
Sign up to save your podcasts
Or


Episode 126 reveals how a well-designed 404 page can become an unexpected growth engine. Lucas and Luna walk through real-world examples from Target, Lego, and a DTC mattress brand that turned frustrated visitors into conversions. They break down three specific mechanics—navigation recovery, search funnel capture, and humanizing error moments—and share a surprising metric: a 12 percent increase in session time from a single 404 intervention. Perfect for marketers who want to squeeze value from the forgotten corners of their product experience.
#GrowthMarketing #404Page #ConversionOptimization #UXDesign #CustomerExperience #ProductLedGrowth #ErrorPages #RetentionLoop #MarketingStrategy #FunnelOptimization #UserExperience #SiteDesign #DTC #Target #Lego #MarketingPodcast #FexingoBusiness #BusinessPodcast
Keep every episode free: buymeacoffee.com/fexingo
In this episode of The Growth Marketing Podcast, Lucas and Luna uncover how search autocomplete—a feature most teams treat as a convenience tool—can function as a powerful acquisition, activation, and retention loop. They break down real examples from e-commerce and SaaS: how Amazon uses autocomplete to surface high-margin products, how Netflix turns typo corrections into engagement hooks, and how a B2B SaaS company increased trial-to-paid conversion by 12% simply by reordering suggestions. The hosts discuss three specific levers: query expansion for SEO value, personalized suggestions for retention, and 'dead-end reduction' for activation. They also share a checklist to audit your own autocomplete box. By the end, you'll never look at a search bar the same way.
#SearchAutocomplete #ProductGrowth #GrowthMarketing #UXDesign #ConversionOptimization #RetentionLoop #Activation #Acquisition #Amazon #Netflix #B2BSaaS #SearchUX #MarketingPodcast #FexingoBusiness #BusinessPodcast #GrowthHacking #ProductLedGrowth #UserExperience
Keep every episode free: buymeacoffee.com/fexingo
Most companies treat account deletion as a dead end. But when done right, the deletion flow can become a powerful retention and feedback loop. Lucas and Luna examine how Duolingo and other apps turn the breakup moment into a data goldmine and a second chance to win users back. They break down the psychological triggers, UX patterns, and metrics that separate a hostile dead-end from a graceful exit that actually improves customer lifetime value.
#GrowthLoop #AccountDeletion #RetentionStrategy #UserExperience #Duolingo #Churn #ExitSurvey #CustomerRetention #MarketingPodcast #GrowthMarketing #ProductLedGrowth #UserOnboarding #Marketing #BusinessPodcast #FexingoBusiness #SaaS #ConversionOptimization #CustomerExperience
Keep every episode free: buymeacoffee.com/fexingo
Episode 123 of The Growth Marketing Podcast digs into a specific, often-overlooked lever: the cross-sell prompt that fires after a customer completes a primary purchase. Lucas and Luna break down how one hotel-booking startup used a single yes/no question at checkout to increase average order value by 14 percent within three weeks — without a single human sales rep. They walk through the behavioral economics at play (status quo bias, the endowment effect), how to structure the prompt for maximum conversion, and why most companies bury this loop inside a cluttered confirmation page. The episode also covers counter-intuitive data: when not to cross-sell, how to measure cannibalization versus true lift, and a simple A/B test that separates effective prompts from annoying upsells. If you sell anything online, this is a ten-minute playbook for a loop you probably have running poorly right now.
#CrossSell #GrowthLoop #Ecommerce #ConversionRateOptimization #ProductLedGrowth #MarketingPodcast #FexingoBusiness #BusinessPodcast #Upsell #CustomerBehavior #AverageOrderValue #BehavioralEconomics #StatusQuoBias #EndowmentEffect #CheckoutOptimization #RevenueGrowth #AOV #RetailMarketing
Keep every episode free: buymeacoffee.com/fexingo
Episode 122 of The Growth Marketing Podcast: Lucas and Luna explore an overlooked conversion surface — the unsubscribe page. Most marketers see it as a dead end, but companies like Duolingo and Peloton have turned opt-out flows into retention engines. Lucas breaks down the data: a well-designed cancellation flow can recover 10-15% of users. They discuss the psychology of 'saving' the user, the use of pause vs. cancel, and why asking 'why are you leaving?' is a growth opportunity, not a formality. Plus: a brief, honest look at how listener support keeps Fexingo ad-free.
#GrowthMarketing #UnsubscribePage #Retention #UserExperience #Duolingo #Peloton #ChurnReduction #Marketing #SaaS #CustomerRetention #OptOutFlow #ConversionOptimization #ProductLedGrowth #FexingoBusiness #BusinessPodcast #MarketingPodcast #GrowthLoop #UserRetention
Keep every episode free: buymeacoffee.com/fexingo
Most companies treat the cancellation flow as a dead end. But Lucas and Luna break down how smart brands like Spotify and New York Times use the 'save' interaction not just to retain users, but to gather high-intent feedback that feeds back into product development. They walk through a real example: a SaaS company that reduced churn by 18 percent by rethinking its exit survey as a growth loop. Learn why the moment a user wants to leave might be your best opportunity to learn — and how to turn cancellation data into a retention engine.
#CancellationFlow #ChurnReduction #RetentionLoop #GrowthMarketing #SaaS #ExitSurvey #ProductLedGrowth #CustomerFeedback #Spotify #NewYorkTimes #SaveRate #UserExperience #DataDriven #GrowthLoop #FexingoBusiness #BusinessPodcast #Marketing #Acquisition
Keep every episode free: buymeacoffee.com/fexingo
Lucas and Luna dig into an overlooked growth lever: the customer feedback or NPS survey. Most companies bury this form in a post-purchase email or a tiny widget — and then ignore the data. But Lucas argues that the feedback form itself can be a retention and referral loop if designed correctly. He cites a case: a SaaS company that added a simple 'What's one thing we could improve?' field inside the app and saw a 14% reduction in churn within two quarters. Luna pushes back on survey fatigue and data quality. They explore how to turn a mechanical data-collection point into a conversational growth moment — without annoying users.
#CustomerFeedback #NPSSurveys #RetentionLoops #UserResearch #GrowthMarketing #SaaS #ChurnReduction #ProductLedGrowth #FeedbackLoop #Marketing #Business #FexingoBusiness #BusinessPodcast #GrowthHacking #CustomerExperience #VoiceOfCustomer #LucasAndLuna #TheGrowthMarketingPodcast
Keep every episode free: buymeacoffee.com/fexingo
Episode 119 of The Growth Marketing Podcast explores an often-overlooked growth lever: the mobile or web sharing dialog triggered when a user taps 'share'. Lucas and Luna break down how Dropbox's early referral program used the sharing dialog to drive a massive 60% increase in signups, and how modern apps like Notion and Canva embed subtle prompts inside the native share sheet. They discuss the psychology of social currency, the critical timing of the prompt, and how small copy changes can boost share-through rates. If you're a product manager or marketer looking for a low-effort, high-impact growth loop, this episode shows exactly where to look.
#GrowthMarketing #Marketing #FexingoBusiness #BusinessPodcast #ProductGrowth #SharingDialog #ReferralProgram #Dropbox #Notion #Canva #ViralLoops #UserAcquisition #SocialCurrency #ShareSheet #MobileMarketing #ProductLedGrowth #GrowthHacking #Retention
Keep every episode free: buymeacoffee.com/fexingo
Episode 118 of The Growth Marketing Podcast with Fexingo. Lucas and Luna reveal how a tiny UX element — the discount code input box — can double as an acquisition loop, a retention signal, and a data-mining opportunity. They walk through a real example: how a DTC mattress company turned its promo-code field into a referral engine, generating 14% of new orders without increasing ad spend. They also discuss the psychology of coupon-seeking behavior, the risk of training customers to wait for discounts, and how to use the field to gather zero-party data about purchase intent. Perfect for marketers who want to squeeze growth from existing checkout flows.
#GrowthMarketing #Marketing #FexingoBusiness #BusinessPodcast #DiscountCode #PromoCode #Ecommerce #Retention #Acquisition #UX #CheckoutOptimization #ReferralLoop #ZeroPartyData #CouponStrategy #DTC #CustomerPsychology #RevenueGrowth #ConversionRate
Keep every episode free: buymeacoffee.com/fexingo
Lucas and Luna explore the hidden growth opportunity in a seemingly trivial UI element: the promo code field. Most companies treat it as a passive discount box, but a handful of DTC brands and SaaS platforms have turned it into a retention loop. Lucas breaks down how a mid-size meal-kit company used promo code validation to reduce churn by 12% in Q2 2026, and why a B2B analytics tool saw a 9% lift in annual plan upgrades by rethinking the field's placement. Luna pushes back on the risk of training users to always seek discounts, and they discuss how a simple UX tweak—showing a 'no code needed' message—can actually increase average order value. Specific examples include a skincare subscription that cut its customer support tickets by 20% just by clarifying its promo policy. No fluffy theory: just a concrete playbook for turning a discount gate into a growth lever.
#PromoCodeField #GrowthLoop #RetentionLoop #UXOptimization #DiscountStrategy #DTCGrowth #SaaSMarketing #ConversionRateOpt #ChurnReduction #AverageOrderValue #CustomerRetention #MealKitBrand #SkincareSubscription #B2BAnalytics #MarketingPodcast #GrowthMarketing #FexingoBusiness #BusinessPodcast
Keep every episode free: buymeacoffee.com/fexingo
From the publisher's feed