Brie Sandow, the Chief Operating Officer and Chief Nursing Officer for St. Luke’s Meridian Medical Center, discusses the importance of understanding seasonality and the benefits of using a demand based scheduling model to aid in predictive scheduling. She highlights the importance of communication, and dives deep into the problems with attempting to legislate staffing standards and ratios, and the need to focus on data, analytics, and experts to best determine scheduling and staffing.

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