The Impact Makers

Healthcare's Innovation Paradox: Are We Making Healthcare Better or Just Faster?

Guest: Dr. Craig Samitt | The Impact Makers by ImpactBoostX

Healthcare is innovating faster than ever. AI, digital health, and new care models are creating exciting possibilities. Yet patients continue to struggle with access, affordability, and fragmented care.

Are we making healthcare better, or just making a broken system faster?

In this episode of The Impact Makers, I sit down with Dr. Craig Samitt, physician and former President and CEO of Blue Cross Blue Shield of Minnesota, to explore what meaningful healthcare transformation really takes.

He calls one of healthcare's biggest challenges "shrinking the maze beyond digitalizing the maze."

We're adding AI, automation, and new technologies, while patients are still left figuring out how to get the care they need.

His own experience with two healthcare systems showed how differently care can work when the system takes responsibility for coordinating the patient's journey.

That resonated deeply with me.

As a cancer survivor, I experienced how a second-opinion service I had helped launch reached me only after my surgery, during chemotherapy.

The right intervention matters only when it reaches the patient at the right time.

Craig challenges healthcare leaders to ask some uncomfortable questions:

-What should we stop doing?

-Who owns patient outcomes?

-Where are financial incentives working against better care?

As a cancer survivor, this conversation is personal to me. It reinforced something I believe deeply:

Join us for a candid conversation about rethinking healthcare through the eyes of the people it serves.

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The Impact Makers | An ImpactBoostX Series | Conversations with leaders turning ideas into real-world impact!

What if the barrier isn’t ability, but access?

My conversation with Pranav Desai, Founder of VOSAP, challenged me to think differently about disability, technology, accessibility, and participation.

I’m bringing this conversation back from Aug 2026 as part of The Impact Makers, because creating impact sometimes starts by making it possible for more people to participate.

This is a conversation with Pranav Desai, Founder of VOSAP, about disability, accessibility, assistive technology, AI, and creating greater participation. A powerful reminder that sometimes what looks like a limitation is really a question of access, and when more people can participate, everyone moves forward.

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Sometimes you don’t realize the impact of a small action.

When Thursday Think Bites was just an idea, Ganesh Joshi Regmi gave me 15 minutes of his time and helped me figure out how to get started and that conversation helped the journey of ImpactBoostX and making Thursday Think Bites a reality.

It feels fitting to bring our conversation back as part of The Impact Makers, because sometimes impact starts with something as simple as giving someone 15 minutes of your time.

This is my conversation with Ganesh Joshi Regmi, back from Apr 2026, explores technology, leadership, and the power of sharing what you know, along with the small conversation that helped start Thursday Think Bites and eventually The Impact Makers.

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Some conversations stay with you.

My conversation with Sparsh Shah was one of them.

As I launch The Impact Makers, I’m bringing back this conversation that I had with him in Jan 2026, because Sparsh embodies exactly what this series is about: people turning their circumstances, ideas, and abilities into meaningful impact.

This is a conversation with Sparsh Shah about resilience, possibility, purpose, and creating impact despite extraordinary constraints. From 150+ fractures to music, a Guinness World Record, and helping raise millions for charity, Sparsh reminds us that limitations don’t have to define what’s possible.

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