In this episode, Bart Egnal speaks with executive, author, and leadership expert Barry Moline about what it takes to create authentic human connection in an increasingly disconnected world.
Drawing on decades of leadership experience, including mediating high-stakes conflicts and leading organizations through crisis, Barry shares the lessons that inspired his book Connect: How to Quickly Collaborate for Success in Business and Life. From rebuilding trust as a young CEO to helping groups find common ground during conflict, Barry explains why connection is the foundation of influence, collaboration, and effective leadership.
Bart and Barry explore practical ways leaders can foster stronger relationships at work, including “connection before content,” intentional conversations, and helping teams connect to a shared purpose. They also discuss why authentic connection matters more than ever in the age of AI, remote work, and digital overload.
Whether you lead a team or simply want stronger relationships in your work and life, this episode offers actionable insights on how anyone can create true connection.
Learn more at barrymoline.com
Show Notes:
00:35 Show intro
01:13 Introducing Barry
01:52 Bart introduces the idea of “connection”
02:24 Barry’s story of how he got to this topic
03:33 Early CEO mistakes
03:47 You’re either with me or against me
04:43 Different culture than he was used to
05:42 Key advice from senior staff: build relationships!
08:16 2017 origin story for why he wrote the book
09:02 Working on a utility solution as an outside consultant
10:06 Does anybody get along anywhere?
11:11 Why doesn’t someone write a book about collaboration?
12:23 Isn’t it the CEO’s job to bring everyone together?
13:01 It’s not the facilitator that is important
13:57 Case study: California’s referendum on gay marriage
14:53 Understanding why people voted “no”
16:05 Door-to-door conversations and outreach
19:03 Bart reflects on the campaign
20:17 What is “connection” and what does it mean for leaders?
20:40 Enter connection lightly
21:19 Using icebreakers
22:17 Specific questions that help create connection
23:14 Avoid “How are you?” completely and go to an icebreaker
23:56 How to move beyond to deeper connections
24:09 Where to find a list of workplace-appropriate icebreakers
24:42 Understanding purpose
25:01 Example of a plumber and their importance to society
25:34 Tell employees what they do is important and why
26:27 Remind people why their work is important
27:01 Managers need to be respectful and caring
27:17 Find out what people really want to do in life
27:48 Example of an aspiring filmmaker and communications leader
29:52 Bart reflects on the example
31:10 Bart plays devil’s advocate
31:41 As an employee, how do you protect yourself while opening up about your interests?
33:44 Both sides of the conversation need to be judicious
34:18 Story and example of an engineer
36:47 What is the state of connection today?
37:04 Connection has gotten worse
37:24 Connection before content
37:51 You have to be intentional about connection
38:31 10 out of 10 times it will work
38:56 It will take 3 months of consistent effort
39:22 Example of hurricane response
41:40 Bart summarizes the importance of the topic
42:27 Where can people go to find more?
43:00 Thank-yous
43:13 Outro