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The High Cost of Low Agent Retention
Welcome to Reading Between the Waves: A bite-sized take on what’s happening in the world of digital engagement.
Today’s episode focuses on the high cost of low agent retention. Losing and hiring frontline customer care agents can cost more than a few lost customers. Can you afford to lose more? Check out the full blog on Atlas.
Subscribe to Titans of Customer Engagement on your favorite podcast platform to hear more about how Khoros can help you deliver world-class digital customer engagement.
- Apple Podcasts
View all episodes
By KhorosWelcome to Reading Between the Waves: A bite-sized take on what’s happening in the world of digital engagement.
Today’s episode focuses on the high cost of low agent retention. Losing and hiring frontline customer care agents can cost more than a few lost customers. Can you afford to lose more? Check out the full blog on Atlas.
Subscribe to Titans of Customer Engagement on your favorite podcast platform to hear more about how Khoros can help you deliver world-class digital customer engagement.
- Apple Podcasts