In this episode we break down laws and standards every agency must understand before launching a marketing program. We’ll cover the Anti-Kickback Statute, Stark Law, Beneficiary Inducement Law, and ACHC’s conflict of interest policies—and why violating them can do more than just cost your money.

📌 You’ll learn:

• What kinds of gifts are allowed for patients (and which aren’t)

• Why physician referrals can get legally tricky

• How ACHC expects you to handle conflicts of interest

• Real examples that put these rules into context

🎧 Want more regulatory insights? Subscribe to our newsletter for expert guidance, agency tips, and compliance tools:

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In this episode, we break down the essential vendors every Home Health and Hospice agency should have in their Emergency Management Plan.

From backup pharmacies and partner agencies to transportation services and mental health support for staff — we explain how to prepare your agency for unexpected emergencies while staying compliant with accreditor and CoP requirements.

What we cover:

- Key vendors for emergency response

- Compliance best practices

- Information you need from each vendor

- Practical examples and tips for your team

Strengthen your plan now to protect your patients and staff.

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In this episode, we break down the essential charting components for home health and hospice agencies. Whether you’re brand new to the industry or supporting clinicians from the admin side, this episode is your go-to introduction to documentation that is clear, compliant, and survey-ready.

You'll learn:

What belongs in every patient chart 🗂️

The role of consents, evaluations, and care plans

How physician orders and medication lists should be handled

Best practices for visit notes by discipline

What to include at discharge, during transfers, and resumptions of care

This is the foundational knowledge every home health or hospice professional needs to navigate clinical documentation with confidence.

👉 Looking for more guidance? Subscribe to our newsletter for industry insights, expert tips, and resources. https://thehomehealthconsultant.com/newsletter-sign-up

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#HomeHealth #HospiceCare #ClinicalDocumentation #ChartingBasics #HomeHealthTraining

How do you know if a home health or hospice consultant is the right fit for your agency? In this episode, we break down the red and green flags to help you make an informed decision. Learn what to look for, what to avoid, and how to choose a consultant who truly supports your success. #homehealthcare #hospicecare #consultingtips 0:00 - Intro0:13 - Why Agencies Use Consultants1:11 - Red Flag: Unreported Changes2:04 - Red Flag: Consultants Who Do It All5:14 - Red Flag: Overuse of the Word "HIPAA"10:41 - Red Flag: Reviewing Charts That Passed Survey12:28 - Red Flag: No Office/Team Support23:21 - Red Flag: Just Providing Software27:18 - Finding the Right Consultant: Matching Needs and Services30:04 - Green Flag: Disguised as a Red Flag32:18 - Green Flag: Pricing Consistent with Market 37:54 - Finding the Right Consultant: Gut Feeling42:24 - Green Flag: The Importance of a Framework45:51 - Green Flag: A Consultant with a Team46:17 - Green Flag: Comfortable Saying "I Don't Know"48:53 - Stylistic Preferences vs. Red Flags

Are you prepared for your CMS site visit? In the home health and hospice industry, a successful site visit is crucial for securing your Medicare enrollment. At The Home Health Consultant, we help agencies navigate compliance challenges with expert strategies that ensure your business stays operational and ready for success.In this video, we break down everything you need to know about CMS site visits, including:✔️ What triggers a site visit and when to expect it✔️ The key differences between site visits and full surveys✔️ What National Site Visit Contractors (NSVCs) are looking for (and what they’re NOT)✔️ How to avoid delays and ensure a smooth approval processA failed site visit can set your agency back months—don’t let it happen to you!

Are you ready for your next survey? In the home health and hospice industry, the difference between survey prep and survey readiness can determine your agency’s success. At The Home Health Consultant, we specialize in guiding agencies through compliance challenges with proven strategies that go beyond passing surveys—they improve patient care, reduce risk, and enhance profitability. In this video, we explore the key differences between survey prep and readiness, why we recommend a readiness-focused approach, and how you can build a proactive compliance program for long-term success.0:00 - Introduction: Survey Prep vs. Survey Readiness0:34 - Understanding Survey Readiness1:04 - The Problem with Survey Prep3:08 - Benefits of Day-to-Day Compliance4:18 - Implementing and Maintaining Compliance5:04 - How The Home Health Consultant Can Help6:41 - Other Ways to Maintain Compliance8:26 - The Difference Between Survey Prep and Survey Readiness9:27 - Conclusion