In this inspiring episode of The Inn Crowd, host Jamie Mattingly chats with Britton and Josh, owners and operators of Flathead Lake Resort in Montana, about their remarkable journey from full-time RV life to creating a thriving boutique resort. Discover how they transformed vintage Airstreams into unique glamping experiences, their "raw goods" philosophy for building businesses without massive loans, and how they've created authentic community connections in Big Fork, Montana. From paddle-boarding to Monday night margaritas to providing attainable housing for the local workforce, learn how these former event marketers built a seasonal business that honors the property's 1948 heritage while serving modern adventure travelers just 45 minutes from Glacier National Park.

🔑 Key Takeaways & Topics

🌐 Guest Links

🎧 Jamie's Links

📌 Mentioned in the Show Notes

In this dynamic episode of The Inn Crowd, host Jamie Mattingly sits down with Baylee, Director of Sales at Origin Hotel Austin, to explore how a fast-growing boutique hotel brand maintains authentic local character while scaling rapidly. From Willie Nelson-signed cowboy hats in Austin lobbies to tiger stripes in Baton Rouge, discover how Origin Hotels creates Instagram-worthy moments that truly reflect each city's culture. Baylee shares insider strategies on influencer partnerships, user-generated content, and the challenges of forecasting revenue in an era of two-week booking windows. Perfect for hospitality professionals, hotel marketers, and anyone interested in building scalable brands with soul.

🔑 Key Takeaways & Topics

🌐 Guest Links

🎧 Jamie's Links

📌 Mentioned in the Show Notes

In this episode of The Inn Crowd, host Jamie Mattingly dives into the wild world of experiential travel with Leo Cuesta, founder of Uncharted Earth. From his early days in corporate real estate to crafting deeply immersive journeys through the Philippines, Colombia, and the American West, Leo shares how his passion for nature, culture, and authentic human connection fuels his adventure travel company. Tune in for a rich conversation on storytelling, sustainability, scaling with soul, and what it really takes to lead people through transformative travel experiences.

🎒 Local trip examples: trekking the Banaue Rice Terraces, kayaking remote islands, snorkeling marine sanctuaries.

In this deeply inspiring episode of The Inn Crowd, host Jamie Mattingly sits down with Huib and Iona, the visionary couple behind Eagle Dancer Resort in Sedona, Arizona. What began as a personal spiritual journey turned into a transformative hospitality experience for guests seeking healing, connection, and beauty. From curated wellness offerings to energetically aligned architecture, Eagle Dancer is more than a destination—it’s an experience of the soul.

In this episode of The Inn Crowd, host Jamie Mattingly sits down with Angie Rice, Co-Founder of Boutique Travel Advisors, to unpack what it really means to design transformational luxury travel experiences. From her background in forensic accounting to building a mission-led agency, Angie shares how her team creates one-of-a-kind itineraries that inspire, connect, and give back.

We explore:

BTA’s unique business model that blends independent and employed advisors

How travel advisors can scale through mentorship and specialization

The growing demand for purpose-driven and culturally immersive travel

Real stories of philanthropic travel that leave a lasting impact

How Angie is mentoring the next generation and advocating for tech upgrades in the travel industry

Whether you’re a hotelier, travel advisor, or luxury experience creator, this episode is packed with insights on how to grow with intention — and how to make every trip matter.

Why luxury travel is becoming more about transformation than amenities

The importance of defining the “why” behind every itinerary

How to build a travel agency that fosters collaboration, not isolation

Ways to incorporate philanthropy authentically into travel planning

Strategies BTA used to grow organically before ever investing in ads

How mentoring diverse learning styles builds stronger, more loyal teams

The real pain points behind travel tech — and how the industry can evolve

Why multi-gen travel and villa/yacht experiences are trending

How giving back on a trip can reshape both the traveler and the destination

Website: https://www.travelbta.com

Instagram: https://www.instagram.com/travelbta

Blog: https://www.duvalstreetmedia.com

Instagram: https://www.instagram.com/duvalstreetmedia

LinkedIn: https://www.linkedin.com/in/jamiemattingly

In this episode of The Inn Crowd, we’re heading to the Saskatchewan prairies to explore the story behind one of Canada's most unique destination resorts — Dakota Dunes Resort.

Joining me is Joy Caron, Director of Sales and Marketing, to share how the resort intertwines Indigenous culture, community, and modern luxury into a truly unforgettable guest experience. From architecture inspired by the Whitecap Dakota Nation to new innovations like a cosmic geodesic dome and a world-class thermal spa, this conversation will inspire anyone passionate about the future of meaningful travel.

In this episode, you’ll learn:

🌐 Dakota Dunes Resort

👩‍💼 Connect with Joy Caron on LinkedIn

🏨 Learn more about the Whitecap Dakota Nation

🎙️ Connect with Jamie Mattingly & Duval Street Media

Hotel owners, listen up—if you’re planning a renovation or development project, this is the episode you didn’t know you needed. This week, I’m joined by Danielle Foley, Founder and CEO of PDB Collaborative, a firm that serves as the owner's right hand in hotel projects across the country.

Danielle shares what an Owner’s Rep really does (and why so many developers wish they’d hired one sooner). From preventing seven-figure mistakes to translating a vague “vibe” into a budget-aligned design plan, Danielle breaks it all down with clarity, calm, and real-world examples.

What an Owner’s Rep actually does—and why you need one before you break ground

The most common (and costly) mistakes hotel owners make during renovations

How to save money without sacrificing guest experience

The power of local storytelling and thoughtful design in driving direct bookings

Why tech, landscaping, and even smell are shaping the future of hotel design

Danielle’s favorite real-world projects and what made them work so well

🎙 Guest: Danielle Foley

💼 Host: Jamie Mattingly

💡 Know someone who’d be a great guest on The Inn Crowd?

How bold branding, empowered teams, and a love for dogs helped Staypineapple redefine boutique hospitality.

Dina shares how they empower team members to go off-script, why surprise and delight isn't just a marketing slogan—it’s a mindset—and how being unapologetically bold has helped the brand attract the right guests (and happily repel the wrong ones).

Whether you’re a hotelier, marketer, or just love a great guest experience, this episode is packed with ideas and insights.

Why being dog-obsessed isn’t just cute—it’s a growth strategy

How Staypineapple empowers team members to create legendary surprise-and-delight moments

Why personality-driven branding increases guest loyalty

The power of saying, “We’re not for everyone”—and meaning it

How Dina thinks about guest personalization beyond preferences

Why a teabag and a box of Kleenex might be more meaningful than a comped cocktail

What happens when your social media strategy is built by your guests

Dina’s vision of Staypineapple as a mix of Steve Martin and Audrey Hepburn

Ideas you can steal to make your hotel—or any brand—more memorable and magnetic

Come for the dogs, stay for the pineapple robes, and leave with a masterclass in modern hospitality.

In this episode of The Inn Crowd, I sit down with the brilliant Margie Jordan, Founder of Jordan Executive Travel, to talk about what it truly means to create transformational, luxury travel experiences—and how hoteliers can tap into that mindset to better connect with today’s high-end guests.

Margie is a veteran of the travel industry with a gift for combining luxury, authenticity, and cultural immersion into every itinerary. From private Michelin-star cooking classes to sharing tea with nomadic families in Morocco, she’s redefining what luxury travel can look and feel like.

Whether you’re a hotelier, marketer, or destination brand, this episode will give you actionable insights into what modern travelers are really looking for—and how to meet (or exceed) those expectations.

🎧 Listen in to learn:

How Margie curates unforgettable experiences that reflect each traveler’s lifestyle

The role of storytelling and long-form content in luxury travel marketing

Smart SEO and blogging strategies that attract intentional, high-quality traffic

The power of local partnerships in creating deeper guest connections

Creative ways to personalize guest experiences (even at scale)

Why aligning your property with a feeling—not just a place—can drive loyalty

📍 Guest:

🎙 Host:

🏡What does it take to turn a small vacation rental business into a multi-million dollar powerhouse?

Josh Hatter, CEO of Curated Vacation Properties (CVP) and a 2023 & 2024 Inc. 5000 honoree, joins The Inn Crowd Podcast to share the strategies, challenges, and lessons he learned while scaling his company.

In this episode, we dive into:

Whether you're a vacation rental owner, hotelier, or entrepreneur, this episode is packed with actionable insights to help you grow your business.

🔗 Connect with Josh Hatter:

🎧 Listen now & learn from one of the best in the business!

We’re always looking for hoteliers, hospitality experts, and travel industry leaders to share their insights. If you’d like to be a guest, submit your request here:

📩 Let’s Connect!