The Health Practice Buzz

The Health Practice Buzz

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The Health Practice Buzz episodes

  • Monthly Review | 2023 Overview


    Welcome to The Practice Power Up podcast's Monthly Review series! In this episode, your hosts, Danielle and Damien, take you on a comprehensive journey through the highlights of the Power Diary updates throughout 2023. Get ready to dive into the latest features, improvements, and innovations that have been enhancing your practice management experience. Stay informed, stay empowered, and power up your practice with this insightful monthly review. Tune in now and stay ahead in the world of allied health practice management!

    40 min
  • Monthly Review | October 2023

    In this month's episode of the Practice Power Up, Damien and Danielle discuss the latest and greatest at Power Diary.


    Releases and Highlights covered include:

    - Telehealth Services

    - Data Export Page

    - Communication Merge Fields

    - Note & Form Template Management

    - People Menu Enhancements

    - Refined Integration Settings

    - Email Server Options

    - Practice Billing Provider Information

    - Subscription & Add-Ons Page Launch

    - Payment & Notification Enhancements

    - Appointment Auto-Notifications for Practitioners

    - Default Email Templates for Receipts

    - Default Templates for Notes & Forms

    29 min
  • Unlock the Power of Practice Automation

    Damien Adler, Power Diary Co-Founder & Head of Customer Success, and Fiona Harrington, Head of Strategy, Marketing & Growth, explore the possibilities of practice automation.


    In this episode, they cover:

    • Time saving-strategies that pave the way for increased efficiency and profitability
    • How to get the most out of Power Diary
    • How to make automation work for you + examples

    • This podcast episode is designed for established health practitioners looking to streamline their private practice operations and those in new practices aiming to start on the right foot.

      50 min
    • Elevate Your Health Private Practice through Customer Service

      Join Damien Adler, Power Diary co-founder, and Diana Golden, Customer Success Team Manager, to learn how customer service can set your health practice apart from the competition.

      In this episode, we cover:

      • The top 5 customer service mistakes
      • Best practices for customer service in allied health
      • How to train your customers
      1 hr 2 min
    • Monthly Review | September 2023

      In this month's episode of the Practice Power Up, Damien and Danielle discuss the latest and greatest at Power Diary.

      Releases covered in this episode:
      - Resource Management & Booking
      - Availability Finder Updates
      - Print and Export Client's Appointment List
      - Filter Lists by Referrer Type
      - Two-Factor Authentication (2FA) for Xero Export
      - Clone Communication Templates
      - Inquiry Form on Data Import Page
      - Payment Receipts Update
      - UI Styling Updates
      - Power Diary's GDPR Compliance Highlights
      - Awards & Achievements

      Start your Power Diary free trial now!

      28 min
    • Scale for Success: How Virtual Assistants Can Help Your Health Practice with Kimberley Simmons

      Are you overwhelmed with admin work in your health practice? Join your host Damien Adler, Power Diary Co-Founder, and a special guest Kimberley Simmons, Founder of Virtually Irreplaceable, for expert insights on the transformative power of Virtual Assistants in allied health. In this episode, they discuss how a VA can help you save time, money and headaches.


      Links mentioned in the episode:


      • Kimberley Simmons's website and YouTube channel.
      • Book a demo with Power Diary
      • 1 hr 7 min
      • What’s New at Power Diary | As of August 2023

        Claire, Power Diary Product Owner, joins Power Diary's co-founder Damien Adler, to catch up on some of the key feature developments from this year, including:

        • Client Diagnosis Codes
        • Communications Updates
        • 48-Hour Restore for Deleted Clients
        • Telehealth +
        • Default Service for Group Appointments
        • Waitlist Updates
        • Linked Fields for Forms
        • Notes
        • Medicare AU & DVA
        • Pronouns Update

        Ready to streamline your practice? Start your free trial with Power Diary today – no credit card needed!

        50 min
      • Monthly Review | August 2023

        Find out what are the newest updates in your favorite practice management software - Power Diary! Damien and Danielle discuss the new Telehealth Plus feature, New Gender Identity, Sex and Pronouns for clients, and more.

        36 min
      • Episode #13: D&D Download

        Join Danielle and Damien in the latest episode of the Damien & Danielle Download! The duo discusses the latest and greatest since our last check-in.

        37 min
      • Security & Privacy: News and Updates for 2023

        We’re excited to have recently achieved ISO 27001 certification, the internationally recognised standard for data security! Power Diary’s co-founders, Paul Adler (CTO) and Damien Adler (Head of Customer Success) share why this is vital in the current cyber environment. Prepare to dive into the ISO 27001 security standards and discover how Power Diary’s security and privacy measures can help you meet your professional obligations, comply with regulations and give you peace of mind.

        45 min

      About The Health Practice Buzz

      From the publisher's feed

      The Health Practice Buzz podcast by Zanda is your go-to resource for managing your health practice. Damien Adler, the co-founder of Zanda (formerly Power Diary) and a psychologist, will bring proven…