The Innovators Studio with Phil McKinney

Cars that walk. TVs that roll up. From rising stars to tech titans, the atmosphere at the Consumer Electronics Show (CES) 2019 has been high energy. To consider what's fueling that energy, I talk to the host of CES, Consumer Technology Association (CTA). Joining us in the Mobile Studio is Rachel Horn, CTA Communications Director. She shares the CES 2019 tech trends, a few of her favorites, and why CES is so amazing.

CES Breaking Records

With 180 million plus attendees and 155 countries represented, CES is the largest tech and business event in the world. It covers 2.9 million square feet of exhibitor space in Las Vegas. CES 2019 is breaking records. More than just bigger, this year's CES unlocks new opportunities. For the first time, medical professionals obtained continuing medical education credit for attending CES. This allows medical professionals to observe and learn about the latest medical tech and tech trends first hand. Eureka Park, with reasonable exhibit rates, makes CES accessible for startups, entrepreneurs, and small businesses. It boasts 1,200 exhibitors. From simple products that make life easier to larger than life exhibits that give an awe-inspiring glimpse into the future, CES 2019 delivers something for everyone.

Big Impressions

Looking outside the window of the Mobile Studio is the two-story Google complex. It's akin to an amusement park ride and with people queued up to get in. The rollercoaster ride takes people through the Google story. The stakes are high for attention-grabbing at CES. The Bell Nexus Air Taxi display was phenomenal. During a private tour, this look at future transport awed a group of CEOs and me. As TV display tech leaps further ahead each year, the display manufacturers dominate the floor. The LG 4K rollable TV was exciting to see. With all the spectacle, it's a stiff competition to stand out. CES raises the bar. But not everything has to be big to shine. Some of the more interesting trends were seen on a smaller scale at Eureka Park.

CES 2019 Tech Trends

AI and 5G were the pervasive tech trends. Across the board, products are sensory, connected, collecting data, analyzing, and customizing the consumer experience. From health to lifestyle, AI is making things simpler, personalized, safer. Among noteworthy trends was digital health, especially wearables. Silicon Valley Tech Analyst Tim Bajarin was on the trail of digital health devices. He was impressed with a watch that can take blood pressure readings. There are devices to continuously measure blood glucose and manage pain without medication. These tech advances can truly transform our lives, giving people greater control over their health and wellness. A number of products addressed aging in place. Some tech products on display included smart beds, fall detection products, remote monitors. These impactful innovations have taken a front row. The competition among companies in the area of medical devices has propelled some further ahead. Such is the case with Starkey, the hearing aid company, which incorporates AI into its latest product.

Little Things That Make a Difference

While the big technologies draw the crowds, the little things that make life easier are equally impressive. Rachel noticed the Neutrogena MaskID, which uses mobile phone tech to analyze skin and create a customized face mask. Another innovation on Rachel's must-have list is the Ring Mouse (EasySMX Ring Mouse by Padrone). The Ring Mouse fits on the fingertip, is Bluetooth enabled, and pairs with a phone or laptop. Tactigon Skin is an interesting one hand controller device that has a number of uses. Technologies such as these that simplify life and make us more productive will transform the way we do things.

Taking Care of Business

Many international businesses consider CES the launch platform. It's also the place to meet with investors, retailers, partners. The average CES attendee schedules 33 meetings.

Not only does the CTA host CES, but it holds a number of events throughout the year. If you'd like to know more about CTA, visit https://www.cta.tech/.

If you weren't able to visit CES this year, catch keynote videos, panel videos, and other highlights at https://www.ces.tech/. You can also keep up to date on the latest with CES on Twitter or Instagram.

Five Minutes to New Ideas

Do you really know who your customers are and how they use your product? As HP CTO, I was taken by surprise when the local bakery tailored the HP TouchSmart for use as an order kiosk. Are there more uses for your product than you imagined? How can your customer help you discover the potential? Five Minutes to New Ideas explores customers' creative hacks and what that means for you.

Keeping networks connected, secure, and visible is easier thanks to one startup. Here at the Consumer Electronics Show, David Erickson joins me. David is Co-Founder of Forward Networks. His company is innovating network operations. Their products transform how businesses manage networks.

Gaming to Innovating Network Operations

David's interest in networking began as a kid playing video games. He was always trying to optimize that connection. That interest led him to Silicon Valley and Stanford. As a post-grad at Stanford, David focused on software defined networking (SDN). After completing Ph.D. work, David and three fellow Ph. Ds founded Forward Networks. They saw new opportunity. Innovation on the operations side of networking was scarce. Co-founder Peyman Kazemian developed unique technology. Forward Networks applies that technology to network operations. Their software maximizes network connection, security and analysis. Based in Palo Alto, Forward Networks has been developing network solutions for five years. Their clients include a growing number of mid to large size businesses.

Grains of Sand

With the volumes of data traversing networks, innovating network operations has been a challenge. Others have tried to develop similar technology without success. One company refused to believe Forward Networks' product could do what they claimed. That company had been trying for 15 years. Forward Networks solutions do the work no human can do. Tracking network traffic flow going in five octillion directions, it's impossible for people to see it all. Like grains of sand or known stars in the universe, a massive volume of data requires a smart solution. Forward Networks technology explores and proves network properties to ensure they're secure and connected.

Solving Core Problems and Beyond

The advantages Forward Networks solutions offer customers:

• Opens layers of visibility
• Creates a digital twin of the network
• Verification: proves correctness of connections and security

They have focused on user interface making ease of use a priority. Their products require minimal upkeep and maintenance.

A new area Forward Networks is moving into is cloud systems. This latest development will give a "holistic picture" of "hybrid environments." At the heart of it, David says their software solves the core problems.

Lessons Learned

The founders of Forward Networks had a trial run in the startup process. Out of Stanford, they started a company that created SDN training. That was "the startup before the startup." It gave them the experience to understand the process.

Key things David learned along the way:

• Talk to customers
• Know what the competition is doing
• Be patient if innovating in a technical space

Innovating network operations, Forward Networks meets a demand in an overlooked area that's ever-expanding.

To track what Forward Networks is doing, visit https://www.forwardnetworks.com/. For the latest, check out their blog (upper right of website) and Twitter.

Five Minutes to New Ideas

Can old assets equal new value? It can take a fight for survival to bring out bold moves. Such is the case with magazine publishers. The internet has forced magazines innovate. Five Minutes to New Ideas explores what some magazines are doing to keep ahead. Could your business borrow from these unique approaches?

Thanks for listening to the show today. On March 5, we'll kick off Season 15 of Killer Innovations. Long time listeners, do you have an anecdote or story to share about the show? Any thoughts on going forward in Season 15? I'd love to hear from you. Drop me a note.

The work of innovation culminates in execution. But getting there is a journey with hurdles to overcome. You need innovation confidence to face corporate antibodies, deal with setbacks, and keep innovating. Today's show focuses on how to build innovation confidence. Innovation confidence will help get your ideas off the ground and on track.

Gifted or Skilled

Innovation is not a special gift bestowed on a select few. Innovation is a set of skills and abilities. You can learn, practice, and perfect them. This has been my goal in doing this show for 14 plus years. I want to help you perfect your innovation skills and abilities. What is innovation confidence? It is self-assurance arising from one's innovation abilities. Building innovation confidence is a process. It takes time and practical experience. Learn the skills and use them in a practical setting. This will build innovation confidence.

Start Building

To begin building innovation confidence, you need to take stock. Determine your innovation strengths and weaknesses.

Innovation Strengths:

Identify your innovation core strengths. Highlight those strengths in your daily work. Find opportunities to leverage them. Others will recognize you as innovative. This will build your innovation confidence. Are there limited opportunities to highlight your strengths in your current role? Volunteer for another team. Seek out a job that allows you to exercise your strengths daily.

Innovation Weaknesses:

Find the weaknesses in your innovation skill sets. Then, improve them.

Some ways to improve weak areas and build innovation confidence:

• Take every opportunity to learn.
• • A good start - listening to this show.
  • Innovation conferences and YouTube videos are great ways to learn.
• Find a community.
• • Seek people who know and encourage innovation.
  • We created The Innovators Community for that purpose.
• Learn by doing.
• • Gain practical experience.
  • Volunteer for a project in your weak area.

Do Something Scary

To build innovation confidence, I challenge you to do this exercise. Try one thing that scares you every day. Getting out of your comfort zone helps tackle the fears holding you back from succeeding in innovation. Fear is False Evidence that Appears Real. With fear, we tend to exaggerate the negative impact of trying something new or different.

This may come as a surprise. I am an introvert. As CTO at HP, I stepped out of my comfort zone to understand customers. I would observe potential HP customers at Best Buy. If a customer looked at HP products, but purchased a competitor's, I would approach. After handing out my business card, I would ask a few questions. Terrified as I was initially, I found people were nice and willing to give feedback.

What in the innovation skill sets scares you? Try it every day. Get over that fear and build innovation confidence.

The Critic

Another step to innovation confidence - silence the inner critic. False evidence is that negative self-talk. We tend to be more negative about ourselves than others are. Do you struggle with this? Your inner critic is likely overactive and inaccurate. This ties into my recent TEDx Talk. If you haven't listened to it, check out my TEDx talk. I cover impostor syndrome. You can find it on YouTube or Philmckinney.com.

So, silence the inner critic to build innovation confidence.

Track the Kudos

Keep track of your successes. I use a Moleskine notebook to do this. It's a handy way to track things. When confidence dips, you'll have a reminder of your innovation successes.

Save emails from your boss and others which congratulate your success. Save thank you letters and letters of praise. This can help build innovation confidence. It can be useful when starting a new job.

The More You Sweat, the Less You Bleed

Train like you mean it. To paraphrase a military expression, the more you sweat, the less you bleed. That is to say, work hard now to prevent setbacks later. To become proficient at a skill, it takes about 10,000 hours. That's working 8 hours a day for 4.7 years. There are ways to condense that training. Tim Ferriss has his method. The Navy SEALS have an intense training that replicates real-life scenarios.

For innovation, experience-based training is optimal. Major universities offer executive certificate programs. These are intense, concentrated, focused programs. Two to three times a year, I teach the Innovation Bootcamp, an intense four-day course, made up of 14 – 16-hour days. Students go through the FIRE (Focus, Ideation, Ranking, Execution) process. The result is a quality output. In some cases, the output is an innovation that gains support and funding.

There are other programs to accelerate learning. Make sure the program delivers a realistic innovation experience. It's under intense pressure, that you learn.

Another way to accelerate learning - learning from those who've experienced it. The Innovators Community offers a place to interact with people who know the innovation ropes.

Balance the Confidence

As you build innovation confidence, don't tip the balance in the wrong direction. That is, temper your confidence. Understand the risks and have a plan B should things not go as expected. Have the confidence to accept a project you've never done, but have a recovery plan if it doesn't work out. And don't let confidence lead to arrogance. Nobody wants to work with an arrogant person. So, build innovation confidence, but maintain a balance.

Five Minutes to New Ideas

Could offering an unfinished product give an advantage? Could it become a selling point? Consider the clever strategy of Build-A-Bear. They win by minimizing the stock in briefly popular products and charging a premium for customers to assemble their own bear. Listen to Five Minutes to New Ideas to discover unique ways to delight your customers.

Killer Innovations is entering its 15th season on March 5. It is a testimony to endurance and perseverance. Killer Innovations is the longest continuously produced podcast. My mission, to pay it forward, has been the driving force. The past 14 years are devoted to those who have had a profound influence on my career. Guests, guest host Kym McNicholas, and I have shared experiences, lessons learned, and what has inspired us. This show exists to give listeners insights to succeed on the innovation journey. My sincere thanks to the guests, the sponsors, and you, the listeners.

As 2018 comes to a close, it's time to reflect on an amazing year. We've listened to innovators from around the world. We've found non-obvious innovation in unexpected places. It's been a year of new experiences, like talking at TEDx Boulder. Excerpts from four of this year's shows reveal the aim of Killer Innovations. Motivating, inspiring, innovating. I hope these shows have given perspective and impetus.

My struggle with Impostor Syndrome came to a halt in a surprising way. The source of fear feeding my Impostor Syndrome became front page news. I discovered that nobody believed the lie I told myself. Impostor Syndrome was the focus of my TEDxBoulder talk. I shared the TEDx experience in Episode 39, Season 14. My strong desire was in motivating others to push back on Impostor Syndrome.

In a reverse move, Erich Viedge interviewed me. Erich hosts The Skeptical Executive podcast. In Episode 21, Season 14, Erich Viedge asked incisive questions. We discussed creating an innovation culture. I presented my habits for developing creativity. The potential for innovation in any area exists. The key is inspiring it to happen.

I posted an article on The Innovators Community. A discussion ensued. The topic was the flat wine bottle. Santiago Navarro, founder of Garçon Wines, contacted me. He wanted to fill in the details about his innovation. Episode 38 of Season 14 was an engaging interview. The show gave insight on how to innovate a product steeped in tradition. Balance aesthetics and experience with the functional. Innovating the wine bottle has gained award winning reception.

[shareable cite="Santiago Navarro, Garçon Wines Founder"]If you believe in something strong enough, don't give up.[/shareable]

The year started with non-obvious innovations in non-obvious places. Paducah, Asian Carp, and gourmet food don't seem to have anything in common. Fin Gourmet Foods proved this assumption wrong. Episode 45 of Season 13 is the interview with the founders of Fin Gourmet Foods. Taking a problem in Midwest waterways and making it an in-demand gourmet food is impressive. Hard work, perseverance, and faith have kept Fin Gourmet Foods going and growing. Hats off to Fin Gourmet Foods. They're transforming an invasive fish into a gourmet item in a small Midwestern town.

2018 has been a year for motivating, inspiring, innovating. One year, but many people sharing their stories on the innovation journey. Thank you, 2018 guests, for sharing your experiences on Killer Innovations.

Listeners, thank you for taking time each week to listen to the show. I am ready for another great year. Stayed tuned in the New Year for the Consumer Electronics Show interviews and what innovations will lead the way for 2019.

If you haven't yet, join and keep the discussion going at The Innovators Community. It's a free online community for innovators, designers, and creative people like you. Join before the end of the year for 25% off products at Innovation.Tools, including The Killer Questions card deck.

Success in innovation requires more than great ideas, that amazing product, the unique service. Innovators need support from others to make their innovations a reality. How does the innovation leader persuade and influence others to support his/her innovations? Executive presence plays a key role. This is Part Two of the two-part series that will help you create a strong executive presence.

Ideas without execution are a hobby. Innovators are not in the hobby business. To execute on those ideas, innovators need funding and support. People are willing to listen and take a chance on the innovation leader with strong executive presence. For some, executive presence comes naturally. Others have to work at it. Hence, this two-part series, a first for Killer Innovations. It's within everyone's reach to create a strong executive presence. Part One covered three traits and their associated skills: maintaining composure, making connections, and charisma. Let's explore more traits that convey executive presence.

An important aspect of executive presence is confidence. Confidence isn't only about what's said. Non-verbal cues reveal confidence or a lack of it. Practice body hacks that display confidence.

• Stand straight, head up, face and eyes forward.
• Smile.
• Don't cross arms.
• Don't cross legs.
• Have a strong, firm handshake.
• Plant feet a shoulder width apart. Don't sway.
• Make good eye contact.
• Lower voice pitch.

Nonverbal cues speak volumes about a person. Interested, engaged, and strong. Or indecisive, weak, and nervous. Not naturally confident? These hacks will help to exude an aura of confidence and create a strong executive presence.

A crucial trait of executive presence is credibility. Building and maintaining credibility is a multi-faceted effort. Faking it won't make it. Sooner or later, people will find out and executive presence dissolves. Credibility takes a long time and hard work to establish, but it's easy to lose. Never risk your credibility.

Steps to building credibility:

• Establish trust
  • If people trust you, they will do business with you.
• Exhibit competency
  • Become an expert in your field.
  • If you have the expertise, let others know without bragging.
• Be consistent
  • Your actions and the messages you send out should align with who you are and what you do.
• Be authentic
  • Don't fake it till you make it.
  • Base your business or leadership on a solid foundation. This will provide lasting stability no matter what changes may be ahead.
• Exhibit sincerity
  • Don't say everything you think, but mean everything you say.
  • It takes commitment, dedication, always being straightforward.
• Respect everyone
  • No matter who or what position they hold, respect people.
  • Respect because everyone deserves it.
• Be accountable
  • Own up to mistakes and correct them.
• Be honest
  • Develop a reputation for honesty and candor.
  • Honesty with respect.

[shareable cite="Phil McKinney"]Your trust account is more important than your bank account.[/shareable]

Communication has a huge effect on executive presence. Yet, it can be one of the biggest downfalls. To create a strong executive presence, you must know how to communicate with senior executives. When conveying information to senior executives, less is more. The more concise, but clear the communication, the better. Being wordy does not impress.

Here are some basic tips to communicating to senior executives:

• Lead with your main point.
  • Get to the main point within the first two sentences.
• Cut the jargon.
  • Leave jargon and slang out.
  • Use clear, concise language.
• Use short, direct sentences.
  • Put the subject in the beginning.
• In speaking, if the sentence has a comma, it's too long.
  • This is advice from my speech coach in preparing for my TEDxBoulder talk.
• Be clear with the ask.
  • When presenting to an executive, inform up front whether you have an ask or not.
• For written communication, read it aloud.
  • If you stumble reading aloud, others will stumble reading it.
  • This helps to simplify and clarify.
• Communicate emotion in person.
  • Don't email or text in an emotional state.
  • Type it up, leave the address line blank, then delete it.
  • Maintain composure.

You can build or destroy strong executive presence depending on how and what you say. Through concise and effective communication, you can persuade others to support what you're doing.

Executive presence is critical for the innovation leader. Leading, influencing and persuading people to come onboard with your innovation requires executive presence. It's not easy to create a strong executive presence. But, it's attainable.

I hope I've achieved my objective in helping you to create a strong executive presence. I'd love to get your feedback. Do you know someone who could benefit from knowing how to create a strong executive presence? Tell them about the show. The show has grown in subscribers since March 2005 by word of mouth. Thank you for telling others.

Continue the conversation with us on this and other topics over at The Innovators Community (https://www.theinnovators.community/). It's a free online community of innovators, designers, and creative people just like you.

If you join The Innovators Community before the end of the year, you'll receive 25% off an order at Innovation.Tools, including the Killer Questions Card Deck.

What makes great leaders great? Those who motivate and inspire others and draw a following embody a strong executive presence. If you want to lead in innovation, strong executive presence is a must. Although it may seem an elusive quality, it's not. Today's show is one of a two-part series on what defines, exemplifies, and comprises executive presence. With focus and effort, you can create a strong executive presence.

The person with strong executive presence stands out as a leader. Executive presence is a blend of temperament, competence, and skills that send out the right signals. It conveys that this person is in charge, confident, and capable of leading others. Leaders with strong executive presence influence others and drive results. To garner support for their ideas, innovation leaders should harness the elements of executive presence.

Many leaders with strong executive presence learned from mentors who modelled this quality. My mentor, Bob Davis, a leading software executive, recruited me out of college. I learned by observing. I watched how he conducted himself, his strategies, and his dealings with senior executives. Bob had a servant-leader focus, an important aspect of executive presence. I benefited from working with Alex Mandl at Teligent. Alex demonstrated strong executive presence. I observed how he engaged with others and operated. These were two great examples in my life.

Every organization is different. Be ready to adapt and be flexible. If you're starting out in your career, watch senior executives. See how they operate. This can lay the foundation for your success.

This two-part series is the result of my observation and experience in the innovation arena. Creating executive presence is possible. By learning, observing and practicing, you can become an innovation leader with strong executive presence.

The three traits discussed in this show are composure, making connections, and charisma.

Composure is the state of being calm and in control of oneself. The ability to remain in control and calm under pressure is a key element of executive presence. Nobody wants to follow someone who cracks under pressure or has a fierce temper. The ability to remain composed will attract positive attention. Letting negative emotions take over results in regret and solves nothing.

[shareable]Realize that your reputation is disproportionately affected by how you handle yourself under pressure.[/shareable]

Focus to remain in control. Focus on the underlying issue causing the problem and how to solve it. You win when you remain calm and focused. Some people might disengage when faced with pressures. Do not disengage. Leaders don't give up and retreat.

Maintain perspective to remain calm in crisis. Reputation is at stake. Regrettable words and actions make things worse. The effect of remaining calm under pressure can build up one's reputation. Others will take note.

Prepare for those stressful situations. Exercise and taking deep breathes helps calm and relax the body and mind.

Building relationships with people is integral to executive presence. Develop the ability to read and understand people. This involves one on one conversations with people. Through direct interaction, you can demonstrate you are a person of intelligence and helpfulness.

Here are some tips for building connections with people.

• Extreme helpfulness
  • Build up IOUs in the bank by helping others where needed.
  • Keep a positive balance of IOUs.
• Make people feel special
  • Remember names
  • Be encouraging
  • Give recognition
  • Remember details, e.g. hobbies, interests
  • Keep things positive
  • Be curious about people's life and interests outside of work
• Have open body language
  • Show interest and attention, e.g. lean forward at meetings
  • Smile, be jovial, be upbeat
  • Be approachable, don't fold your arms across your chest
• Maintain regular, face to face contact with your network of people
  • Have an objective when you meet
  • Give something before asking for anything, e.g. a lead on a potential client

I have a list of 25 people with whom I keep in contact on a regular basis.

Charisma is the ability to attract, charm, and influence the people around you. This trait helps you rouse followers and band people together in pursuit of a goal. You may think that charisma is an innate trait, you're either born with it or not. From firsthand experience, I know that's not true. When I first met Steve Jobs in the 1980s, he did not have charisma. He acquired it along the way. He went on to lead the Macintosh team that ultimately created the iPhone. You can develop charisma.

Here are some starter points to building up charisma:

• Have confidence
  • Do the research and prepare
  • Don't wait for perfection, take risks
  • Have exuberance – that positive energy that gets others excited
• Have optimism
  • Be optimistic your team can win
  • Smile, be approachable
• Develop a voice tone that is friendly and passionate

These are three traits that can help you develop an executive presence. In Part two, I'll share more traits of executive presence. To make sure you don't miss it, subscribe to the show on iTunes or wherever you get your podcast.

If you know someone who could benefit from this series, why not tell them about it. Word of mouth is how we've grown our subscribers to the show since March 2005.

To continue our conversation on this and topics related to innovation, creativity, leadership, career, join me in The Innovators Community. Visit https://theinnovators.network/. Membership is free. The community is growing. That's where I hang out every day, answer questions, throw ideas out, contribute to other people's posts. Hop on over to The Innovators Community.

We've all heard these larger than life claims made about some innovation. If it's too good to be true, it probably is. Bogus innovations cause serious damage. They hurt consumers, employees, investors, and the innovator community as a whole. But how do you know if it's fake? There are telltale signs that should cause you to dig deeper. These tells will clue you in to a bogus innovation.

Before you invest in that startup, join that cutting-edge innovation company, buy the latest device, assess. Check the organization and innovation against these four tells.

1. Unvalidated claims
2. Technical oversight
3. Fact checking
4. Organizational governance

Don't take for granted that someone else, perhaps a well-known board member, is standing by it. Do the due diligence yourself. Be aware and avoid the expense and pain of being fooled by bogus innovations.

Companies often promote their innovation as the next big thing. But, claims without validation should be treated with great suspicion. To a degree, most companies want to protect the secret to their innovation. But when a company insists on keeping the entire input secret and expects you to trust them, alarm bells should ring. The company should be able to demonstrate an input and the resulting output to back up their claim.

I am often asked to sign a non-disclosure agreement (NDA) before I ever lay eyes on an innovation. I won't. An NDA binds you even if you uncover some fault with the claims. It requires a level of secrecy and trust before validating the claim. When a company goes to great lengths to protect their own testing and status of the innovation, beware. Dubious companies may use NDAs, employee agreements, arbitration agreements to create a fear factor. These could be a firewall for a false narrative.

Theranos, the now defunct medical technology company, made unvalidated claims. They claimed their blood testing equipment could perform a number of blood tests with a single drop of blood. Many bought into their claims without validation. The day of truth came and Theranos claims were proven false. But not without first hurting a number people and creating a lot of damage.

Best practices to validate claims are emerging in the wake of bogus innovation scandals.

Best practices:

• Get independent lab results throughout the funding phases.
• Have senior leaders (CEO, CIO, CTO) attest to the results.

A lack of technical oversight should be another red flag. The lack of industry and technology experts on the boards of companies is shocking. Many companies stack the board of directors with big names, former CEOs or CFOs with backgrounds in sales or finance. There's a dearth of technical expertise. Bernie Madoff bilked millions from investors. No one questioned the lack of technical oversight until it was too late.

I'm a big proponent of diversity, with a particular interest in neurodiversity. On the board of directors, diversity of expertise is essential. The board should include an independent, deep technical expert who can push back and challenge where needed. This expert should not be the inventor or closely linked to the innovation. There's an alternative to a technical board member. Set up a Science and Technology Advisory board to investigate and validate claims.

Best Practices:

• Include an independent technical expert on board of directors, or
• Have a Science and Technology board.

Simple fact checking could reveal something's amiss. Many biomedical innovations have claims of FDA approval. A quick fact check could reveal if this is true. Companies may make other government endorsement claims. Theranos made false claims that the Defense Department used their product on the battlefield. This was not the case.

Hire a fact checker to research every claim a company makes. Should any claims prove misleading or false, make them public and have them corrected.

Companies should consider supporting an ombudsman type role. This would be the company's point of contact for external concerns about false or misleading claims. An ombudsman investigates claims and reports directly to senior leaders.

Best Practices:

• Hire a professional fact checker to go through each claim a company makes.
• Talk to every customer a company claims to have sold to.
• Make misleading or false claims public and correct them.
• Companies should appoint an ombudsman to field outside concerns and investigate.

Organizational governance is tell number four. Many companies caught in fraud had stellar innovation leaders on their boards. The fact is, many board members fail to do the due diligence. They instead do what I call due diligence by proxy. They assume the other members of the board have done the research. Many people on boards are serving on too many boards. They are lending their name without making the effort to ensure that what they are backing is real innovation.

Best Practices:

• Ensure each board member has done his/her own due diligence.
• Review board participation to see if they are fully behind the company.

I'm concerned about the growing list of bogus innovations. Fake and false claims hurt people – investors, employees, customers. Keep a lookout for the four tells of a bogus innovation. It's up to those of us who are passionate about innovation to raise the bar. Keep lies, fraud, and false claims out of the innovation arena.

If you have an example or comment about this, join me at The Innovators Community (https://www.theinnovators.community/). The Innovators Community is a free community of innovators, designers, creators, and futurists. I hang out there every day. It's where we can collectively go deeper on topics like bogus innovation. Head over there to continue the conversation.

We will be at the Consumer Electronics Show in Las Vegas soon. If you're going to be at CES, let me know. For details on where we will be located at CES, visit The Innovators Community https://www.theinnovators.community/.

Thanks for listening. If you enjoyed this episode, share it with somebody.

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A good number of us harbor a secret fear about our abilities or qualifications. We're shadowed by clouds of doubt. Do you feel like a fraud and an impostor when it comes to your career? You're not alone. I was an innovator with Impostor Syndrome. In this week's show, I share my recent TEDxBoulder talk about my experience.

The Truth About Impostor Syndrome

Impostor syndrome is a real fear founded in unreality. It's a fear that you're not good enough. Maybe it's a secret you've held onto that you feel discredits all you've accomplished. That was the case for me. After a twenty-five year, rather successful, career, my secret came out on the front page of a major newspaper. I never graduated from college. Once the secret was out, the fears dissolved in the days following. I realized others did not view me as the impostor I felt I was. All those years, I had held onto the fear and my feelings of not being up to par. In the end, it didn't matter to others that I didn't graduate from college. I wasn't an impostor, but I was an innovator with Impostor Syndrome.

Overcome the Fear

Seventy-five percent of adults feel they are a fake, a fraud, not worthy, an impostor when it comes to their career. Impostor syndrome is universal, transcending titles and backgrounds. It can have crippling effects. For me, with each new success, the fear intensified. Fear is False Evidence that Appears Real. You need to test the fear. Is it real? Or is it false evidence that only appears real?

How do you overcome the Impostor Syndrome?

Two pieces of advice:

1. Tell someone about your fears.
2. • Reveal your secret on your terms.
   • Find a place and person you are comfortable with.
   • Let others know when you are impressed by their skills or abilities.
3. Be an encourager.

Don't be an innovator with Impostor Syndrome. Don't delay pushing back on Impostor Syndrome. It cost me 25 years of unneeded worry.

The TEDxBoulder Adventure

When I got the call to do a talk at TEDxBoulder, I was excited about the opportunity. While I'm a regular attender at TED, I never could have imagined the prep that goes into giving one of these talks. I had to condense a prior talk on Impostor Syndrome I gave from 45 minutes to nine minutes. I spent more time on this talk than any other talk in my entire career, bar none. The pressure was intense. What you see of TEDx on YouTube is not what you get live. Speakers may fumble, freeze, forget lines. They can pause and restart their talk if that happens. Then, it's polished and edited on the recording for release.

The practice, the memorizing, the coaching was worth the effort. The subject definitely struck a chord with the audience. A number of people came up to me afterwards to talk about it and share their struggles with Impostor Syndrome. It was great to share my personal journey and struggle with Impostor Syndrome. I hope you've found it useful.

Are you looking for a place to talk about challenges in the innovation game or with Impostor Syndrome? Hop over to The Innovators Community (https://www.theinnovators.community/). It's a free online network of innovators who help each other. I'm on The Innovators Community every day. Share your innovation struggle, post a question, or send me a private message through The Innovators Community.

Five Minutes to New Ideas

Does your product evoke a strong emotion? Is there a benefit to being disliked by some? Could this set your product apart? Five Minutes to New Ideas challenges you to think in unique ways about creating your own community of customers.

Thanks for taking the time out of your busy schedule to listen.

If you have comments, drop me a line.

I've been doing this show since 2005 to pay back my early mentor by paying it forward.

Would you help me pay it forward?

• Share the show with others.
• Give us a rating wherever you get your podcasts.

This show is produced by The Innovators Network

When delivery fails, it costs in more ways than one. In today's show, I talk with Santiago Navarro, founder and CEO of Garçon Wines. Santiago shares his unique solution to a constraint that caused major problems for his online wine business. Based in the UK, Santiago developed a packaging innovation that ensures delivery the first time. But his flat wine bottle does much more than simply guarantee delivery. This constraint-based innovation gives rise to market opportunities beyond the mailbox.

Santiago's online wine business suffered because wine bottles would not fit through the traditional UK mailbox. Failed deliveries cost the business. This was the spark for his flat wine bottle innovation. In developing the bottle design, other constraints factored. When it comes to wine, heritage and tradition are strong elements. The wine bottle designs used today date back 200 years and are steeped in tradition. The challenge was to toe the line of tradition as much as possible with the packaging innovation. Another constraint was aesthetics. The new design had to present well on the table. In the case of this constraint-based innovation, the constraints further refined the product.

The design process involved focus on three circles of a Venn diagram:

• Aesthetic, emotional and experiential in one circle,
• Function and functionality in another circle,
• Sustainability in the third circle.

Respect for tradition along with these elements helped to shape the design. The result was a packaging innovation that solves a number of problems. Aside from cost savings, the flat wine bottle leaves a smaller carbon footprint. It minimizes the space needed in delivery. The bottle is made of post-consumer recyclable material. This also makes the packaging innovation friendly to the environment.

The flat wine bottle has gained broad acceptance. Leaders in wine and wine logistics are taking notice. Airlines, where space is a premium, are interested. His packaging innovation has won awards and received plenty of media attention. In fact, I posted an article on the flat wine bottle at The Innovator's Community, which led to this show.

[shareable cite="Santiago Navarro, Founder Garçon Wines"]For us, it's fundamentally important to take our business customers through an innovation journey, not a sales process.[/shareable]

The desire for convenience, sustainability and cost savings resonates with people. The timing is right for the flat wine bottle. It's a wine bottle for the 21st century. But Santiago recognizes that not everyone is ready to embrace it. He doesn't want to rush it.

It took years to get his packaging innovation from idea to market. Reflecting on this, Santiago says don't give up if you believe in what you're doing.

He offers another word of advice for those innovating a physical product. Get a minimum viable product (MVP) as soon as possible. This is essential when presenting your idea to people. It will save time and money in the long run.

For details on Garçon Wines, visit www.garconwines.com.

Today's Guest

Santiago Navarro is founder and CEO of Garçon Wines, creator of the flat wine bottle. He is a serial entrepreneur, launching his first start-up, Vinopic Wines, in 2011. He is also co-founder of Nightly.travel, an online hotel booking site.

You may follow him on Twitter at SantiagoBiz.

You may also reach him through The Innovators Community (www.theinnovators.community), a free online community for innovators.

[xyz-ihs snippet="Packaging-Innovation-S14-Ep38"]

Thanks for taking the time out of your busy schedule to listen.

Would you help me pay back my early mentor by paying it forward?

• Share the show with others.
• Give us a rating wherever you get your podcasts.

We are getting ready for CES 2019. If you know someone who will be at CES and would be a great guest on the show, drop me a line. We will be hosting Killer Innovations in the Mobile Studio at CES. If you'll be there, stop by the Mobile Studio to check it out.

For more on innovation, check out my book, Beyond the Obvious including extensive excerpts, over at beyondtheobvious.com. You can find hardcover, digital, and audio versions of my book on Amazon or wherever you get your books.

This show is produced by The Innovators Network.

For innovation leaders, one of the hardest tasks is keeping the innovation funnel full. Yet, this is key to sustaining an innovation effort. What's worked for me is to create an innovation challenge. Today's show lays out a process for making an innovation challenge. Creating a challenge will keep the funnel stocked with high quality ideas.

An innovation challenge is no mere cattle call. A vague request for innovative ideas from everyone will result in low quality ideas and not many. An innovation challenge is a well-defined effort to draw in the best and non-obvious ideas. It invites those whose daily job may not be innovation. It opens up the funnel to unique perspectives.

[shareable cite="Phil McKinney"]The wisdom of the crowd is always more powerful than the wisdom of one. [/shareable]

An innovation challenge requires two things.

1) Crafting an innovation challenge statement.

2) Creating the process that invites people to submit their ideas.

Innovation is a team sport. But if you limit the game to those on your innovation team, you may be missing out. While the innovation team is busy bringing ideas to market, the funnel is drying up. You need backup. Use the power of the crowd to help fill your funnel with breakthrough, game changing ideas.

To get your innovation challenge started, begin with focus. It's the "F" in the FIRE framework (Focus, Ideation, Ranking, Execution). Create a focused innovation challenge statement.

The key elements of the challenge statement answer who, what, and when.

• Who is the target for the innovation?
• What is the problem or opportunity?
• When will the challenge be realized?

Those invited to participate in your challenge will answer the "how."

The more specific and targeted your statement, the better the ideas that result. In fact, the smart use of constraints will also improve the quality and impact of the ideas submitted.

Take time to get your innovation challenge statement right. Once you've drafted the statement, test it with a small group of people. Listen carefully to feedback and make changes. Test it two to three times before releasing the final innovation challenge statement.

In deciding how to run the challenge, determine:

• What constitutes success in the innovation challenge?

• • Is it the number of ideas received?
  • Is it the attention the challenge generates for the sponsor?
  • Is it the innovative solution to an actual problem?

• To whom will the challenge be open?

• • Will it be open to the general public?
  • Will it be internal to the organization?
  • Will it be by invitation only?

• What is the motivation to participate?
  • Will the challenge offer prize money, royalties, investment in the idea?
  • Will name recognition or promotion be the motivator?

Consult a legal team while developing the challenge. The legal team can help set clear guidelines on who owns an idea that's been entered.

Once you've got your challenge statement and structured the challenge, you need participants. The next step is promoting the challenge. Find out where your target participants hang out. What social media are they on? If the innovation is a social challenge, engage the press in promoting it. Use the networks of others to reach out. If you're opening an innovation challenge to the public, drop me a note. Or join The Innovators Community and promote your challenge there. Keep promoting the challenge until it closes.

Once you've created and launched the challenge, here are some points to keep in mind.

Recognize the best ideas. Call out the people who came up with them.

Keep every idea. It may be useful in the future. The difference between a good idea and a great idea is rarely the idea. It's the timing.

Set up a regular schedule if an innovation challenge will become part of your long-term strategy. This will allow people to prepare for your next challenge.

Now go out and create an innovation challenge that will fill that funnel with game changing ideas.

[xyz-ihs snippet="Innovation-Challenge"]

Thanks for taking the time out of your busy schedule to listen.

Would you help me pay back my early mentor by paying it forward?

• Share the show with others.
• Give us a rating wherever you get your podcasts.

We are getting ready for CES 2019. If you know someone who will be at CES and would be a great guest on the show, drop me a line. We will be hosting Killer Innovations in the Mobile Studio at CES. If you'll be there, stop by the Mobile Studio to check it out.

For more on innovation, check out my book, Beyond the Obvious including extensive excerpts, over at beyondtheobvious.com. You can find hardcover, digital, and audio versions of my book on Amazon or wherever you get your books.

This show is produced by The Innovators Network.