Jake Krauss (@koolinwithkrauss_hvac) is a residential HVAC tech with 2.3M+ YouTube views and co-host of HVACKnights.

He's the guy who shows up when your AC dies in the Florida heat, and he's building a reputation by taking care of his community one call at a time.

In this episode, you'll hear:

• Why Jake offers free second opinions and no dispatch fees for veterans, teachers, and first responders
• How being honest about pricing (even when it costs you the job) builds long-term trust
• Why residential HVAC means being part technician, part problem-solver, part community pillar

Whether you're in the trades, running a service business, or just trying to find an HVAC guy you can trust, Jake's got the straight talk on what it takes to do it right.

Follow us on TikTok: @RyanTradesUp

Adrian Garcia (@reliablehvacr) owns Reliable Kitchen Services in South Texas and hosts the Reliable Trades Podcast. He's seen it all, from starting at the bottom in his dad's company to dealing with hecklers while fixing hospital freezers.

In this episode, you'll hear:

• Why starting in the trades means starting at the bottom—even when it's your family business

• Why buying that brand new truck will kill your future (and what to do instead)
• How a little effort goes a long way when older techs are gatekeeping

Whether you're thinking about the trades, already in the field, or running a service business, Adrian's got the real talk you need to hear.

Follow us on TikTok: @RyanTradesUp

Welcome to the very first episode of The Dispatch!

Join Ryan Prosser and Jessica Begley, Co-Founders of FieldMind, as they kick things off by answering the big question: What is FieldMind and why does it exist?

In this episode, you'll hear:

• The real problem facing field techs today (hint: it's not just about finding manuals)
• Why the trades are harder to break into than ever before—and how technology can help instead of hurt
• The story behind building AI that actually works FOR tradespeople, not against them

Whether you're running a service team, working in the field, or just curious about what's happening in the trades, this is your behind-the-scenes look at how FieldMind came to be.

Follow us on TikTok: @RyanTradesUp

I’ve spent most of my career building technology for the people who keep the world running, the ones out in the field, fixing what breaks, often before anyone even knows it did.

The more time I spent with them, the more I realized: these are the stories worth telling.

Welcome to The Dispatch. Every other week, I sit down with the voices you already know, the field pros, trainers, and creators showing what this work really looks like.

We talk about the work, the culture, the tools, and the lessons. No scripts. No PR. Just real conversations with the people who know what it takes to get the job done.

I’m Ryan Prosser, founder of FieldMind and this is The Dispatch — where your favorite voices from the field finally get the mic.