manages when their stores are closed, we look at the future of fast fashion and what Project Re-start might look like.

As usual we thank InCloud Solutions for making the podcast possible, I hope you enjoy this chat with David Kohn.

Doing Business in Lockdown

Some are winning, many are losing as we continue to navigate the strangest trading conditions we have ever known. Lockdown has been going on for 6 weeks now and none have suffered more than retail with high streets and shopping malls closed. Yet many shops have done well and it's not just supermarkets. Retail organisations with strong e-commerce arms are weathering the storm and learning valuable lessons about themseleves.

In this epsiode e-commerce veteran David Kohn talks to Lucy about what's going on at high end furniture store Heals. What has surprised him about trading in lockdown and how do we get back to something that resembles normal?  Will high street shopping ever be the same again. In this wide ranging conversation we find out how a major retailer manages when their stores are closed, we look at the future of fast fashion and what Project Re-start might look like.

As usual we thank InCloud Solutions for making the podcast possible, I hope you enjoy this chat with David Kohn.