No matter what business own, you need people in order to scale.

If it's just you, you're simply self-employed...which is sexy until you realize that if you're not working, you're not getting paid.

Sounds like a J-O-B to me!

So how do you keep employees longer than most while having them provide a GREAT service?

Showing your appreciation...often!

Do you ever get sick of replying with the same response over and over via email?

Many of your customers have the same question which requires the same answer?

Well, if you're a Google/GMail user, this is your jam!

While on vacation with his family, Christian joined us to share his journey to where he is today, CEO of Planday. His story is inspiring but what's really exciting is what he and his team are building at Planday. As the economy goes to a more service-based, time-saving for customer focus, Planday solves one of the biggest bottlenecks for service-based businesses, managing employees' schedules & hours. Listen in to learn more about Christian and Planday!

Have you ever actually sat down with your employees individually to get to know them and figure out what their personal and professional goals are?

If you not, you should...and definitely listen to this podcast :)

If you have, do you have a system in place to do it regularly?

Your job as the owner is to be your employees' #1 cheerleader to help them achieve these goals.

You do that...and you'll have the highest performing team out there :)

Gone are the days of taking 100 screenshots to show someone how to do something.

Gone are the days of telling someone to do something and they do it wrong.

Leveraging a tool like LOOM will solve these problems.

Loom is a FREE video & screen recorder that you can use to create SOP's, How To Videos, answer questions and much more.

Check it out! It's FREE!

Having a keen eye isnt just for what one sees, but also for what one senses. Having been one of the most sought-after portrait photographers in the U.S. for more than three decades, Jeffrey Shaw, a.k.a. the Lingo Guy, uses this honed intuition to empathize to teach entrepreneurs how to attract their ideal customers by speaking their Secret Language.

Jeffrey is the author of the bestselling book, LINGO: Discover Your Ideal Customers Secret Language and Make Your Business Irresistible.

We are officially more than halfway through the year so I figured I'd check in on your New Year's Resolution?

Yeah, didn't think so!

Over 80% of NYR's are toast by February.

Why? Because in reality, it's simply an excuse to not do something today and instead wait until the New Year.

How can we make real progress? By listening to today's show :)

The average person spends 40+ minutes on Facebook per day!

That's 240 hours per year...that's 6 work weeks worth of productivity!

If you're not maximizing your time on Facebook to actually grow your business then this is for you.

Eliminate distraction and get back on track so you can crush your goals and manage your time.

Since 2013, Kavit has offered a service called Automated Business System, helping people with passion and expertise take what they know from idea to launch. His team builds your entire business for you, and then guides and markets you to six figures in your first year, helping you to create the perfect freedom business.

Now Kavit puts the knowledge and inspiration into his new book, Dont Sleep On It! Turn Your Passion & Expertise Into A Profitable Business.

This tip will help you win the day, the week and the year.

Stop complaning about EVERYTHING and start taking action.

If you can't control it then stop worrying about it.

If you can control it then start taking action...stop blaming, stop complaning and stop making excuses.

Nobody cares :)