This week’s guest on The Impact Sessions Podcast is as passionate as they come about a subject close to her heart....

It is Tracey Dawson, Managing Director of Daletech Electronics in Leeds and her passion is for manufacturing, particularly UK manufacturing.

In addition to her role at Daletech, a business she has been involved in for over 25 years, Tracey is also Chair of Leeds Manufacturing Alliance and a Member of Make UK & RAB.

In this episode, she discussed the impact of the global pandemic on her business as well as the wider UK manufacturing economy. What the future may hold and how to maintain manufacturing confidence and she also shares her passion for investing in skills through valuable Apprenticeships and how everyone from the Government to those in the education sector should be much more focused and supportive towards this route for many more young people.

As a Titan of the West Yorkshire Manufacturing sector, this is an insightful, engaging and passionate episode not to be missed.

Feedback welcome - enjoy.

Contact Details

Tracey Dawson, Managing Director

Daletech Electronics Ltd

Tel - +44 (0) 113 239 4220

Email - [email protected]

Web - www.daletech.co.uk

LinkedIn - http://linkedin.com/in/traceydawsondaletech

A First for The Impact Sessions Podcast - a Returning Guest......

On this episode, the excellent Marianne Smith, Managing Director of Doo Marketing and one of the UK's leading Practitioners around the whole Customer Journey & Customer Experience returns to share some of her successes from a challenging 2020 for many.

Marianne was actually the very first guest on Episode 1 in October 2019, but she is in such top form, at the top of her game that we simply had to have her back.  She is now more relevant than ever in the on-going pandemic.

She shares why putting the customer at the heart of your marketing and sales focus will create opportunities and build both a new customer funnel as well as a band of loyal, repeating customers who become strong advocates for your business and brand, whatever the challenges around you.

Marianne also shares a Case Study or two about the impact of her work and why every business needs to think customer first, not just lip service, but actual actions!

A cracking and valuable listen or watch from a superb, engaging guest. Enjoy.

Contact Details

Marianne Smith Managing Director, Doo Marketing

Tel - +44 (0) 7414 821546

Email - [email protected]

Web - www.doomarketing.co.uk

LinkedIn - https://www.linkedin.com/in/doomarketing/

This week's Podcast Guest, Charles Fawcett fell in love with a British Icon as a child and followed his dream of building a career and a very successful global business on the back of that love.

There were a couple of audio glitches in here but nothing to reduce the impact of the session we hope.

What is the icon and brand and the object of his love - The Land Rover Defender.......

Setting up Twisted Automotive in Thirsk, North Yorkshire, originally as a part-time venture offering tune-ups and engine tweaks, Charles quickly grew the business to help his Defender-owning customers to create the best Land Rover Defender that they could have.

Engines, suspension, after-market parts, there really is no limit to the improvements you can make to this iconic British beauty, (originally conceived as a workhorse farming vehicle), and no limit to the budget some will spend on these improvements.

Innovation, creativity and the customer experience all drive the on-going success of the Twisted Automotive brand which also took on the might of Jaguar Land Rover in a court battle over IP (and won).  A great story of David beating Goliath.

Charles is a passionate and successful Entrepreneur who left school with little by way of formal qualifications, but through specialising in a brand, focusing on innovation and through sheer hard work and determination, now operates a business that is recognised the world over as THE place to go if you own a Land Rover Defender and want to make it the very best it can be.

The next chapter is just around the corner too....

An inspiring Podcast episode with a highly engaging guest.  Hope you enjoy.

Podcast Guest – Charles Fawcett Founder & CEO of Twisted Automotive

PR Company – Faith PR

Tel - +44 (0) 1484 599886 

E – [email protected]

Web – www.twistedautomotive.com

On this episode, regular Host, Nick Bramley interviews a 2nd Year University Under-Graduate Psychology Student about the whole University experience under COVID19 restrictions and whether this experience is helping students to prepare for the future?

She just happens to be his daughter, Charlotte.....

How has the University experience been?

Will the pandemic restrict student skills and confidence development and what are the implications for future employment?

What do you have to do to cope with Zoom lectures and little or no face-to-face engagement?

What advice would she offer potential students and parents of students considering September 2021 as a University entrant?

Charlotte also rights a few misconceptions about her passion - psychology and how this particular degree creates some of the widest transferable and employability skills that any employer should be aware of.

If you employ graduates, if you are a parent of a potential University student, or you just want an honest insight into University life in a pandemic, then give this a watch or listen.

On this excellent episode of The Impact Sessions, we are delighted to welcome Chris Black, Managing Director of Sound Leisure.

Discussing The Global Success Story of a UK Manufacturer & Brand, Chris runs a Leeds based manufacturing business, renowned for the design and manufacture of high-quality Jukeboxes, plus a range of other craftsman-led leisure products that have literally taken the world by storm.

From a small family-business in the late 1970's to a global brand selling into over 25 countries, Chris has taken his father's business to new markets, whilst building a brand that is known for quality, innovation and customer excellence.

Quite a journey and quite a story too........

How has a global pandemic affected Sound Leisure?

How has innovation been a a cornerstone of their success?

What's next for Sound Leisure?

This and more are discussed in this really engaging episode with a Titan of the West Yorkshire Manufacturing & Export fraternity.

Inspiring.....

Contact Details

Chris Black, Managing Director

Sound Leisure

Tel +44 (0) 113 232 1700

Email - [email protected]

Web - www.soundleisure.com 

On this episode, we meet Paula Kaye. Paula is a Hospitality & Food Specialist and Founder of Boost Consultancy.

She launched a business in support of the Hospitality Sector just after lockdown in March 2020 and has brought her years of front line sales, customer service and operational experience to the fore, working with the sector to share ideas for being resilient, agile and most importantly, still here in 2021.

Putting the customer at the heart of the experience, following 7 steps to make the experience excellent and also looking for agility and areas to pivot into - all are covered in a really practical, engaging and helpful interview.

The lessons learned in genuinely tough, challenging and uncertain times are very transferable to other sectors, so give it a listen or watch and be prepared to be inspired.

Paula believes that the Hospitality & Food sectors will survive into a brighter future than 2020 provided and that 2021 will see us all being more supportive of our local hospitality and food sectors and where local food producers will thrive.

A really timely and interesting pre-Christmas Impact Sessions Podcast episode.

Hope you enjoy it, whatever the sector you are in.

Contact Details

Paula Kaye Founder of Boost Consultancy

Tel - +44 (0) 7595 278159

Email – [email protected]

Web – www. boost-consultancy.co.uk

LinkedIn - https://www.linkedin.com/in/paula-kaye/

A first for The Impact Sessions, in that in this episode we interview two guests - at the same time.

Delighted to introduce Terry Mullen & Mark Llewellyn, Joint Managing Directors of Revive! Auto Innovations.

Together they run one of the UK's most successful, high-growth Franchise businesses, but share a host of content on this Podcast that is also relevant and transferable to non-Franchise businesses. Entitled - How Managing Your Goals Created Award-Winning Success & Growth, this is a truly inspiring story of audacious and ambitious goal-setting, a focus on communication, team engagement and of course, the ability to drive business success.

It hasn't all been plain sailing though, so sit back, have a watch or listen and be prepared to be inspired.

The lessons learned are great to see and hear as the business continues it's upwards trajectory, a trajectory that continues to be recognised with a host of prestigious awards too.

We really enjoyed recording this session (including a couple of audio interruptions from cats, phones and delivery drivers)!

Contact Information

Terry Mullen & Mark Llewellyn Joint Managing Directors

Revive! Auto Innovations

Tel - Terry +44 (0) 7771 525197

Tel - Mark +44 (0) 7967 695999

Email Terry - [email protected]

Email Mark - [email protected]

Web - www.revive-uk.com

This is not a Financial Service Podcast - Read on or listen to see why.....

This week's guest is Jon Anderson, Head of Leeds Office & Director of Building Consultancy at Lambert Smith Hampton. Jon is a specialist in all things commercial property related and runs a team of specialists across a lot of disciplines in this particular area too.

So, if you have a pension, a traditional pension fund investment has always been investing in and around commercial property of some sort. Pension funds ride the ebbs and flows of commercial property trends and this affects YOUR investments.

They have always loved the sector.

On this episode, we explore trends in commercial property, the effect that COVID19 has had on the market, investor confidence and where the smart money is now going, or should be going?

We also explore the working from home phenomenon and the future of the High Street amongst many subjects.

Finally, Jon will offer some insights in what you might do if you have a property portfolio, you own a single office or retail space, or you are in a commercial property lease. A more positive outlook than you may anticipate, despite the tough times and the constant barrage of business failures, especially on the High Street.

Contact Details

Jon Anderson

Head of Leeds Office & Director of Building Consultancy

Lambert Smith Hampton

Tel - +44 (0) 7860 754073

Email - [email protected]

Web - www.lsh.co.uk

This week's top guest, Jayne Graves, Managing Director of Encompass Marketing, is a high-performing Marketing Strategist who works with and supports ambitious, growth-hungry businesses as well as those looking for some strategic direction for their marketing activity.

I have known and worked with Jayne for over 20 years and she is always at the top of her game.

Very practical, down-to-earth and effective, Jayne marries marketing with sales and the customer experience to deliver results that positively impact on the financial performance of her wide range of client businesses.

Not "fluffy", not "vague" she starts with the ideal customer and builds a strategy that delivers genuine engagement, value and results.

Covering her journey from a very successful 1990''s Franchise Entrepreneur to the launch of Encompass Marketing in the early noughties, always with marketing as the golden thread for her success, we cover a lot of ground around trends, focus, activity, marketing options etc.

Well worth a watch or listen as you look at your 2021 (and hopefully post-COVID19 plans).

Contact Details

Jayne Graves, Managing Director Encompass Marketing

Tel - +44 (0) 7811 212874

Email - [email protected]

Web - www.encompass.uk.net

Warning & Apology - Sound Quality Not to Usual Impact Sessions Podcast Quality

On this Impact Sessions Podcast, I discuss all things recruitment, people strategy and the commercial value of working with professionals with my guest, Charly Melia, Managing Director of Integrated Recruitment.

• With so many candidates on the market, is there even a place for a recruitment business?

This and more are discussed in a fascinating episode that any business owner or anyone responsible for recruitment or potential future recruitment should listen to or watch.

If your business has growth plans, don’t risk that growth without a proper, effective recruitment and people strategy.

Contact Details

Charly Melia, Managing Director Integrated Recruitment

Tel - +44 (0) 7423 105399

Email - [email protected]

Web - www.integratedrecruitment.co.uk