The Hustler Files with Lisa Reilly - Stories That Challenge What You Thought You Knew

What happens when decades spent behind prison walls helping others tell their stories inspires a powerful debut novel. In this episode of The Hustler Files, we sit down with longtime prison activist, educator, and author Jean Trounstine to discuss Sounds Like Trouble to Me, a gripping story shaped by the emotional realities of incarceration, abuse, survival, justice, and hope. Jean shares how years of teaching incarcerated women, directing theater programs behind bars and witnessing lives transformed inside the justice system ultimately led her to write her first novel! This conversation explores the real-life experiences that inspired her characters, the emotional complexities of trauma and redemption, and the powerful stories too often hidden from public view. The discussion also takes a deeper look at women's incarceration, abuse behind prison walls, and the courage of those fighting for justice and change. It's a conversation about storytelling, humanity, and the belief that truth whether through fiction or lived experience can challenge what we think we know.

Behind every prison sentence is a family story. In this deeply personal Mother's Day episode of The Hustler Files, you'll meet Daisy Diaz, a justice-impacted woman and mother who shares how it felt to be the ugly duckling of her family and live on the streets beginning at the age of 12. From navigating her addictions, to her rollercoaster of incarceration, and then separation from her own children, Daisy shares a raw and honest account of a life shaped by trauma yet transformed by resilience. She opens up about the emotional toll of "mother-child" visits in prison, and the reality that while one person serves the sentence, families serve time too. Now 11 years clean, Daisy reflects on rebuilding her life, repairing relationships, and stepping into her purpose: helping other women find their way forward by planting seeds for them to follow. This episode is a powerful reminder that second chances don't just change one life, they can change generations.

Opportunity, advocacy, and second chances is always a priority conversation when 1 in 3 Americans are justice-impacted. In this episode we highlight, for an inaugural conversation, Rahsaan Hall, President & CEO of the Urban League of Eastern Massachusetts. This enlightening conversation explores the Urban League's mission, its national impact with 93 cities under the Urban League umbrella, and its frontline leadership in championing the Clean Slate Coalition. While there is still no Clean Slate law, in place, in Massachusetts, Rahsaan breaks down the realities of criminal records in Massachusetts where access to employment, housing, and opportunity is often shaped by a past that may no longer reflect who someone is today. Rahsaan speaks to the push for Clean Slate legislation, the effort to automate record sealing, and why removing these barriers is critical not just for individuals, but for families, communities, and the broader economy. As we learn from each episode, behind every record is a story and every story has the power to change how we see each other.

April is Second Chance Month, and this episode brings two powerful stories that show what can happen when opportunity meets determination. First, we welcome back Brandon Downey, who first joined us in Episode 19 while rebuilding his life after incarceration. Now, several years later, Brandon returns to share how recovery, persistence, and the support of second chance employers helped him transform his future. Today, he is working at the Hampshire County Jail in reentry services, mentoring others, and rebuilding his life as a father. Then, we head to Ohio to meet Lindsey Watzek of JBM Packaging, a company known for its commitment to Fair Chance hiring. Lindsey shares how a felony connected to addiction once left her feeling hopeless, but through the support of a recovery-friendly workplace, she has built a stable, independent life and is now working toward becoming the first female supervisor at her company. Two journeys. Two employers who said yes. And two powerful reminders that when people are given a real opportunity, everything can change.

What does it take to rebuild a life after four incarcerations, across four different decades, and stay the course when the path isn't easy? Today we welcome Tammy Franklin of Prison Fellowship, a woman, mother and wife whose lived experience, at every decade in her life, challenged her with incarceration, until a powerful transformation from God led her to serve others walking the same difficult road. Tammy shares how finding that faith with the only prayer she knew; 'God, please help me' was the final turning point to help her rebuild her life and find her purpose, with mentorship and love from the 'church women with the sparkly eyes'. Now working with Prison Fellowship, Tammy uses her voice to support justice-impacted individuals and families, offering guidance rooted in real-life experience. Her story is one of resilience, redemption, religion; all daily commitments required to stay on her path, one step at a time. This conversation reminds us that second chances are not just given; they are built, step by step, through courage, accountability, hope, and help from above.

In this powerful episode we hear the remarkable story of Paul Cowley, a man whose life journey reflects the true power of hope, faith, and second chances. After experiencing the consequences of poor choices that led him into prison, Paul's life took an unexpected turn when a compassionate military officer offered him a second chance, a unique moment that would ultimately change the direction of his life forever. That act of belief sparked a transformation rooted in faith, discipline, and purpose. Drawing inspiration from Proverbs 13 "Hope deferred makes the heart sick", Paul shares how hope and God became the foundation of his healing and growth. While for many years he dedicated his life to helping others find hope in the midst of hardship, encouraging those who feel lost to believe that change is possible. Today Paul is the Managing Director of Second Chance Partnership, an organization, in partnership with Iceland Foods, helping 'prison leavers' find work and a living wage through the same second chances that once changed his own life. This episode is a powerful reminder that hope can restore what despair once tried to take, and that sometimes one person's belief in you can change everything.

Meet Jesse Crosson, author of The Best Part of Prison, founder of the Second Chancer Foundation, an inspirational voice for second chances, and now a social media influencer. But that wasn't how it all started. At just 18 years old, Jesse's life changed forever after a robbery and shooting led to a 32-year prison sentence. What followed was nearly two decades behind bars, time that could have defined his life in one direction but instead became the foundation for profound personal growth. During his incarceration, Jesse found mentors, discovered the power of reading and writing, earned a college degree, and began reshaping his identity. After serving nearly 19 years, he was granted clemency and released, stepping into a world transformed by technology, opportunity, and responsibility. Today, Jesse uses his lived experience to help others find freedom, not just from incarceration, but from the emotional and mental barriers that hold people back. Through his foundation, public speaking, and widely followed social media platforms, he's found a voice for good, a voice that says, even the hardest obstacles can become opportunities for growth.

Today we meet Pray'Eon, a young emerging leader whose already young life journey reflects the power of second chances and personal transformation. Once involved in the justice system and placed in a juvenile detention center at a young age, Pray'Eon now uses his lived experience to guide others and advocate for positive change. Through resilience, reflection, and mentorship, he has transformed his past into purpose and is now stepping into leadership through his work with the Coalition for Juvenile Justice (CJJ). In this very personalconversation: Pray'Eon shares how his early experiences shaped his worldview, the lessons he learned while navigating the justice system, and his commitment to helping young people avoid the same pitfalls. He speaks openly about unity, responsibility, and the importance of lifting others rather than turning against one another. This episode is a strong and inspirational reminder that leadership CAN grow from adversity, and that the voices of young people with lived experience, like Pray'Eon are essential to shaping stronger, safer communities, everywhere.

Access to justice stops at the prison gates unless you happen to be incarcerated in one of the few states in the U.S. that has prisoner legal services available. For 9 plaintiffs and another 150 incarcerated men at the Souza-Baranowski Correctional Center in Massachusetts, legal help from Prisoner Legal Services and Hogan Lovells Law Firm was able to offer legal support, and won a $7 million landmark case, against the correctional center. In this episode of The Hustler Files, Lawyers of the Year, in Massachusetts, David Milton and Kayla Ghantous discuss the critical role of organizations dedicated to advocating for prisoners facing legal challenges, while incarcerated. While civil legal services exist for housing, benefits, and family matters, far fewer resources are available to those behind bars, leaving many without the legal support they desperately need. This conversation shines a light on the growing demand for prisoner legal advocacy, the gaps in access to justice, and why these services are more essential than ever, because justice should never depend on where you are.

As attorney, youth advocate and Executive Director of the Coalition for Juvenile Justice, Melissa Milchman's "superpower" is bringing people and organizations together to improve the lives of children and youth, and strengthen communities across the U.S. Even today her mother says she's been wearing her superhero cape since she was a child. In this episode, Melissa shares how collaboration across various juvenile justice systems, through her organization, regardless of politics or changing landscapes, remains essential to protecting young people and creating safer communities. As someone deeply committed to youth advocacy and justice reform, Melissa believes progress happens when leaders stay focused on a shared mission: ensuring children and youth have the support, opportunity, and the community they deserve.