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In this episode, I speak to Arjun Ananth about his career journey and his mission to build a broad, inclusive healthcare services platform across southern India. Arjun is CEO of diagnostic services company Medall (www.medall.in), having stepped in to the role in November 2019, just three months before India was hit by Covid-19. With serendipitous timing, Medall had already begun to develop and expand serrvices that have been key to their growth during the pandemic.
We discuss his very varied career, from technology investment banking in Silicon Valley during the dotcom boom (incidentally, a similar path to Babylon founder Ali Parsa), to setting up Nike’s first office in India, running heavy industrials businesses and working in private equity.
Medall was set up by Peepul Capital, the private equity buyout firm that Arjun joined in 2016. We discuss the changes he has implemented in a very short period, including redefining the customer focus and, with perfect timing, developing both a home collections business and a teleconsulting service immediately before Covid-19 arrived and the country went into lockdown.
Inevitably, technology is driving innovation -Arjun is ambitious for growth in the Wellness space and sees the secure use of data as key.
Arjun gives great insights into the Indian market - both in terms of the diet and lifestlye of the general population, and the price point for healthcare compared to other countries. “In many ways, India’s biggest opportunity lies at the bottom of the pyramid”. He talks about specific programs they have initiated to assist those in poverty, and the satisfaction he derives from making an impact.
He also shares a few thoughts on effective leadership and lessons he has learned.
If you are interested in connecting with him regarding collaboration and partnership opportunities, then please feel free to email him on [email protected]