In this episode Sharon and Shivaun talk about common roadblocks to effective communication.
There are a number of commonly used communication strategies that we think are helpful, however can often do the opposite of the intended action. Thomas Gordon came up with 12 roadblocks that get in the way of effective communication. We'll go through 8 that we find get used a lot in conversations around changing health behaviours and explain why they aren't helpful.
Telling, directing or ordering
Warning & threatening
Advice giving, providing solutions and suggestions
Judging, blaming, disagreeing
Lecturing, judging, disagreeing
Reassuring, sympathising & consoling
Distracting or diverting
Praising, approving, disagreeingWhich ones do you notice you use?
Take off the expert hat
Get curious
Be open
Help people find their own motivation and solutions
Affirm their strengths, efforts and progress
Communication is a foundation skill of supporting clients to change behaviour.If you're looking for strategies to be more effective in consultations, join us in one of our training courses!
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Courses: Creating change in 15 minutes. Health Coach Specialist, Health Coach Mastery, mentoring and Gap training.