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No one likes to be tricked. But it still happens sometimes, and some of us have friends who are tricked all the time. What's lacking here is a better way to make decisions and not get tricked. In this episode, we discuss:
- The disinformation and misinformation landscape
- Common practices that trick people
- Implications for people, leaders and organizations
Links and Other Information
The "dirty dozen" -- article from NPR on the 12 people behind most vaccine hoaxes
Idea of "pre-bunking" as discussed by the BBC
The Cambridge Social Decision-Making Lab: website
Drummond, C., & Fischhoff, B. (2017). Development and validation of the scientific reasoning scale. Journal of Behavioral Decision Making, 30(1), 26-38. Click here
Anderson, C. A., Lepper, M. R., & Ross, L. (1980). Perseverance of social theories: The role of explanation in the persistence of discredited information. Journal of Personality and Social Psychology, 39(6), 1037. Click here
Controlling the spread of misinformation: article from APA Monitor
One basic way to think about risk
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Mo Gawdat is the former Chief Business Officer of Google [X] and the author of Scary Smart: The Future of Artificial Intelligence and How You Can Save Our World. In this episode, we had the chance to discuss artificial intelligence--or AI--with Mo, and we covered his view of how AI is rapidly evolving, the risks of AI, and ultimately how we can remain in control of our collective future through a thoughtful approach to our interactions with technology.
Links and Other Information
Scary Smart: Mo Gawdat's latest book, available Sept. 30, 2021 - check it out on Amazon
Mo Gawdat's website and Slo Mo: A Podcast with Mo Gawdat
Solve for Happy: Mo Gawdat's 2017 book - check it out on Amazon
The "Dead-Internet Theory" - article in The Atlantic
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If you're in the fields of HR or training and development, it's likely that you've heard some about the use of artificial intelligence and gamification in organizations. One of the top experts in this area is Richard Landers, who is a professor at the University of Minnesota. He joined us for a fascinating conversation, in which we discussed:
- Why technology is cool but not magic
- Gamification and artificial intelligence
- Implications for leaders and organizations
Links and Other Information
More about Richard Landers: website
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Learning how to negotiate is an important skill. And one of the more common types of negotiations that we all go through has to do with job offers. So in this episode, we'll be talking about navigating job offers from the perspective of both the job candidate and from the perspective of the organization doing the hiring. Specifically, we discuss:
- Basic approaches toward negotiation
- Stages of the negotiation process
- Additional guidance for people and hiring teams
Links and Other Information
Harvard Business Review article on job offers
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While not all work can be done remotely, we've learned that many types of work can be done remotely or with some types of flexible arrangements. This realization isn't going away, and leaders now need to face this challenge head on. In this episode, we discuss:
- What's actually going on right now
- Unpacking the leadership challenge faced by many executives and managers
- Implications for people, leaders, organizations
Links and Other Information
Top 10 Work Trends: list
Updates on the top work trend
White paper on telecommuting: download
Related episodes: Post-Pandemic Leadership, The Four Day Work Week
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Since early 2019, a group of 12 members of the U.S. House of Representatives--six Democrats and six Republicans--have been on a bold mission to fix Congress. They're members of the Select Committee on the Modernization of Congress, chaired by U.S. Representative Derek Kilmer. He joined us to talk about their efforts, including:
- The origins of the committee
- Recommendations it has produced
- And much more
Links and Other Information
The Select Committee on the Modernization of Congress: website
Recommendations from the committee: 117th Congress recommendations, 116th Congress recommendations
June 24, 2021 full committee hearing: ""Rethinking Congressional Culture: Lessons from the Fields of Organizational Psychology and Conflict Resolution" click here
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So many times in business and in life, people and teams mess the same things up, over and over again. But one specific way in which leaders and teams can drive continual learning is through what's called the "after-action review," which we explore in this episode.
- What are after-action reviews and what problems might they help address
- Important elements of after-action reviews
- Best practices in using after-action reviews for team members, leaders, and organizations
Links and Other Information
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Work teams benefit from diverse perspectives. Yet that diversity can increase the probability of tension. In this episode, we discuss:
- The relationships among diversity, conflict, and team performance
- How we can think about and manage conflict within diverse teams
- Implications for people, leaders, and organizations
Links and Other Information
Garcia‐Prieto, P., Bellard, E., & Schneider, S. C. (2003). Experiencing diversity, conflict, and emotions in teams. Applied Psychology, 52(3), 413-440. Click here
Curşeu, P. L., & Schruijer, S. G. (2010). Does conflict shatter trust or does trust obliterate conflict? Revisiting the relationships between team diversity, conflict, and trust. Group Dynamics: Theory, Research, and Practice, 14(1), 66. Click here
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If you care about workplace learning and training, this is the episode for you. Kurt Kraiger is one of the world's top experts in that space, and he joined us for a tremendous conversation about the science of workplace instruction. In this episode, we discussed:
- Kurt's academic and professional journey
- What is the science of workplace instruction and why do we need it
- Implications for people, leaders, and organizations
Links and Other Information
The Science of Workplace Instruction: article by Kurt Kraiger and Kevin Ford
Kurt's work on mentoring: check out this one and also this one
Kurt on LinkedIn
Tea and Consent: video
Other experts in this area: Milt Hakel, Ed Salas
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Being the new person can be really tough. And helping newcomers is an important part of how we make teams work and how we get along well in society. In this episode, we discuss:
- What does it mean to feel welcomed
- Why it matters in the workplace and in broader society
- Tips for all of us
Links and Other Information
Siegel, A., Esqueda, M., Berkowitz, R., Sullivan, K., Astor, R. A., & Benbenishty, R. (2019). Welcoming parents to their child's school: Practices supporting students with diverse needs and backgrounds. Education and Urban Society, 51(6), 756-784. Click here
Eisenkraft, N., & Elfenbein, H. A. (2010). The way you make me feel: Evidence for individual differences in affective presence. Psychological Science, 21(4), 505-510. Click here
Madrid, H. P., Totterdell, P., Niven, K., & Barros, E. (2016). Leader affective presence and innovation in teams. Journal of Applied Psychology, 101(5), 673-686. Click here
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