In this episode, my guest Michele Frimmer and I will discuss the importance and the power of an apology to heal a difficult relational moment but also how difficult it often is to use this powerful tool, because, depending on your point of view, an apology is either a heartfelt recognition of the hurt our partner is experiencing, or a completely undeserved criticism that must be defended against at any cost. We will discuss how to move from a position of defense, which creates a negative cycle, to a position of generosity, which creates a positive, healing cycle.