<p>Charly's said it once and she'll say it again - the Customer Experience should be the centre of your business. Without Customers, you can't have a business.</p>

Charly's said it once and she'll say it again - the Customer Experience should be the centre of your business. Without Customers, you can't have a business.

The Importance of Customer Experience in Business (2024/128)

Where small business tech meets plain English.

Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff. Whether you're a DIY'er trying to make sense of your website, emails, or software, or you just want to know if your IT team is talking sense, this podcast is for you. Each episode is packed with practical advice, real-world tips, and insights from the trenches.

If you've ever thought, "There’s gotta be a better way to do this tech stuff" - you’re right. Charly is here to show you how.

Technology

Where small business tech meets plain English. Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff. Whether you're a DIY'er trying to make sense of your website, emails, or software, or you just want to know if your IT team is talking sense, this podcast is for you. Each episode is packed with practical advice, real-world tips, and insights from the trenches. If you've ever thought, "There’s gotta be a better way to do this tech stuff" - you’re right. Charly is here to show you how.

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The Importance of Customer Experience in Business (2024/128)

The Importance of Customer Experience in Business (2024/128)