Inspired by a simple but powerful question—“What is AI?”—we’re joined by Brenda Bown, SAP CMO- AI, to explore how AI is reshaping life and work, and what it means for every generation.

In this episode of The Human Factor, we step back from the hype and ask a simple but essential question: What is AI, really?

We’re joined by Brenda Bown to unpack the evolving role of AI in our lives—from innovation and transformation to the fear and uncertainty some still feel. What does AI really mean for humans? How can we design a future where we co-exist and thrive together?