In this powerful and deeply human conversation, I sit down with Tiffany Smith, a registered nurse with over 15 years of experience across critical care, ER, hospice, home health, and long-term care.
Tiffany has seen healthcare from every angle—from the frontlines of emergency medicine to the quiet, emotional realities of end-of-life care. In this episode, she opens up about what most people never see behind the hospital doors: the burnout of healthcare workers, the emotional and financial strain on families, and the growing human cost of navigating a fragmented system.
We explore what it really means to care for people inside a system that often prioritizes efficiency over empathy, and how both patients and providers are affected by that pressure.
Tiffany also shares insights from her book Broken and Brave: The Fight to Heal American Healthcare and her work supporting caregivers through Broken & Brave Health, helping families feel more informed, supported, and less alone during some of life’s most difficult moments.
This is an honest, eye-opening conversation about healthcare burnout, caregiving, moral injury, resilience, and what it truly means to hold space for human life in a system under strain.
If you’ve ever been a caregiver, worked in healthcare, or simply want to understand what’s happening behind the scenes in modern medicine, this episode will stay with you.
http://www.brokennbrave.com/
Visit Broken & Brave Health to learn more about Tiffany’s work helping family caregivers navigate the healthcare system with honest guidance, advocacy, and real-world support. You can also learn more about her book, Broken and Brave: The Fight to Heal American Healthcare.