Everett Lippel (@soiwasinthishouse) has spent 17 years in HVAC and home services, working in sales, operations, ownership, consulting, training, and podcasting.

He’s seen the trade from almost every angle, and his biggest lesson is simple: fixing the unit matters, but knowing how to handle the person in front of you matters just as much.

In this episode, you’ll hear:

• How Everett went from 0-for-11 on his first sales calls to building a career in HVAC

• How to talk about big repairs or replacements without sounding like you’re just trying to sell something
• Why newer techs need mentors, tools, training, and post-call conversations to get better fast

If you’re an HVAC tech trying to get sharper on calls, make customers trust you faster, and stop feeling weird when money comes up, this episode is worth the listen.

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