In this thought-provoking episode of The Huddle Leadership Podcast, host Kate Russell engages with psychologist and chief difference maker Bram Lagrou in a candid conversation about effective communication in leadership. With 20 years of experience working in 18 countries, Bram shares valuable insights on how understanding communication styles can transform workplace dynamics and create safer, more productive environments.

Key Takeaways

• The golden rule fails 75% of the time when it comes to communication
• Rigid thinking is one of the biggest barriers to effective communication
• The platinum rule encourages treating people the way they want to be treated
• DISC profiles provide a framework for understanding different communication styles
• Safety is essential for creating fertile ground for open communication
• Nonverbal cues offer valuable information that leaders often miss
• "Difficult people" can be our greatest teachers and reveal our own blind spots
• Leaders with a D style may create a "revolving door" due to their communication style
• Effective sales come from genuine connection, not pressure tactics
• Heart-centered leadership creates reciprocity in relationships

Episode Timeline

00:00 Introduction to Bram Lagrou

01:01 Initial discussion on DISC and Communication Mastery

03:51 Barriers to effective communication

06:11 How leaders can communicate with different styles

09:28 Creating safety in communication

11:38 The danger of playing the "blame game"

15:18 The motivation to change communication styles

19:04 Nonverbal communication in leadership

22:46 Seeing difficult people as opportunities

25:52 The heart as the power centre

27:00 Applying communication principles to sales

Featured Discussion Bram and Kate explore how communication styles can be understood through the DISC framework, comparing it to speaking different languages. They discuss how leaders often fall into the trap of communicating the way they prefer rather than adapting to their team members' needs.

Particularly insightful is their examination of safety in communication and how leaders' behaviours can either foster or hinder psychological safety. As Bram explains, "We need to create the right fertile ground for communication to be fruitful for everyone. Safety really, it's almost like water on plants and sunlight on plants, which means it makes people come alive."

The conversation highlights practical strategies for addressing communication challenges, from understanding nonverbal cues to reframing difficult interactions as growth opportunities. Both Kate and Bram candidly share examples of how rigid thinking leads to judgment and disconnection, while an open heart creates space for genuine connection.

Quotable Moments

• "If you cannot understand somebody in your head, and then you start labelling them and judging them, which means you're shutting your heart down to them... that is always a recipe for failure predictably in advance." - Bram Lagrou
• "I've come to see in life that difficult people, challenging people, people that do our head in... to me is opportunity. If we start looking at difficult people as our biggest teachers, there's suddenly a spiritual opportunity for us." - Bram Lagrou
• "Treat people the way they want to be treated. And yes, that means that you've got to take the next steps." - Bram Lagrou
• "It's not knowledge that is power. It's what you do with the knowledge, which means you got to apply it long enough so that you become really good at it." - Bram Lagrou
• "Communication, we need to create the right fertile ground for communication to be fruitful for everyone." - Bram Lagrou

This episode offers valuable insights for leaders seeking to improve their communication effectiveness and emphasises that creating connections requires understanding and adapting to different communication styles.

Connect With Bram

• Instagram
• Website
• LinkedIn
• YouTube

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In this thought-provoking episode of The Huddle Leadership Podcast, host Kate Russell engages with communications expert Anneli Blundell in a candid conversation about gender bias in the workplace. As a specialist in creating humane, safe, and engaging work environments, Anneli shares valuable insights on how systemic barriers and cultural conditioning continue to shape workplace dynamics, even as we strive for equality.

Key Takeaways

• Awareness is the first step in addressing gender bias in the workplace
• Implicit bias has replaced explicit bias as the primary barrier to equality
• Cultural conditioning affects how both men and women perceive gender roles
• Women leaders face a "double bind" between being "ladylike" or "leaderlike"
• Creating equitable workplaces benefits everyone, not just women
• Quotas and targets help organizations stay focused on equality goals
• Confidence in women is often misinterpreted as arrogance
• Individual actions can contribute significantly to systemic change
• Both men and women need to engage in addressing gender bias
• Vulnerability in discussing personal biases creates space for change

Episode Timeline

00:00 Introduction and Workshop Changes

01:13 Creating Humane Workplaces

02:35 Understanding Systemic Gender Bias

04:58 From Explicit to Implicit Bias

06:31 Cultural Conditioning and Gender Norms

08:50 The Double Standards in Parenting

10:28 Awareness and Collective Responsibility

12:44 Strategies for Addressing Gender Bias

14:51 The Role of Quotas in Equality

19:21 Confidence and Competence in Women

22:45 Leadership Challenges for Women

25:55 Navigating the Double Bind

30:34 Creating Safe and Fair Workplaces

Featured Discussion

Anneli and Kate explore how gender bias has evolved from explicit discrimination to more subtle forms that are "not in our faces, just in our spaces." They discuss how men and women with identical qualifications and starting points often end up with vastly different career trajectories due to systemic barriers and inherited expectations.

Particularly insightful is their examination of the "double bind" women leaders face—being perceived as either too aggressive or too soft—and the extra cognitive load this creates. As Anneli explains, "Women are constantly asking: How do I need to play this? It's exhausting."

The conversation highlights practical strategies for addressing these challenges, from organizational approaches like implementing quotas to individual actions like questioning our own assumptions. Both Kate and Anneli candidly share personal examples of their own internalized biases, such as being surprised by female pilots, demonstrating that

awareness is an ongoing process for everyone.

Quotable Moments

• "It's not men against women, it's all of us against what we've inherited." - Anneli Blundell
• "If partners have children in the workplace, men are seen as more responsible when they have kids, and women are seen as less committed." - Anneli Blundell
• "Women aren't biologically less confident. They just learn how to display it less." - Anneli Blundell
• "To be leader like, you need to be strong and confident and decisive and bold... To be ladylike is to be supportive, helpful, humble, caring." - Anneli Blundell
• "Awareness is powerful." - Kate Russell

This episode offers valuable insights for leaders seeking to create more equitable workplaces and emphasises that addressing gender bias requires collective effort from people of all genders.

Connect With Anneli

• Anneli Blundell - Author of "The Gender Penalty"
• Website
• LinkedIn

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In this episode of The Huddle Leadership Podcast, we've done something a little different... Instead of our usual format, we explore the world of performing arts and leadership through the eyes of actor Tom Russell. As both a professional actor and part of The Huddle team, Tom brings unique insights into how direction, team dynamics, and leadership principles in the arts can translate to any workplace environment. Host Kate Russell (Tom's mom) guides the conversation, uncovering valuable lessons from Tom's extensive experience on stage and screen since childhood.

Key Takeaways

• Clear Vision: Tom emphasises that good directors communicate their vision clearly, helping everyone understand the shared goal.
• Comfort Creates Excellence: People perform at their best when they feel comfortable and supported in their environment.
• Team Dynamics: Each project in the arts involves a unique team, requiring quick adaptation and relationship building.
• Collective Responsibility: Nurturing new team members shouldn't fall to one person but should be everyone's priority.
• Small Gestures Matter: Simple acts of inclusion like inviting someone to join for lunch can transform a new team member's experience.
• Clarity Prevents Problems: Vague directions like "do it better" create confusion and anxiety rather than improvement.
• Positive Reinforcement: People at all levels benefit from hearing what they're doing well, not just where they need to improve.
• Communication Adaptation: Effective leaders adjust their communication style to meet the needs of different team members.
• Supportive Environment: Teams that build connection around each other create more welcoming, productive spaces.
• Arts Industry Evolution: The conversation touches on how the industry has developed better practices for working with child actors.

Episode Timeline

• 00:00 Introduction to Tom Russell's acting background
• 01:31 What makes a good director: vision and communication
• 06:00 Communication styles and adapting to different actors
• 09:02 The importance of team dynamics in film projects
• 14:01 Experiences with different team environments
• 17:47 Nurturing new team members as a collective responsibility
• 22:21 Creating inclusive environments for newcomers
• 25:00 The power of clarity in communication
• 27:41 The value of positive reinforcement for everyone
• 31:03 Looking ahead to future discussions on "Yes And" philosophy

This episode offers valuable leadership insights through the unique lens of the performing arts. Tom's experiences working with various directors and teams highlight how clarity of vision, effective communication, and supportive environments are crucial in any leadership context. The conversation reveals how principles from film and theater productions can be applied to improve team dynamics and leadership effectiveness in any organisation.

The discussion challenges traditional leadership approaches by emphasising collective responsibility for team culture and highlighting how small gestures of inclusion can significantly impact performance and belonging. Tom's journey from child actor to adult performer demonstrates how respect, clear communication, and positive reinforcement create environments where people can do their best work.

Connect With Tom

• Instagram
• LinkedIn

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In this episode of The Huddle Leadership Podcast, we've done something a little different... Podcast producer, Tom Russell, steps into the role of the host and interviews Kate Russell, the founder and CEO of The Huddle, exploring her extensive experience in conflict management, leadership coaching, and workplace dynamics. Through candid conversation, Kate shares insights from her nine-year journey building The Huddle and discusses how the organisation has evolved to meet changing workplace needs, particularly during the COVID-19 pandemic.

Key Takeaways

• Leadership Evolution: Kate's approach emphasises empathy and coaching over control, fostering genuine growth in leaders.
• Conflict Management: Rather than viewing conflict as negative, Kate sees it as an opportunity for organisational and personal development.
• COVID Impact: The pandemic created unique challenges in workplace dynamics, leading to increased conflict management needs.
• Root Cause Focus: Kate emphasises the importance of addressing underlying issues rather than applying superficial solutions.
• Empathetic Leadership: The conversation highlights how vulnerability and empathy create safer, more productive work environments.
• Coaching Philosophy: Kate's transition to leadership coaching reflects her belief in empowering others to become better leaders.
• Organisational Culture: The Huddle's name and approach draw inspiration from sports team dynamics, emphasising support and collaboration.

Episode Timeline

• 00:00 Introduction to Kate Russell
• 02:55 The Huddle's Origins and Evolution
• 04:03 COVID's Impact on Workplace Conflict
• 05:35 Understanding Conflict as an Opportunity
• 07:57 Beyond Surface-Level Solutions
• 12:10 Conflict Management Strategies
• 17:01 Leadership Coaching Development
• 20:49 Impact of Effective Leadership
• 22:55 Identifying Strong Leadership
• 26:03 Empathy and Future Legacy

This episode offers valuable insights for leaders navigating workplace dynamics and conflict resolution. Kate's expertise reveals how embracing conflict as a growth opportunity, combined with empathetic leadership, can transform organisational culture and foster meaningful change.

The conversation challenges traditional views on conflict management while providing practical guidance for leaders seeking to create more supportive, understanding workplace environments. Kate's journey demonstrates how authentic leadership and genuine empathy can drive both personal and organisational success.

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In this episode of The Huddle Leadership Podcast, host Kate Russell interviews Craig, the general manager of Kilic Engineering, about their innovative hiring practices and commitment to creating meaningful employment opportunities, particularly for ex-offenders. The conversation explores how the company has adapted its workplace culture and recruitment strategies while making a significant impact on both individual lives and the broader community.

Key Takeaways

• Workplace Culture: Kilic Engineering prioritises employee retention and satisfaction through a supportive, understanding environment.
• Innovative Recruitment: The company successfully adapted its hiring practices during COVID-19, finding creative solutions to workforce challenges.
• Ex-Offender Integration: Currently employing three ex-offenders, the company has seen significant success in providing second chances through stable employment.
• Team Dynamics: The workplace culture emphasises mutual support and understanding, leading to improved team relationships and productivity.
• Community Impact: Their hiring practices demonstrate the positive effects of giving employment opportunities to ex-offenders, contributing to reduced recidivism rates.
• Workplace Navigation: The company has developed effective strategies for integrating ex-offenders into the workforce while maintaining a positive team environment.
• Social Impact: Craig highlights the "win-win" nature of their hiring approach, benefiting both the company and individuals seeking a fresh start.

Episode Timeline

• 00:00 Introduction to Kilic Engineering
• 02:53 Employee Retention Strategies
• 06:01 COVID-19 Hiring Adaptations
• 08:56 Ex-Offender Employment Experience
• 11:50 Workplace Integration Challenges
• 15:01 Team Support Systems
• 18:02 Employment Stability Impact
• 20:55 Community Influence
• 24:00 Concluding Reflections

This episode provides valuable insights for businesses considering inclusive hiring practices and demonstrates how companies can successfully balance business needs with social responsibility. Craig's experiences show that giving second chances through employment can create positive outcomes for both organisations and individuals.

This conversation challenges traditional hiring perspectives while offering practical insights into creating inclusive workplaces and supporting community reintegration through meaningful employment opportunities.

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In this episode of The Huddle Leadership Podcast, host Kate Russell speaks with Charli English, the 23-year-old CEO of Oak Tree, about her remarkable journey into leadership and her insights on youth-led organisations. From her early experiences in public service to her current role leading a youth-focused international development organisation, Charli shares valuable perspectives on leadership, organisational culture, and the unique value young leaders bring to the workplace.

Key Takeaways

• Early Leadership Experience: Starting in public service at 16, Charli developed crucial skills in conflict resolution and constituent advocacy that prepared her for future leadership roles.
• Crisis Management: Working in a Prime Minister's electorate office during COVID-19 provided intense experience in handling high-pressure situations and public interactions.
• Leadership Philosophy: Charli emphasises trust, work-life balance, and minimal micromanagement, shaped by both positive and negative experiences.
• Youth-Led Organisations: Oak Tree demonstrates the effectiveness of young leadership, with all staff and volunteers under 27 years old.
• Board Dynamics: Despite age differences, the organisation maintains open dialogue and values diverse perspectives across generations.
• Volunteer Management: Charli's approach focuses on creating meaningful experiences for volunteers while ensuring organisational sustainability.
• Young Leadership Value: She advocates for recognising young leaders' capabilities and the unique energy and innovation they bring to organisations.

Episode Timeline

• 00:00 Introduction and Early Career
• 09:55 Public Service Experience
• 20:02 Leadership Style Development
• 29:59 Young Leadership Advocacy

This episode offers valuable insights for organisations considering young leaders, current young leaders seeking validation and guidance, and anyone interested in the evolution of modern leadership approaches. Charli English's story demonstrates that effective leadership isn't about age but about capability, adaptability, and genuine commitment to organisational mission and team development.

Connect with Charli English

• Oaktree Website
• LinkedIn
• Charli's Instagram
• Oaktree Instagram

Connect with Kate Russell

• The Huddles Leadership Podcast
• LinkedIn

This episode challenges traditional perspectives on leadership while providing practical insights into modern organisational management and the value of diverse leadership experiences.

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In this episode of The Huddle Leadership Podcast, host Kate Russell engages in an illuminating conversation with Dr. Nick Tellis, a General Practitioner, about the comprehensive nature of health and wellness in both personal and professional contexts. Drawing from his extensive experience in general practice and preventive healthcare, Dr. Tellis shares insights into how good health encompasses physical, mental, and social well-being, while exploring the critical role of healthcare providers and employers in supporting overall wellness.

The discussion delves into the SNAP framework (Smoking, Nutrition, Alcohol, Physical activity, plus Loneliness) for optimizing health, the importance of consistent healthcare relationships, and the crucial role of GPs in mental health support. Dr. Tellis explains how the Australian healthcare system provides accessible mental health services while highlighting the importance of workplace wellness and leadership in supporting employee health.

Key Takeaways

• Holistic Health Definition: Understanding health as complete physical, mental, and social well-being, not merely the absence of disease.
• Preventive Healthcare: The SNAP framework provides a practical approach to maintaining good health through lifestyle choices.
• Healthcare Relationships: The value of maintaining a consistent relationship with a GP and medical practice for optimal health outcomes.
• Workplace Wellness: How employers can create supportive environments that promote employee health and well-being.
• Mental Health Support: The central role of GPs in providing mental health care and the importance of accessible support systems.

Resources

• Mental Health Support Line (South Australia): 13 14 65
• Health Direct: 24/7 nurse-staffed government health line
• Medicare Mental Health Care Plans
• GP-provided mental health services
• Urgent Care and Priority Care Centres

Connect with Nick

• LinkedIn
• Instagram
• Facebook
• Website

This episode provides valuable insights for individuals seeking to optimize their health, employers looking to support employee wellness, and healthcare professionals working to maintain their own well-being while serving others. The discussion emphasizes Australia's robust healthcare system and the importance of proactive health management through established support networks.

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In this episode of The Huddles Leadership Podcast, host Kate Russell engages in an insightful conversation with Andrew Carnegie, Director of the Carnegie Consulting Group, about strength-based leadership and its transformative impact on coaching and organizational development. Drawing from his background in clinical neuropsychology and positive psychology, Andrew shares how focusing on strengths rather than deficits can create more effective and sustainable leadership outcomes.

The discussion explores how strength-based approaches can revolutionize coaching and leadership development, particularly in handling conflict and managing feedback. Andrew explains how traditional deficit-focused methods can trigger defensive responses, while strength-based approaches unlock potential and motivate genuine growth.

Key Takeaways

• Strength-Based Leadership: Understanding how focusing on inherent strengths rather than weaknesses creates more effective development outcomes.
• Neurological Impact: Learn how deficit-focused feedback can trigger fight-or-flight responses, while strength-based approaches enhance learning and growth.
• 360-Degree Feedback: Discover innovative approaches to feedback that build rather than diminish confidence and motivation.
• Coaching Partnership: Explore how effective coaching creates supportive environments for sustainable leadership development.
• Stress Management: Understand how strengths can become limitations when overused under pressure.

Resources

• Connect with Andrew Carnegie at Carnegie Consulting Group
• Access the VIA Strengths Assessment tool mentioned in the episode
• Explore authentic leadership development programs

This episode provides valuable insights for leaders seeking to enhance their effectiveness through strength-based approaches and positive psychology principles, while offering practical tools for personal and professional development.

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In this episode of The Huddle Leadership Podcast, host Kate Russell sits down with psychotherapist Kirrilly Falivene from The Inspired Mind to explore the complex dynamics of people pleasing and its impact on leadership and mental health. Drawing from her professional expertise and personal experience, Kirrilly shares valuable insights on recognizing people-pleasing patterns, understanding their connection to trauma, and developing healthier approaches to leadership and self-care.

The conversation examines how people-pleasing behaviours can lead to burnout, particularly among women juggling multiple responsibilities. Kirrilly offers practical strategies for recovery, emphasizing the importance of internal validation and boundary-setting. Through compelling examples and therapeutic insights, she illustrates how leaders can create supportive environments that encourage authentic communication and personal growth.

Key Takeaways

• Understanding People Pleasing: Learn how external validation-seeking and trauma responses shape people-pleasing behaviours.
• Signs of Burnout: Recognize key indicators including extreme fatigue, irritability, sleep disturbance, and loss of joy.
• Empathetic Leadership: Discover how curiosity and understanding can transform workplace dynamics and build trust.
• Recovery Strategies: Explore practical approaches to developing boundaries, self-awareness, and internal validation.
• Leadership Challenges: Understand how people pleasing affects leadership effectiveness and team dynamics.

Resources

• Connect with Kirrilly Falivene at The Inspired Mind for psychotherapy and leadership facilitation
• Explore people-pleasing recovery programs and empathetic communication training

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In this episode of The Huddle Leadership Podcast, host Kate Russell sits down with Priya Robert and Mel Gibson, co-founders of PM Enrich, to explore the transformative power of referral networks in business. Drawing from their extensive experience, Priya and Mel share insights on building authentic relationships and leveraging strategic networking for business growth, particularly in the evolving post-COVID landscape.

The conversation delves into how businesses can cultivate meaningful partnerships, navigate networking events effectively, and create sustainable referral networks that benefit all parties involved. Through their personal experiences and professional expertise, the co-founders highlight the importance of curiosity, transparency, and goal-setting in networking endeavours.

Key Takeaways

• The Foundation of Referral Networks: Learn how PM Enrich's approach to relationship-building creates sustainable business growth.
• Post-COVID Networking Evolution: Discover how collaboration and networking dynamics have transformed since the pandemic.
• Strategic Networking Essentials: Understand the key elements of effective networking and relationship management.
• Partnership Power: Explore the benefits of having business partners and building supportive communities.

Resources and Links

• Connect with Priya Robert and Mel Gibson at PM Enrich here.
• Explore networking events and referral opportunities through PM Enrich's platform

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