The Handoff

Our guest for this episode oversees more than 8,000 nurses in her role as the Senior Vice President and Chief Nurse Executive for NYC Health + Hospitals. In this conversation, Dan and Natalia Cineas talk about what's next for the country's largest public health system coming out of the most acute phase of the pandemic.

Like so many other nurse leaders, one of the things that's top of mind for Natalia is recruiting, and she shares how she's trying to bolster her nursing workforce and encourage nurses to think about a career in a public system. She also shares why she's thinking differently about informatics these days, how her approach to staffing and benefits is changing and what she thinks other health systems can learn from NYC Health + Hospitals.

Links to recommended reading:

• Nurse Staffing Think Tank: Priority Topics and Recommendations
• NYC Health + Hospitals Careers

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/natalia-cineas

Our guest for this episode is Casey Green, also known as "Critical Care Casey." Casey has been a critical care nurse for seven years working in the emergency department, various ICUs, and critical care ground transport nursing. She is also a LinkedIn Top Nursing Voice, as well as a clinical instructor. Last year, Casey became only the 85th nurse ever to obtain all five emergency nursing certifications.

In her conversation with Dan, they talk about what she's hearing from new grads entering the profession and what nurse leaders need to do to support these individuals at such a challenging and pivotal time in the profession. They also talk about why Casey is passionate about certifications and how she encourages other nurses to pursue them, as well as how she feels about stepping into the nurse manager role for the first time.

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/casey-green

Our guest for this episode is Alice Benjamin, a board-certified Clinical Nurse Specialist and Family Nurse Practitioner, as well as an author, podcast host, health advocate and a regular on-air medical contributor for CNBC, Dr. Oz, The Doctors, CNN and the BBC.

Alice's career as a nurse was inspired by the death of her father from a heart attack when she was a child. Since then she's been on a mission to educate and empower the public about the pursuit of health and wellness. Alice was the first nurse to chair the American Heart Association Health Equity Taskforce, as well as the first black nurse to serve on the California board of directors for the American Nurses Association.

Today she and Dan talk about her career, the portrayal of nurses in the media and patient safety. As a nurse who is still at the bedside and in the wake of the Randa Vaughnt case, this is a topic that Alice is particularly passionate about, and they get into the frequency of near misses in healthcare, why the "just get it done" culture of nursing is ripe for errors, and how nurses can engage with hospital leadership to help create a safer environment for everyone.

Links to recommended reading:

• Ask Nurse Alice
• Episode 62: Creating a strong culture of patient safety

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/nurse-alice

Our guest for this episode is Garrett Chan, the President & CEO of Healthimpact, the nursing policy center for the state of California. Garrett and his team partner with other nursing organizations, health care providers, academic institutions and policy makers to build the nursing profession and support the 400,000 nurses working in the state of California.

Today he and Dan talk about Healthimpact's workforce strategy, including pipeline building, transition to practice, mental health support for nurses and streamlining the state's licensure process, as well as what the state is doing to meet the growing need for nurses in rural areas.

Links to recommended reading:

• Healthimpact Resources
• California Newly Licensed RN Employment Survey Research Report
• Innovation Landscape — Solving Shortages: How Technology Can Help Meet California's Immediate Health Workforce Needs
• Episode 51: How COVID-19 has impacted the nursing workforce
• Episode 68: The unique challenges of nursing on a remote island chain

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/garrett-chan

Our guest for this episode is Karen Grimley, Chief Nurse Executive at UCLA Health and Assistant Dean for the UCLA School of Nursing.

In this interview, Karen and Dan talk about the innovations that the UCLA staff developed during COVID, how Karen maintains a high-performing culture and how she's planning to lead coming out of the pandemic. Karen also shares how she's thinking about staffing and scheduling and the concept of flexible work at UCLA, how you can maintain best practices around shared governance in a time of crisis.

The full transcript for this episode can be found here:

http://www.trustedhealth.com/the-handoff-podcast/karen-grimley

Our guest for this episode has her hands in so many things, it's difficult to even know where to start. Bonnie Clipper is a nurse futurist and thought leader, a former chief nurse executive, a fellow at the American Academy of Nursing, a startup coach, a consultant, a faculty member at multiple schools of nursing on two different continents, the Chief Clinical Officer at Wambi, and someone who is deeply passionate about bringing innovation to the field of nursing.

Most of all, she is a close friend and someone I love chatting with about the profession. Today we tackle some weighty topics, including retention, workforce management, applying more technology and automation to nursing, and why she's no longer a fan of Florence Nightingale.

Links to recommended reading:

• The Nurse's Guide to Innovation: Accelerating the Journey
• The Nurse Manager's Guide to an Intergenerational Workforce
• Trusted Works

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/bonnie-clipper

Our guest for this episode realized early on in her career as a nurse executive that a traditional health system career path was not for her. Since then she's done everything from work as a clinical professor in a college of nursing, serve as the president of a state nursing board, write a number of nursing textbooks, and consult with hospitals and health systems on innovation and leadership.

Given the depth and breadth of Kathy Malloch's career, it makes sense that her conversation with Dan would be similarly wide-ranging. Today they talk about where education for nurse leaders can improve, the tool sets that are needed in complex systems, how Kathy handled cases involving medical errors when she was the president of the Arizona State Board of Nursing and what she sees as the obligation of nurses to continually advance their skills and the profession.

Links to recommended reading:

• Introduction to Evidence-Based Practice in Nursing and Healthcare
• Quantum Leadership: Creating Sustainable Value in Health Care: Creating Sustainable Value in Health Care
• Leadership in Nursing Practice: Changing the Landscape of Health Care: Changing the Landscape of Health Care
• Appreciative Leadership: Building Sustainable Partnerships for Health: Building Sustainable Partnerships for Health
• Arizona Board of Nursing

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/kathy-malloch

Our guest for this episode has the kind of career path that is close to Dr. Nurse Dan's heart.

Rich Kenny started his career in the emergency department before eventually becoming a flight nurse for Duke University Health System. Along the way he discovered that he had both an interest in and a knack for working with data, and specifically how to make data more useful to nurses in their every day. He eventually left the bedside to work in a variety of operational, informatics and innovation roles before landing at SAS, where he's an executive advisor on the Healthcare Strategy, Support, & Innovation team.

Today we talk about all things data and informatics, and how they have the power to change the patient experience, improve working conditions for nurses and help move the healthcare industry forward. Rich also shares why he thinks that every nurse leader needs to be able to use data and information to lead well.

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/rich-kenny

Our guest for this episode is Sandra Davidson, Dean, Professor and Deputy Provost of the Faculty of Nursing at University of Calgary. Sandra is a long-time educator and shares my passion for bringing innovation and disruption to nursing leadership. She's currently developing a new doctoral program for the University of Calgary that will offer an applied degree aimed at educating and growing the healthcare leaders of the future.

Today we talk about how she and her colleagues are taking the learnings of the pandemic and using them to make nursing education better, more flexible and more student-centric. Sandra shares why she thinks that a relational approach to leadership makes sense, and her advice to frontline nurses who are interested in pursuing leadership roles.

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/sandra-davidson

Our guest for today's episode oversees what she calls a one-stop shop for nurse staffing within Johns Hopkins. Built 30 years ago as an internal float pool, Johns Hopkins Intrastaff is now both a VMS and a fully licensed staffing agency that manages thousands of nursing contracts for the health system.

Its executive director, Laura Fricker, speaks with Dan about all things contingent staffing, including how she thinks about pricing and finding a rate that makes sense in the current market, and the unique benefits that Johns Hopkins is able to offer to its nurses. Laura also shares why she thinks nursing is becoming more respected as the technical profession that it is and why it will be valued differently in the future.

Links to recommended reading:

• Leadership in Nursing Practice: The Intersection of Innovation and Teamwork in Healthcare Systems

The full transcript for this episode can be found here: http://www.trustedhealth.com/the-handoff-podcast/laura-fricker