ποΈ Breaking Barriers: Mallory Govert on Disability Employment, Peak Performers, and Leading with Empathy
In this powerful conversation, Mallory Govert, COO of Peak Performers, shares her journey from accidentally falling into the staffing industry to leading a groundbreaking nonprofit that's revolutionizing employment opportunities for individuals with disabilities. With refreshing honesty, Mallory reveals how a challenging job market led her to discover her passion, why empathy is her most crucial leadership tool, and how Peak Performers is proving that hiring people with disabilities isn't just the right thing to doβit's smart business.
β¨ Key Insights from Mallory Govert:
How Peak Performers uses the temporary staffing model as a nonprofit to create more inclusive workspaces nationwide
Why only 10% of their workforce has requested accommodations, and most cost little to nothing to implement
How employees with disabilities show higher retention rates and loyalty compared to traditional temporary workers
Why Mallory believes empathy is the most important skill a leader can have, especially when "our product is people"
How she transformed her anxiety and panic attacks from a perceived weakness into a professional strength
Why Peak Performers operates as a 501c3 nonprofit while running a staffing business model
How their Disability Inclusion Partners provide specialized coaching and advocacy beyond traditional recruiting
π Key People in Mallory Govert's Journey:
Susan Walsh: Her area manager at Kelly Services who provided crucial mentorship and constructive feedback during her early branch manager role
Her sister-in-law: Who connected Mallory to Kelly Services after 96 job applications yielded no interviews
Her mother: Whose illness and passing prompted Mallory to reflect on her career path and eventually led her to Peak Performers
Her college therapist: Who helped her understand and manage anxiety and panic attacks, teaching her coping mechanisms
Peak Performers leadership team: Who welcomed her innovative approach to market strategy and analytics
π Mallory Govert's Powerful Perspective on Anxiety: After struggling with severe panic attacks in college, Mallory learned to reframe her anxiety as a strength. "My high energy, my anxiety, the feelings I have about getting certain things done has actually helped me in accomplishing some of the things that I have." She emphasizes the importance of giving yourself grace: "You can be understanding and still hold somebody accountable. You need to understand, especially again, in our particular case, we're working with people with disabilities."
π Connect with Mallory Govert:
Website: peakperformers.org
LinkedIn: Mallory Govert
Instagram, TikTok & LinkedIn: @peakperformers
Email: Available through their website contact form
π Transcript Available: "Mallory Govert: Breaking Barriers in Disability Employment"
πΊ Watch on YouTube: "Mallory Govert on the Inspired Stories Podcast"
π Our Website: The Inspired Stories Podcast
π Special Thanks to Anthony Codispoti & AddBack Benefits Agency:
#MalloryGovert #DisabilityEmployment #InclusiveWorkforce #PeakPerformers #EmpathicLeadership #NonprofitStaffing #DiversityAndInclusion #TemporaryStaffing #AnxietyAwareness #InspiredStoriesPodcast