Welcome to The Incident Report Episode 45. Adam and Paul discuss Dee Burger’s interview with Channel Futures and Insight’s shifting integrator market approach.

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

Insight Enterprises’ Burger: Solutions Integrator Vision Will Double Customer Share

https://www.channelfutures.com/business-models/insight-enterprises-burger-solutions-integrator-vision-will-double-customer-share

Welcome to The Incident Report Episode 44. Adam and Paul sit down with special guest Koby Phillips, VP of Cloud at Telarus. Koby shares insights on the channel, what he’s observing, and unlocking value as a transformational partner.

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

You can reach Koby at [email protected]

Welcome to The Incident Report Episode 43. Adam and Paul discuss AWS in 2023, Aligned Data Center expansion, and AI-as-a-Service.

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

Amid Slower Customer Spending, What’s in Store for AWS in 2023?

https://www.channelfutures.com/cloud-2/amid-slower-customer-spending-whats-in-store-for-aws-in-2023

Aligned Data Centers Expands into Pacific Northwest

https://channelvisionmag.com/aligned-data-centers-expands-into-pacific-northwest/

AI-as-a-Service Makes Data Analytics Accessible and Cost Effective

https://venturebeat.com/ai/ai-as-a-service-makes-artificial-intelligence-and-data-analytics-more-accessible-and-cost-effective/

Welcome to The Incident Report Episode 42. Adam and Paul discuss the good, bad, and ugly of 2023: Bridgepoint Technology, Cybersecurity, and Salesforce.

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

Bridgepoint Technologies Acquires PPT Solutions

https://www.channele2e.com/news/bridgepointe-technologies-acquires-ppt-solutions/

2023 MSP Outlook: Cynersecurity, Automation Will Be Paramount

https://www.channelfutures.com/galleries/channel-futures-2023-msp-outlook-cybersecurity-and-automation-will-be-paramount-gallery

Salesforce is cutting 10% of it’s personnel, more than 7,000 employess

https://www.cnbc.com/2023/01/04/salesforce-is-cutting-10percent-of-its-workforce-more-than-7000-employees.html

Welcome to The Incident Report Episode 41. Adam and Paul are visited by the Ghosts of Channel Past, Present, and Future. A special holiday episode you shouldn’t miss. Paul does some very impressive acting.

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

3 Key Challenges Facing the Channel in 2023

https://www.channele2e.com/news/3-key-challenges-facing-the-channel-in-2023/

Welcome to The Incident Report Episode 40. Adam and Paul discuss how to maximize the technology in which your company invested. Is spending more money the answer?

(Big) Hint: No.

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

Cybersecurity Checkup

https://lp.questsys.com/cybersecurity-checkups-details

Cybersecurity Checkups - brochure

https://www.questsys.com/wp-content/uploads/2022/10/Cybersecurity_Checkups_LFormat_v7.4.1.pdf

Welcome to The Incident Report Episode 39. Adam and Paul discuss improving the partner experience, overpaying for internet, and a Rackspace security incident.

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

Common Vendor Miscues That Hinder the Partner Experience

https://www.channelinsider.com/tech-companies/vendor-miscues/

Rackspace Security Incident Causes Thousands To Lose Email Service

https://www.crn.com/news/security/thousands-lose-email-service-due-rackspace-security-incident

Rural US Overpays for Internet, Expanding ‘Digital Divide’

https://channelvisionmag.com/rural-us-overpays-for-internet-expanding-digital-divide/

Acronym Generator

https://www.acronymgenerator.net/

Welcome to The Incident Report Episode 38. Adam and Paul discuss the holidays, Windows Virtual Desktops, BlockFi, Citrix, and Telecom Turmoil.

On Dec. 6th join Quest and BlackBerry Cylance® to get a firsthand look at how the Cylance AI-based platform prevents cyber-attacks against the most advanced attacks. Featuring real-time demonstrations of advanced attack techniques, this event will provide attendees with an understanding of prevention versus detection capabilities.

Register here: https://us02web.zoom.us/webinar/register/WN_fgEQSdh2RqCMr-Er6GLCLA

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

Windows Virtual Desktops

https://www.channele2e.com/5-things/updates-28-november-2022/

BlockFi Bankruptcy

https://www.cnbc.com/2022/11/28/blockfi-files-for-bankruptcy-as-ftx-fallout-spreads.html

Bank Closes Painful Citrix Debt Chapter

https://www.reuters.com/business/finance/banks-close-painful-citrix-debt-chapter-with-700-mln-loss-source-2022-09-21/

Turmoil in Telecoms

https://channelplaybook.com/telecom/turmoil-in-telecoms/?utm_source=dlvr.it&utm_medium=linkedin

Welcome to The Incident Report Episode 37. Adam and Paul discuss phishing, ransomware, and the changes you can make to help protect yourself, friends, and clients.

On Dec. 6th join Quest and BlackBerry Cylance® to get a firsthand look at how the Cylance AI-based platform prevents cyber-attacks against the most advanced attacks. Featuring real-time demonstrations of advanced attack techniques, this event will provide attendees with an understanding of prevention versus detection capabilities.

Register here: https://us02web.zoom.us/webinar/register/WN_fgEQSdh2RqCMr-Er6GLCLA

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

CISA – AA21-243A

https://www.cisa.gov/uscert/ncas/alerts/aa21-243a#revisions

Welcome to The Incident Report Episode 36. Adam and Paul discuss building a better partner ecosystem, the changing MSP model, and the FTX crypto empire collapse.

On Nov. 16th join Quest for an interactive Partner Forum! Your hosts Adam Burke and Gary Schick will share recent success stories as well as topics and trends that are timely for growing your customer base. Register here: https://lp.questsys.com/questchannelpartnerforumnov2022?utm_source=Sugar&utm_medium=Email&utm_content=August+2022&utm_campaign=Partner+Outreach

If you have questions or suggestions for the podcast, you can always email Paul and Adam at [email protected].

Thanks for listening!

Articles Cited:

Building a Partner Ecosystem

https://www.channelfutures.com/best-practices/building-a-partner-ecosystem-here-are-four-must-haves-to-make-it-work

The Morphing ‘MSP’ Model
https://channelvisionmag.com/the-morphing-msp-model/