The Heartbeat

Daniel Houghton is the CEO of Lonely Planet, the largest travel guide book publisher in the world. As a 29-year-old CEO with almost 400 employees across five different continents, Daniel shares how it is personal skills, more than anything, that has helped him survive and thrive as a leader. Claire: Hi everyone! I’m Claire Lew, and I’m…

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As a creative leader who’s worked with everyone from Apple to ESPN, Dan shares his biggest leadership lessons on servant leadership and how to ensure teams work well together. Claire: Hi everyone. I’m Claire Lew and I’m the CEO of Canopy (formerly Know Your Team/Know Your Company). Today, I’ve got a good friend of mine with me…

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Laura Roeder is the founder and CEO of MeetEdgar, a social media scheduling platform tool with over 7,000 customers. As a founder who bootstrapped her company to $4MM in annual recurring revenue in 2.5 years, Laura shares her biggest leadership lessons around letting go as a manager. Claire Lew: Hi everyone, my name is Claire Lew and I’m…

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As a prominent expert who wrote the book on workplace conflict (literally), Amy shares her biggest leadership lessons learned on healthy work relationships and working with conflict. Amy Gallo is a Contributing Editor at Harvard Business Review, and the author of the HBR Guide to Dealing with Conflict. Claire Lew: Hi, everyone. My name is Claire Lew, and I’m…

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Running Olark, a company with 12,000+ customers, Ben shares the biggest leadership lesson he wishes he learned: The importance of self-awareness and emotional intelligence as a leader. Claire: Hi everyone, I’m Claire Lew and I’m the CEO of Canopy (formerly Know Your Team/Know Your Company) and today I’ve got a really special guest. We have here…

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As the VP Engineering of Slack and prolific author on technical leadership, Michael discusses why being busy is a bad thing as a leader and how to delegate well. Claire: Hi everyone. I’m Claire Lew, and I’m the CEO of Canopy (formerly Know Your Team/Know Your Company) and today I’ve got a very special guest. I have…

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As the founder + CEO of a 100+ person remote company, Sara reveals the importance of gut instinct in leadership, and how she learned that the hard way when starting her first company at 21 years old. Claire: Hi, everyone. My name is Claire Lew, and I’m the CEO of Canopy (formerly Know Your Team/Know Your Company) and…

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As the founder of a 100+ person company who recently turned down an 8-figure offer for sale, Wil talks about naiveté, transparency as a leader, and not enabling your employees to lie to you. Claire: Hi everyone, I’m Claire Lew, and I’m the CEO of Know Your Company, and today I’ve got a real special guest with me. I… Read the full article

As the CEO of Jellyvision, a 400-person software company, Amanda Lannert has won just about every “best CEO” award in Chicago, and is someone I’ve admired for years. In this 12 minute interview, Amanda admits the one lesson she wishes she learned earlier as a leader. Watch or listen to the full interview… Claire: Hi, everyone! I’m Claire Lew,…

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As the Creator of Ruby on Rails and Founder & CTO of Basecamp, David Heinemeier Hansson shares with me what he wishes he learned earlier as a leader. We chat about empathy, illusions of disagreement, and why best intentions are bullshit. Listen or watch the full interview… Claire: Hi, everyone. I’m Claire Lew, and I’m the CEO…

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